Does 21st Century pay their employees well?

According to anonymously submitted Glassdoor reviews, 21st Century employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at 21st Century. This rating has been stable over the past 12 months.

How satisfied are employees working at 21st Century?

52% of 21st Century employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 21st Century 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at 21st Century?

Customer Service Advocate (7) , Claims Adjuster (5) , Insurance Specialist (3) , Call Center Supervisor (2) , Customer Service Representative (2) , IT Analyst (2) , Sales Representative (2) , Senior Sales Agent (2) , Senior Sales Consultant (2)

What are the pros of working at 21st Century according to real employee reviews?

"Good benefits and pay if you started with the original 21st Century as I did." ((in 9 reviews)); "Good people" ((in 6 reviews)); "The pay is good and they really care about you." ((in 5 reviews)); "good training" ((in 3 reviews)); "workers become like family" ((in 3 reviews))

What are the cons of working at 21st Century according to real employee reviews?

"Management is condescending and rude, cliquish and inappropriate." ((in 4 reviews)); "lots of micromanaging by the onsite supervisors" ((in 3 reviews))

What are employees saying about 21st Century layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 21st Century layoffs and their outlook for job security at 21st Century in 2026.

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21st Century

21st Century reviews

3.4

52% would recommend to a friend

(109 total reviews)

Tony DeSantis

50% approve of CEO

31% positive business outlook

Ratings by category

3.5

Compensation and benefits

3.4

Work/Life balance

3.2

Culture & values

3.0

Diversity & inclusion

2.8

Senior management

2.8

Career opportunities

21st Century has an employee rating of 3.4 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 21st Century employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

109 reviews

3.0

Jun 26, 2025

No Growth

Senior mobile developer

Recommend

CEO approval

Business Outlook

Pros

You do not get Monitored and there is work space.

Cons

You wont put any thing up company keeps changing

4.0

Nov 20, 2024

Good Culture

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Pay, Culture, Benefits, Location, Flexibility

Cons

Ten hour shifts, Micro managing,

5.0

Jul 28, 2024

Great HH!

Occupational therapist

Recommend

CEO approval

Business Outlook

Pros

Best HH in the bay area

Cons

Can get very busy with referrals

Viewing 1 - 3 of 109 Reviews

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