Acceptance Insurance Reviews | Glassdoor

Acceptance Insurance Reviews

Updated April 13, 2019
164 reviews

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3.6
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Acceptance Insurance Interim Chief Executive Officer and President Ken Russell
Ken Russell
54 Ratings

Employee Reviews

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Pros
  • "Easy job because there was nothing to do since we had no customers" (in 5 reviews)

  • "Great Team Members, Great Environment, Great C-Suite Team, all around great place to work" (in 5 reviews)

Cons
  • "Very low pay compared to standard insurance field" (in 5 reviews)

  • "You get to be micromanaged by someone that does not know anything about the insurance industry" (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Amazing Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Jacksonville, FL
    Current Employee - Insurance Sales Agent in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (Less than a year)

    Pros

    I've been at Acceptance for about a month and a half and I've had nothing but positive experiences. They are in the process of moving over the payment plans, and the training procedures. I work at the office on Dunn Ave in Jacksonville, FL and it is amazing here. My boss is friendly and understanding, upper management is accommodating and stays on top of what's going on in the different locations (I have been visited several times by the district and even the regional manager). I definitely see Acceptance as a company I want to stay with and grow with long term. They offer health insurance plans, a 401k, a great commission structure, starting pay compared to competitors, and opportunity for growth.

    Cons

    Honestly, I have not noticed any so far.

    Advice to Management

    Keep doing what you're doing!

    Acceptance Insurance Response

    Mar 22, 2019 – Social Media Manager

    Thank you for sharing your feedback with us! We're happy to hear that your experience has been positive and that you look forward to growing with the company!


  2. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time

    Pros

    Lots of opportunity to grow as an agent, team atmosphere, health plans, bonuses

    Cons

    Because the main office is in Nashville TN, you arent able to apply for transfer to different departments unless you're willing to move

    Acceptance Insurance Response

    Apr 15, 2019 – Social Media Manager

    Thanks so much for sharing your feedback with us! We're happy to know that you see the opportunity for growth as an agent and that you appreciate the team atmosphere here at Acceptance. We have... More

  3. Helpful (1)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (Less than a year)

    Pros

    Nice co-workers and management team. New employee training is better than other non-standard insurance companies. Training includes 2 weeks of classroom training/modules and then transition to handling claims but in increments which is usually not the norm.

    Cons

    No cons at this time.

    Advice to Management

    Please continue with the new employee training and developing your employees.

    Acceptance Insurance Response

    Mar 28, 2019 – Social Media Manager

    Thank you for feedback regarding your training experience! We are constantly working to improve our employee experience and training has been a big focus for us. We are happy to hear that you had a... More


  4. "Acceptance has the opportunities to learn something new everyday!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Mesa, AZ
    Current Employee - Agent in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (Less than a year)

    Pros

    Working at Acceptance Insurance has great benefits, and employee compensation, with incentives to make it worth your while to reach those goals!

    Cons

    With every business comes busy times of the year, and slower times. Although certain months may be a little slower we can still have plenty to do, like marketing our community to bring more clients in, or following up with clients to make sure they are set and prepared for anything that may come their way.

    Advice to Management

    Continue motivating the team to reach our Goals. Team efforts and brainstorming together can expand our business and grow a partner relationship that benefits everyone!

    Acceptance Insurance Response

    Apr 2, 2019 – Social Media Manager

    Thanks so much for sharing your thoughts with us! We're happy to hear that you're motivated to reach your sales goals and that you've found a great use of your time during our slow season. We... More


  5. "Great Company to work for, awesome advancement opportunities ."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Agent in Las Vegas, NV
    Current Employee - Managing Agent in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (Less than a year)

    Pros

    Management team and overall company ready to help.

    Cons

    Have not had any cons as of now.

    Advice to Management

    N/A

    Acceptance Insurance Response

    Mar 22, 2019 – Social Media Manager

    Thank you for sharing your experience with us! We're happy to hear that everything is going good for you!


  6. "Give them a chance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Agent in Fresno, CA
    Former Employee - Managing Agent in Fresno, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Acceptance Insurance full-time (More than a year)

    Pros

    Great place if you are new to insurance

    Cons

    Set pay no motivation to excell in sales

    Advice to Management

    More sales incentives to motivate sales people to sell. Set income levels based on your production.

    Acceptance Insurance Response

    Mar 22, 2019 – Social Media Manager

    Thank you for your feedback! We are always looking for ways to improve and your feedback will help us do that. We wish you the best in your career!


  7. "INSURANCE SALES AGENT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent
    Current Employee - Insurance Sales Agent
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than 5 years)

    Pros

    paid time off and flexibility

    Cons

    salary, not a lot of advancement opportunities

    Acceptance Insurance Response

    Apr 1, 2019 – Social Media Manager

    Thank you for your feedback regarding your time as an Insurance Sales Agent. We are sorry to hear that you don't recommend working here based on your salary and advancement opportunities. We take... More

  8. "It’s ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Analyst
    Current Employee - Claims Analyst
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Acceptance Insurance full-time

    Pros

    Great supervisor
    Headquarters in great location

    Cons

    Poor morale
    Never really top management team and they were only upstairs
    Poor pay
    Proper training on dealing with customers who were unaware their policy cancel
    Not checking in on claim Analyst and adjusters who deal with fatalities from claims filed

    Acceptance Insurance Response

    Apr 3, 2019 – Social Media Manager

    Thank you for sharing your feedback with us. We're sorry to hear that you aren't happy in your role and we'd like the opportunity to discuss your concerns and figure out how we can work together to... More


  9. "Sales Representative"

    StarStarStarStarStar
    Current Employee - Insurance Sales Agent in Pittsburgh, PA
    Current Employee - Insurance Sales Agent in Pittsburgh, PA

    I have been working at Acceptance Insurance full-time (More than a year)

    Pros

    Work life balance,management easy to work with

    Cons

    below average benefits,claims and customer service departments needs improvement, compensation could be higher

    Acceptance Insurance Response

    Mar 22, 2019 – Social Media Manager

    Thank you for your feedback regarding your experience with other departments within the company. We are constantly looking for ways to improve and feedback like yours helps us do that.


  10. "Low pay compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Agent in Los Angeles, CA
    Former Employee - Managing Agent in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Acceptance Insurance full-time (More than 3 years)

    Pros

    Paid time off was great, decent benefits

    Cons

    Lack of Leads and training

    Acceptance Insurance Response

    Feb 28, 2019 – Social Media Manager

    Thank you for taking the time to give us your honest feedback! We're sorry to hear that you didn't get the level of training you expected. We are always looking for ways to improve and your feedback... More