FactSet Reviews | Glassdoor

FactSet Reviews

Updated January 23, 2019
1,342 reviews

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3.7
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Phil Snow
440 Ratings

Employee Reviews

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Pros
  • "Aside from monetary compensation it maintains an excellent work-life balance while always presenting challenging work" (in 306 reviews)

  • "you get a free lunch every day up to like" (in 189 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Great company for personal and career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FactSet full-time (More than 8 years)

    Pros

    FactSet provides outstanding compensation and benefits packages. Aside from monetary compensation it maintains an excellent work-life balance while always presenting challenging work. If you work hard and excel in the role you are in, doors will open and you can carve out a diverse and flexible career being exposed to different teams and departments.

    The people are what make the company great and its no surprise many in senior leadership have stayed at the firm for so long. It's a great culture, thriving company and something many here are proud of.

    Cons

    None too impactful to mention


  2. Helpful (1)

    "Came to Launch a Career, Stayed to Build One"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at FactSet full-time (More than 8 years)

    Pros

    I came to FactSet several years ago to launch a career. At the time, my plan was to build the necessary skill sets that would allow me the opportunity to eventually work for a FactSet client. However, having worked in other organizations prior to taking a job at FactSet, I came to realize what an incredible culture and opportunity I had walked into. I determined relatively quickly that FactSet was a place where I would build a career. Several years later, I have never been more confident that I made the right decision. FactSet continues to be a place where I have challenged myself and grown personally and professionally.

    FactSet is at the forefront of Finance and Technology and is well positioned for growth, despite a challenging market for many of its clients. Senior Management has a sound game plan to capitalize on increasing market share and driving the company forward.

    As the organization has grown and evolved, career advancement opportunities have accelerated for employees.

    The opportunity to work with smart, intelligent, driven, and team oriented individuals across management and individual contributor roles is the backbone of a strong and innovative culture.

    Cons

    The organization is playing a bit of catch up on core corporate functions as it evolves from a small to a larger company.

  3. Helpful (18)

    "Better Opportunities Elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FactSet full-time (More than 5 years)

    Pros

    If you don’t get selected by your first choice out of college, FactSet is a great opportunity to work alongside those types of firms and transition to them after a year.

    No disrespect intended (hey, I work here too), but if you’re a B- or below talent then you can find a stable and safe career here. 9-5 job and very little in terms of stress or repercussions in non-sales career paths.

    Better perks (not pay) than most of our clients (healthcare, snacks, happy hours, vacation, etc.) but laughably less than comparable tech firms in the same cities.

    Cons

    Offshoring operations to Philippines and India all the while importing bodies from ‘western’ countries to offset lack of internal candidates in the States (lowers EMEA/AsiaPac talent pools as well as domestic morale and wages).

    Compensation
    * $60K ($70K in SF) domestically to start (college new hire)
    * Rated 1-5 every 6M; 1=~$5k, 2=~$3k, 3=~$1.5k, 4=$0, 5=Fired
    * Above is rough 3 year averages for raises

    * Ratings are on a weighted curve; eg: 10% of employees can be rated a “1” and they are trying their best to move to an annual compensation review (already done in the SBUs).

    * Can earn near $100k after 5 years at top rating (again only 10% clip due to distribution and no one is rated 1-2 in first year); problem is every coastal start-up, large client, or reputable tech company pays that in 1-2 years for similar Customer Success or Analyst roles.

    * Realistically not eligible for bonus until in Sales or as a ‘Senior’ Manager (still <=~$10k); have to crush goal or be fairly senior (10+ years) for anything meaningful. Stock options exist, but in 5+ years of being 1-2 rated I’ve yet to receive any, but your mileage may vary.

    Much more not listed, but suffice it to say the cons greatly outweigh the benefits in the 2018/19 economy. Best thing that could happen to FactSet would be another recession.

    Advice to Management

    Can only speak to GSCS (Sales, Specialty, and Consulting), but FactSet is in many ways analogous to a Ponzi scheme. At a basic level, our client facing model is to bring in 2+ new hires for every lost employee of tenure to ultimately keep costs down and expectations even lower. The company does not care about the client experience, nor are they ultimately concerned with their success as we time and again drive good people away to essentially subsidize our competition or our clients with relatively seasoned junior talent.

