Mission Our mission is to provide our clients with cost-effective call center strategies through a highly empowered workforce focused on cutting edge innovation, exceptional productivity and unmatched results. Our vision is to remain at the forefront of our industry’s emerging framework for regulatory compliance, consumer treatment, and brand protection while maintaining operational efficiency and a superior return on investment.
Description Client Services, Inc. (CSI) is a full-service call center outsourcing provider.
CSI was founded in 1987 in the heartland of America. Steadfast on Midwestern values. CSI quickly established a reputation for providing superior quality and consistent performance. From its inception, CSI has paid special attention to attracting and retaining outstanding talent. As a result, CSI’s workforce is comprised of individuals with the drive and determination required to flourish and succeed in a competitive environment.
Today, CSI offers a full suite of Accounts Receivable Management (ARM), Business Processing Outsourcing (BPO) and Healthcare solutions. We offer a diverse selection of various call center solutions from inbound/outbound call center campaigns to first-party, early-stage collections to third-party, post-charge-off recovery. As a company with endless capabilities, CSI has the expertise and the resources to manage the life cycle of every account.
Client Services has an employee rating of 3.0 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Client Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).
Overall, 45% of employees would recommend working at Client Services to a friend. This is based on 209 anonymously submitted reviews on Glassdoor.
59% of job seekers rate their interview experience at Client Services as positive. Candidates give an average difficulty score of 2.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at Client Services.