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You've been planning an event XYZ for a few months, when a week before the date of it, the customer wants to change multiple elements of it. However, you know it will simply not be possible for logistical reasons. How do you communicate this to the customer, who will definitely be upset about this fact.
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Event Planner

Interviewed at Virginia Commonwealth University

3.9★
Feb 21, 2016

You've been planning an event XYZ for a few months, when a week before the date of it, the customer wants to change multiple elements of it. However, you know it will simply not be possible for logistical reasons. How do you communicate this to the customer, who will definitely be upset about this fact.

I arrived at 3:15pm, as I was only killing my time waiting for the last 30 minutes. The HR told me I was late, and the time was for 2:30pm to 3:30pm. I told her she said 3:30pm. The HR told me "Oh, you only heard me said 3:30, but I said 2:30 to 3:30." I was almost 100% sure that this HR has a long line-up of unqualified relatives and friends that she need to help to get this job that I was interviewing. She was giving me a wrong time on purpose. During the interview, she blurred through some of the questions that are at last 3 sentences. As I am a visible minority, my gut told me that she just wanted me to show I did not understand the questions and blamed me for my language abilities, but not that she blurred over the questions. The 2 other Technical Management interviewers were really nice people. Of course, I totally screwed up the job interview, and didn't even mention to show them my portfolio, and did not ask any questions that I wanted to ask. I just wanted to get out of "Hell" as quick as possible.
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Parks Planner

Interviewed at Town of Richmond Hill

4.1★
May 12, 2013

I arrived at 3:15pm, as I was only killing my time waiting for the last 30 minutes. The HR told me I was late, and the time was for 2:30pm to 3:30pm. I told her she said 3:30pm. The HR told me "Oh, you only heard me said 3:30, but I said 2:30 to 3:30." I was almost 100% sure that this HR has a long line-up of unqualified relatives and friends that she need to help to get this job that I was interviewing. She was giving me a wrong time on purpose. During the interview, she blurred through some of the questions that are at last 3 sentences. As I am a visible minority, my gut told me that she just wanted me to show I did not understand the questions and blamed me for my language abilities, but not that she blurred over the questions. The 2 other Technical Management interviewers were really nice people. Of course, I totally screwed up the job interview, and didn't even mention to show them my portfolio, and did not ask any questions that I wanted to ask. I just wanted to get out of "Hell" as quick as possible.

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