    Phil’s stated goals of being a world class risk provider, open platform, etc. are all fantastic but he simply doesn’t have the middle management or tenured contributors with the drive to see these policies through to completion. Too many senior managers are scared of him (he fires people) or complacent because they have families to provide for and they don’t want to rock the boat. In a way, I get it. But it really doesn’t help the company (top line, margins, stock price) or inspire people to stick around and fight the good fight. GSCS lost a huge percentage of employees last year because of comp or people simply not being bought into “leadership” on the ground. Phil can have all the town halls he wants, but until people start feeling invested in and hungry to innovate and try new things… The Street and our shareholders will continue to be agnostic to unimpressed with our performance.

    I know Phil reads these periodically and hates the phrase, but FactSet remains a good company to start your career when you have no better alternative. Your early years are vitally important in setting up a prosperous career later – don’t waste away more time than required in finding a better company or opportunities for your late 20s, 30s, and beyond.

    Advice: Better industry comps to measure relative compensation (R2C?) as I'm tired of hearing people leave for huge pay increases. Second, take a serious look at management south of JW or KK in GSCS as we're in desperate need of real leaders.


  4. Helpful (1)

    "Consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FactSet full-time

    Pros

    Work Environment, free lunch, ability to work with those around you.

    Cons

    Not much to move up without going to CT


  5. "Fine place but not a career maker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Specialist in Norwalk, CT
    Current Employee - Senior Product Specialist in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FactSet full-time (More than 3 years)

    Pros

    Laid back environment, super flexible work working hours, great people to work with, convenient location

    Cons

    Dwindling benefits and increased focus on growth over employee satisfaction and retention, periodic shifts in organizational structure, minimal opportunity for growth


  6. Helpful (1)

    "Client services"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Amazing time off and free lunch

    Cons

    Low pay and raises, upward mobility

    Advice to Management

    More transparency


  7. "Slowing growth, becoming more enterpisey"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Chicago, IL
    Former Employee - Senior Software Engineer in Chicago, IL
    Neutral Outlook
    Disapproves of CEO

    I worked at FactSet full-time (More than 5 years)

    Pros

    Smart people, Free lunch 4 days a week, Good health care

    Cons

    Growing pains becoming a large company, poor ability to fix some systemic code problems, not invented here syndrome

  8. Helpful (2)

    "More and more swe jobs are moved to oversea"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at FactSet full-time (More than 3 years)

    Pros

    Friendly to fresh graduates. They usually stay for 1-2 year and move on to giant tech companies. Factset is a great place if you don’t care about base salary and that’s exactly what you are planning to do in the next 1-2 years.
    Health insurance is nice.
    Lunch Monday- Thursday. But you may have to pay 1-2 dollars to buy a full meal.
    Generous PTO days

    Cons

    Factset had great talents but cannot keep them
    Hard to archive resources needed for projects. Communication latencies between us team and oversea team is usually 24-48 hours. You have to have 6am/11pm meetings to have a remote face to face conversation with them. And they may or may not get back with what you asked for.
    Not a great place for foreign workers who need visa sponsorship because of the internal immigration team

    Advice to Management

    Factset was a great place to work for. Consider to make compensation at least competitive to industry average. Give excellent software engineers who want to contribute to Factset a reason to stay. Some managers are not good at either managing people or managing projects and they tend to stay as managers. I think managers need to be trained on a regular basis.


  9. Helpful (1)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FactSet full-time

    Pros

    Flexibility
    Learning opportunities
    Exposure to asset managers in the industry

    Cons

    Compensation Transparency
    Lots of change
    Struggle between start up and corporate vibe


  10. "ehh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT

    I have been working at FactSet full-time (More than 10 years)

    Pros

    Great benefits, the people I did work with were very nice

    Cons

    jobs are going offshore and they aren't keeping employees who have been with the company for a long time