Working at TriTech Software Systems | Glassdoor

TriTech Software Systems Overview
San Diego, CA
501 to 1000 employees
Company - Private
Information Technology
$100 to $500 million (USD) per year
Here at TriTech, we are empowering public safety professionals in the important work they do by raising the bar for what they can expect from their software.

Today, TriTech leads the way as the undisputed leader with software that covers every facet within ... Read more

Mission: Our mission to provide customers with unmatched satisfaction levels and delivering innovative solutions has made TriTech the most trusted partner in public safety software.

Company Updates

  • TriTech is at NENA 2017, the National 9-1-1 Conference, in San Antonio, Texas! Stop by booth #111 to learn about our new Automated Abandoned Call Processing Workflow that was unveiled this week!

    TriTech Unveils Powerful 911 Feature to Improve Time and Resource Constraints from Accidental Calls

    SAN DIEGO, CA (June 1, 2017)- TriTech Software Systems proudly introduces the latest version of its TriTech 911 call handling solution which includes a powerful new feature that automates abandoned call processing. TriTech 911 is the only 9-1-1 application to fully integrate call center-initiated communication using outbound SMS to automate callbacks for abandoned calls.


    TriTech Software Systems Announces Acquisition of Zuercher Technologies

    SAN DIEGO, CA (August 12, 2015) - TriTech is honored to welcome Zuercher customers and employees to the TriTech family. For over 12 years, Zuercher has supplied public safety software to small- to mid-size agencies in the public safety industry with a comprehensive suite of applications tuned for that market segment.

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TriTech Software Systems – Why Work For Us?

Our Sales team at one of the many industry events we attend each year, APCO.

What makes TriTech a great place to work? It's our people.

We staff our team with driven, intelligent, passionate and creative people. We encourage every employee to identify, cultivate, and put into practice their own values alongside those of the organization. 

Based in San Diego, with 5 other locations across the country, we help public safety agencies change the way they protect and serve; we also help employees find the best place to foster their careers. It takes a village to do the work we do on a daily basis, and each employee lends a vital part to our story. By striving to support our employees in their pursuit of personal breakthroughs, we ensure they can do the same for our clients and community.With a strong entrepreneurial spirit, we take pride in giving opportunities to seasoned professionals and recent graduates alike.

From engineers who bring new products to life, account executives who push forward to help us dominate the industry, to the team that dreams up our one-of-a-kind marketing programs, we’re in the market for hard workers who can communicate, collaborate, and create an extraordinary experience for our users. 

TriTech is committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and the business.

We build software that saves lives. Ready to make to an impact? 

Building complete solutions for public safety agencies.

 Meet The Team

We are code experts, IPA connoisseurs, world travelers, video game masters, ultimate frisbee fanatics, poker players, athletes, fashionistas, foodies, yogi's and more.We solve challenging problems, build impactful products, create scalable infrastructure, and have fun while doing it. Most importantly, we get to utilize our skills to enhance technology for the greater good of public safety. Whether you are a police officer, first responder, call dispatcher, firefighter, corrections officer, or a citizen in need, we create the tools and analytics that help orchestrate efforts to make each of our communities a safer community. 

Software Engineering

At night, we dream in code. But during the day, you'll find us hacking in C#, Angular JS, JavaScript, ASP.NET, Microsoft SQL Server, Visual Studio, and TFS - Team Foundation Server.  We also value folks that have the desire to learn Android, iOS, Swift, Java, C++, web-development etc. – we have lots of different products in our offerings and love engineers that have more than just one skill set or interest. 

Quality Assurance

We make sure our products are fully-baked and delivered with high-quality, every time. To do that, we have to understand complex requirements and verify constantly-changing software in a mission critical environment. So if you love tinkering and testing stuff, come join us!

Team Structure

We're believers in "less is more". This means we organize ourselves into small teams that bring together software engineers, technical writers, quality assurance engineers, and data engineers to build new things. Each team member is expected to excel in their role and contribute great things to every project. We have daily stand-ups, and sit close together to improve collaboration and communication. 

Over here at TriTech Software and Zuercher Technologies we eat, sleep and breathe technology. We are always looking for forward thinking people to join our team. Thinking about joining? Check out our current openings.

Building complete solutions for public safety agencies.
Some of our Sales team members from TriTech and Zuecher at APCO.

By joining our Sales team, you'll become a core member of our bright, tight-knit, super collaborative team. Our Account Executives, Account Managers, Client Specialist, and Coordinators all work together to elevate our brand above the competition. We're looking for people who love to connect and help other people, who are self-starters that roll up their sleeves, and who are web-savvy with a passion for public safety.

Meet The Team

 Our sales reps are intelligent, highly persuasive business professionals who know how to influence and negotiate. They understand how our technology will fit with agencies to create efficiencies and empower public safety providers to deliver the absolute best service to their communities. Our sales reps take a lot of pride in knowing what they do makes a difference and knowing they work with the best of the best every single day. 

