Acceptance Insurance Reviews | Glassdoor

Acceptance Insurance Reviews

Updated September 24, 2017
107 reviews

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2.8
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Approve of CEO
Acceptance Insurance Interim Chief Executive Officer and President Ken Russell
Ken Russell
14 Ratings

107 Employee Reviews

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Pros
  • Pay is ok and you have a set schedule (in 3 reviews)

  • Fairly easy job that allows you to help customers that most standard companies look down their noses at (in 4 reviews)

Cons
  • always short staffed, not enough marketing support from upper management to help meet goals (in 6 reviews)

  • They could care less about employees (in 4 reviews)

More Pros and Cons

  1. Featured Review

    "Keep It Up!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Green Hills, Davidson, TN
    Current Employee - Anonymous Employee in Green Hills, Davidson, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time

    Pros

    There have been a lot of improvements since the start of 2016 across several aspects of the company that make this an exciting place to work with a bright future. Lots of really good people led by a senior management team that genuinely care about employee morale and giving everyone a voice.

    Cons

    Working here is great, so no complaints in that department.

    Advice to Management

    Continue down the current path keep true to the strategy.

    Acceptance Insurance Response

    Jun 13, 2017 – Social Media Coordinator

    Thank you for sharing your thoughts with us! We are happy to hear that you share our excitement for the future of the company. We agree that we've got a great team here and a great group of senior... More


  2. "Express Claims Adjustor/Total Loss Claims Adjustor PD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Acceptance Insurance full-time

    Pros

    great atmosphere, potential to advance

    Cons

    not always organized to make things for efficient

    Advice to Management

    need more processes in place to increase efficiency

  3. "It's A Great Start Into The Insurance World"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent
    Current Employee - Agent
    No opinion of CEO

    I have been working at Acceptance Insurance full-time (More than a year)

    Pros

    Entry level pay is great to start
    Vacation days are generous
    Set schedule

    Cons

    Training doesn't prepare you for the job as much as it should
    Hours are long and not work/life balance friendly
    Management plays favortism and the rules dont apply to everyone

    Advice to Management

    Cut hours down 9-5 insetead of 6 maybe?
    Saturday hours should be cut down
    More commission and bonus cash/contest available

    Acceptance Insurance Response

    Aug 31, 2017 – Social Media Coordinator

    Thank you for sharing your thoughts and experience with us. We understand that hours can be long working in a sales position so please know that we appreciate your time and hard work. Your... More


  4. "Only if you need a paycheck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Agent
    Former Employee - Managing Agent
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Acceptance Insurance full-time (More than a year)

    Pros

    They do give a lot of PTO.

    Cons

    Marketing consists of sticking flyers on peoples cars.
    Being a collections agent.
    You get to work every Saturday.
    You get to be micromanaged by someone that does not know anything about the insurance industry.

    Advice to Management

    Just let the business close.


  5. "Agent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Acceptance Insurance full-time

    Pros

    Yea right there's no pros to this company

    Cons

    Worst company ever these people don't give two sh--- about their employees crapy pay work your a-- off six days a week hurricane comes through and they want you to work all the way through it don't care about your safety or your family's.

    Advice to Management

    Why don't you management people give your PTO to the Texas people instead of asking your employees to give up there's you know they already don't get a lot of time off as it is. Acceptance is the worst company ever seen

    Acceptance Insurance Response

    Sep 11, 2017 – Social Media Coordinator

    First and foremost, the safety of our team members and their families is a top priority here at Acceptance and in that spirit, we made the decision to close all of our Florida stores at 12pm on... More


  6. "Needs Some Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent
    Current Employee - Agent
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Acceptance Insurance full-time (More than 10 years)

    Pros

    Local Managers care about their people.
    Clients in our field need help. Feels good to be there for them.

    Cons

    Payroll issues
    Upper Management needs to set realistic goals

    Advice to Management

    Listen to the people that have been here through change.
    Pay the agents commission
    Find upper management that have insurance backgrounds

    Acceptance Insurance Response

    Aug 7, 2017 – Social Media Coordinator

    First and foremost, we would like to say thank you for spending more than 10 years working with us. We are happy to hear that you find satisfaction in your ability to help others through your work... More


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Bakersfield, CA
    Current Employee - Office Manager in Bakersfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than a year)

    Pros

    Great work and hours benifits

    Cons

    None at this time of post

    Advice to Management

    Keep moving in the right direction to make us even better

    Acceptance Insurance Response

    Jul 31, 2017 – Social Media Coordinator

    Thank you for sharing your experience with us and for being part of the Acceptance team for more than a year! We are fortunate to have great employees like you!

  8. "Great place for good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than a year)

    Pros

    Good place for experience and career development. The people are great to work with and the culture has improved drastically under the new CEO.

    Cons

    Health insurance is a little expensive and the coverage is not great.

    Advice to Management

    Keep focusing on the culture change and moving the company forward. Maybe considering looking into better health insurance.

    Acceptance Insurance Response

    Jul 18, 2017 – Social Media Coordinator

    Thank you for taking the time to share your thoughts and experience with us! We have a great team here at Acceptance and we are happy to hear that you recognize that. We take pride in the fact that... More


  9. "NO NO NO and No"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Nashville, TN
    Current Employee - Sales Associate in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Acceptance Insurance full-time (More than a year)

    Pros

    Pay is ok and you have a set schedule

    Cons

    everything else is horrible ill be surprised if this company still exist in a year or 2 managers sleeping with employees and only promoting them and family member your hard work is not worth this place.

    Advice to Management

    Get it together so unprofessional

    Acceptance Insurance Response

    Aug 23, 2017 – Social Media Coordinator

    Thank you for bringing this to our attention. Acceptance strives to maintain a professional work environment where every team member has an equal opportunity for professional advancement. The... More


  10. "Co on the right track"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Acceptance Insurance full-time

    Pros

    A lot of room for advancement.

    Cons

    Micromanaging culture and lack of trust.

    Advice to Management

    All are doing a great job running the co. Try to drop away from the micromanaging culture. This is causing turnover of good people.

    Acceptance Insurance Response

    Jun 23, 2017 – Social Media Coordinator

    Thank you for sharing your thoughts and experience with us! We appreciate the fact that you recognize how we invest in our team and provide room for advancement within the company. Our team is the... More


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