Working at FactSet | Glassdoor

FactSet Overview

Norwalk, CT
5001 to 10000 employees
Company - Public (FDS)
Financial Analytics & Research
$1 to $2 billion (USD) per year
FactSet creates data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial investment decisions. We combine hundreds of databases from ... Read more

Mission: Solve our clients’ greatest challenges with the power of collaboration

Glassdoor Awards

Best Places to Work: 2010 (#17), 2009 (#13)

Company Updates

  • June marks the start of Lesbian, Gay, Bisexual, Transgender, and Queer Pride Month. FactSet will celebrate the fight for equal rights for all LGBTQ+ people all month long with several virtual events hosted by our Pride Business Resource group because #PridePrevails.

  • Here at FactSet we are committed to supporting employees from home both physically and mentally. With our employees’ emotional wellbeing as our top priority, we’ve implemented a free global telephonic hotline to provide 24/7 availability of professional counselors to listen and provide support during this time. Over the past 8 weeks, our teams have deployed over 500 laptops and 4,000 monitors globally, as well as virtually onboarded 80+ new hires (and counting!) globally. We are all keeping spirits up with video meeting competitions such as Best Tech Setup, Best Mascot, funny hat contests and more. Thank you to all of our fantastic employees across the globe that continue to do great work every day.

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FactSet – Why Work With Us?

FactSet Supports the Financial Industry from FactSet on Vimeo.

As we’re all learning new ways of working and trying to make sense of these uncertain times, one thing has become more certain - we are better when we work together. We at FactSet know that now more than ever it’s important to work as one, because we are better when we support each other and leverage diversity for collaboration, innovation and shared success. Join us at FactSet and experience the empowerment of being better, together.

At FactSet, exceptional talent fuels every aspect of our business, from the constantly evolving financial software we develop to the unrivaled client service at our core.  As we continue to grow, we rely on new ideas and creative thinking to maintain our position on the cutting-edge of financial services and software.

FactSet hires the best of the best in the financial technology industry. Whether you are a college student, recent graduate, or working professional, product-facing or client-facing, you will dynamically contribute to FactSet’s flourishing business. You will work with peers who are just as motivated and passionate as you are, in an environment that promotes team, personal and professional growth.

When you join our team, you’ll receive immediate responsibility and recognition for your work, and will be valued personally and professionally. As the financial services software industry continues to grow, so will the future of FactSet and its employees. 

Embedding Diversity & Inclusion at FactSet 

We recognize that our best ideas can come from anyone, anywhere, at any time to help us solve our clients’ greatest challenges. We provide the best client solutions when we leverage diversity for collaboration, innovation, and shared success. FactSet is committed to growing our workforce diversity, and we aim to be the career destination for the best and brightest talent that mirrors our diverse global communities and client markets. At FactSet we are unified by the spirit of going above and beyond—for our clients and for each other. In fiscal year18 our employees identified inclusion as one of our core values. We foster a globally inclusive culture across the company by enabling our people to be themselves at work and to join in, be heard, contribute, and grow. Our inclusive work environment maximizes engagement, productivity, and ultimately makes FactSet a great place to work.  

FactSet’s long term commitment to Diversity & Inclusion begins with our CEO Phil Snow and the entire leadership team. As part of this strategy, we created Business Resource Groups (BRGs) organized around common dimensions of diversity to facilitate increased awareness, employee engagement, and networking. BRGs are grassroots, employee-led diversity initiatives with a mission to champion the full participation of people at all levels. Our initial BRGs include the following, based on employee interest.

  • The FactSet Pride BRG seeks to create a workplace in which all employees are included and celebrated, regardless of sexual orientation or gender identity. Through education and advocacy, we raise awareness of topics relevant to the community and are committed to advancing changes that allow all people to be respected and valued.
  • The FactSet Black BRG seeks to develop, mentor, and empower our black employees with the necessary skills, exposure, and growth opportunities to reach their full potential as FactSet leaders. Through this community we will create awareness, visibility, and support recruitment efforts to transform the financial technology industry to become more inclusive and collaborative.
  • The FactSet Women’s BRG strives to advance a culture of inclusion by attracting and retaining strong female talent and by empowering and elevating women in the organization through professional development, networking, and educational programming. We aim to promote an understanding that gender diversity has a positive impact on innovation, profitability and our employee experience.
784 volunteers in 34 offices globally participated in our Global Relay for Good.

 A Culture of Giving Back

Just as we help our clients solve their greatest challenges through collaboration, we believe that giving back to our communities is part of our culture. We recognize our responsibility as a global corporate citizen to invest in the communities where we work, and we direct our employee volunteer efforts and charitable giving for positive social impact. We unite around FactSet’s four Pillars of Service, partnering with leading nonprofit organizations that are contributing to the causes that matter most to us. This sense of purpose demonstrates the FactSet spirit of going above and beyond and reflects our employees’ pride in working for an organization that cares.  