Make a Difference 

 We are selling software that saves lives, and our sales team is on the front-lines to make TriTech the dominate player in this industry. TriTech has a focus to help deliver the results of the business by enabling our sales teams to sell more efficiently, effectively and in line with our customers’ expectations. Our sellers are a key component of the revenue equation. By developing a deep understanding of the needs of small, mid, and large sized agencies, they are able to create custom solutions that maximize the impact of our mission-critical client base.  


 A key part of the consultative sales process includes engaging with agencies about TriTech's unique services and the value that our products bring to their day to day operations. Sales team members are actively prospecting new accounts, pitching and closing new business opportunities. Our Sales team participates in ongoing training specifically designed not only to make you an expert on TriTech solutions, but to improve your sales skills and foster overall professional development and career goals. 

Ready to make a difference? We are always looking for forward thinking people to join our team. Check out our current openings. 

Our Zuercher Team in Sioux Falls

  Zuercher Technologies: A Vital Part of the TriTech Family

 As of August 2015, TriTech is honored to include Zuercher customers and employees to the TriTech family. For over 12 years, Zuercher has supplied public safety software to small- to mid-size agencies in the public safety industry with a comprehensive suite of applications tuned for that market segment.Together with Zuercher, TriTech’s products serve all agency types and sizes from small to enterprise level clients.

 Zuercher's Growth 

 Zuercher’s unique “service-in-the-cloud” support structure has allowed their customers to achieve maximum uptime and continual upgrades while lowering the cost of system administration.The company has been growing aggressively since its full market release in 2010 due to its exceptional reputation for high quality implementation and customer service. The number of agencies using Zuercher products has grown from just 12 Zuercher Suite customers in three states in 2010 to over 120 Zuercher Suite customers in 19 states currently. 

 Meet The Team

 The Sioux Falls, SD office is the center of excellence for the Zuercher group, which encompasses development, implementation, support, and more for TriTech’s small to medium agency product lines. The office is full of “smart and get things done” type people who are truly committed to making the best public safety software out there. 

Employees enjoy perks like catered lunch, unlimited PTO (yes- really!), bringing their pets to work (Fido is the best stress relief), private offices, and casual dress, but take their work with anything but a casual approach. Employees are passionate about building high tech software that constantly evolves to meet users’ needs and backing it up with a fanatical level of customer support. 

 If you want to do important work at a place where you’ll love to work, then you’ll love joining the Sioux Falls Zuercher team. Check out our current openings.

TriTech Software Systems Reviews

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TriTech Software Systems CEO Tony Eales
Tony Eales
13 Ratings
  • Helpful (3)

    "It's a great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contractor in San Diego, CA
    Current Employee - Contractor in San Diego, CA
    Positive Outlook
    Approves of CEO

    I have been working at TriTech Software Systems full-time (Less than a year)


    I really love working at TriTech. It’s been a positive experience from day 1 and I love showing up to work every day. My team is friendly, supportive, and works hard! Although, I'm within my first year here, I can’t say I know it all, but I can say I’m very surprised to see such negative reviews on here... I think this place is awesome and the work environment to be super positive and upbeat. Yes, the company is growing (which did/does cause change as some reviews have mentioned) but it’s also a very exciting time to be a part of a company that has so much on the horizon.
    There’s a small gym on site, which is a nice perk.
    Catered lunches once a week = a good opportunity to socialize with colleagues if you want.


    To be honest, I haven’t experienced anything negative.

    Advice to Management

    Continue to invest and reward your employees… The little things go a long way (ex: catered lunches).
    Focusing on Community & Social Engagement will improve company morale.

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TriTech Software Systems Photos

TriTech Software Systems photo of: TriTech Team at APCO 2013
TriTech Software Systems photo of: Every day is bring your pet to work day at our Zuercher office!
TriTech Software Systems photo of: TriTech Software Systems demo team
TriTech Software Systems photo of: Zuercher employees
TriTech Software Systems photo of: TriTech sales team at APCO 2016
TriTech Software Systems photo of: Some of our TriTech and Zuercher sales team
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TriTech Software Systems Interviews



Getting an Interview

Getting an Interview




  1. Helpful (4)  

    Software Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied online. I interviewed at TriTech Software Systems.


    Interview process was dysfunctional. If Donald Trump ran a software company this is how I imagine it would be run. Very Bad! Software engineers were not on the same page as other staff. Screening process was ridiculously too easy and set me up to fail. Similar to how Mike Flynn wasn't properly vetted by the transition team and failed after a few weeks. When I asked tough questions they wanted to dodge and hide behind some bushes like press secretary Spicey. Very Sad!

    Interview Questions

    • Just google software interview questions, because that is what they did.   Answer Question
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TriTech Software Systems Awards & Accolades

  • Hot Product of the Year, APCO Public Safety Communications Magazine, 2013

TriTech Software Systems Locations

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