Helping Our People to Balance Work and Life

FactSet provides a host of benefits that help our employees be productive at work while enjoying a good quality of life with opportunities for personal and professional development. While our programs and perks vary by location, our comprehensive benefits offering is an integral component of our total rewards approach: 

  • Comprehensive health coverage for employees and their families 
  • Retirement savings vehicles to provide financial security and help employees plan for the future 
  • Life insurance, personal accident insurance, disability coverage, and business travel accident insurance to provide financial protection and peace of mind in the event of unforeseen circumstances 
  • Paid time off for personal, vacation, and parental leave 
  • Alternative Work Arrangements (AWA) to help employees balance their work and personal obligations (US and UK offices) 
  • Perks to make each workday easier such as subsidized lunch in the office Monday through Thursday in most locations 
  • Discounted services at gyms and wellness facilities 
  • Extensive training and development opportunities to support employees in their pursuit of lifelong learning, including certification reimbursement for eligible expenses related to the CFA, CIPM, CAIA, and FRM exams 
  •  A robust social community involved in volunteerism, intramural sports, and in-office team building events  
FactSetters staying active outside of the office for the Corporate Challenge Run.

FactSet is comprised of various teams and SBUs (Strategic Business Units):

  • Analytics Solutions SBU
  • Content
  • Content & Technology Solutions SBU
  • Engineering
  • Enterprise Solutions
  • Finance
  • Global Client Solutions Group
  • Human Resources
  • Legal
  • Marketing
  • Product Development
  • Research Solutions SBU
  • Sales
  • Wealth Solucitons SBU

FactSet Reviews

  • Helpful (4)

    "Great place to work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant
    Former Employee - Consultant
    Neutral Outlook
    Approves of CEO

    I worked at FactSet full-time (More than a year)


    Culture is a big thing in my opinion. The group of people you're going to be working with is anywhere from 22-30 range usually. I think management has done a great job at hiring the people that fit well in the group dynamic and allow for growth as a team.

    WORK LIFE BALANCE IS AMAZING. My day is always 8:30-5:30 no if's and or buts.

    Some perks are great, the time off (especially in CA) is awesome right out of the gate and allows for needed days off.

    Management is extremely accomodating and willing to work with you in any situation. This seems even more true now with the COVID-19 problems, management has been communicative and had a full plan set in place for such an event. They have been doing everything to keep us communicating, including virtual happy hours, fun email chains, etc. and I think one of the unspoken things that have been really good is their continued health care reassurance as well as continuously telling us as a whole that we have the ability to do free teleconferencing with therapists. Even before this though, when someone is sick, when someone just needs a day to themselves, everything is sorted no questions asked.

    Overall, while I will list some cons, I think the Pros (many that I haven't listed) outweigh the negatives.


    So these will more or less be my own thoughts and might not be the same for other consultants in other offices.

    1) While C-Suite has listened to us and given us a cost of living raise this past year, we're still considered low-income by more than 10k in NY, SF and LA-based on HUD guidelines.. I understand margins here, but if you don't want people to leave, you can't only give semi-annual raises that barely beat inflation.

    2) The system for promotions is awful. It's actually the main reason I am leaving. Every person who comes in knows the cycle, 6 months CSDP, 1.5 years of consulting, then off to sales or specialist role, then another 2 years. You're losing a lot of great talent because you're sticking to these arbitrary timelines that make people question why they'd stay somewhere with limited upside (albeit, guaranteed). It just feels like you should be rewarding people on merit, rather than on time alone.

    3) Healthcare and other perks: Healthcare, not great, 401K not great but not bad (4% match right out of the gate with vesting as time goes on), the lunch is most cities pays for like 1/2 to 2/3 but the options are so stale... It'd be more prudent to just give us per diem of the set amount and allow us to use it as we please (whether that be to buy groceries to eat healthier, etc.

    Advice to Management

    Even though i've listed cons, the reason I've done so is because you guys have listened, and that's something that needs to be applauded. Continue to do so and change for the better. I believe in FactSet, at my new job I will be an advocate for FactSet not based solely on the platform, but also because of business practices.

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FactSet Photos

FactSet photo of: Celebrating how we help clients #SeeTheAdvantage as we ring the opening bell at Nasdaq.
FactSet photo of: New HQ in Norwalk, Connecticut
FactSet photo of: Volunteer Event
FactSet photo of: Volunteer Event
FactSet photo of: We roll up our sleeves to solve tough problems together. We learn from our successes and our failures and continually push each other to do better.
FactSet photo of: Food Bank Volunteering Event
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FactSet Interviews



Getting an Interview

Getting an Interview





    Software Engineer Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview


    The process took 6+ weeks. I interviewed at FactSet (New York, NY).


    First round with HR. Then completed an online hacker rank Assessment. After one week, had a code Pair phone interview with hiring manager. Then got the virtual onsite interview with two different teams. After one day of VO, received a call from HR with an offer. Questions were not too hard, but keep in mind to think out loud during the whole process

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FactSet Awards & Accolades

  • Best Place to Work for LGBT Equality, Human Rights Campaign Foundation, 2017
  • Best Large Workplaces in New York, Fortune and Great Place to Work, 2017
  • Best Workplaces in Finance and Insurance, Fortune, 2017
  • Best Workplaces for Millennials in the U.S., Great Place to Work and FORTUNE, 2016
  • Best Places to Work for New Dads, Fatherly, 2016
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Pledges & Certifications

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Pledge to Thrive

Taking steps to prioritize employee well-being

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