Acceptance Insurance Reviews | Glassdoor

Acceptance Insurance Reviews

Updated July 17, 2017
101 reviews

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2.7
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Acceptance Insurance Interim Chief Executive Officer and President Ken Russell
Ken Russell
11 Ratings

101 Employee Reviews

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Pros
  • Fairly easy job that allows you to help customers that most standard companies look down their noses at (in 4 reviews)

  • The company pays for your insurance license (in 4 reviews)

Cons
  • always short staffed, not enough marketing support from upper management to help meet goals (in 5 reviews)

  • They could care less about employees (in 4 reviews)

More Pros and Cons

  1. Featured Review

    "Keep It Up!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Green Hills, Davidson, TN
    Current Employee - Anonymous Employee in Green Hills, Davidson, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time

    Pros

    There have been a lot of improvements since the start of 2016 across several aspects of the company that make this an exciting place to work with a bright future. Lots of really good people led by a senior management team that genuinely care about employee morale and giving everyone a voice.

    Cons

    Working here is great, so no complaints in that department.

    Advice to Management

    Continue down the current path keep true to the strategy.

    Acceptance Insurance Response

    Jun 13, 2017 – Social Media Coordinator

    Thank you for sharing your thoughts with us! We are happy to hear that you share our excitement for the future of the company. We agree that we've got a great team here and a great group of senior... More


  2. "Great place for good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than a year)

    Pros

    Good place for experience and career development. The people are great to work with and the culture has improved drastically under the new CEO.

    Cons

    Health insurance is a little expensive and the coverage is not great.

    Advice to Management

    Keep focusing on the culture change and moving the company forward. Maybe considering looking into better health insurance.

    Acceptance Insurance Response

    Jul 18, 2017 – Social Media Coordinator

    Thank you for taking the time to share your thoughts and experience with us! We have a great team here at Acceptance and we are happy to hear that you recognize that. We take pride in the fact that... More

  3. "Stable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Agents Office Manager in Memphis, TN
    Current Employee - Insurance Agents Office Manager in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than a year)

    Pros

    DM and RM are supportive, and will give you the tools to help you succeed in your job (rare from my experience!). Decent pay, your pay is what you make it. The bigger your store, and the more you sell, the more you get paid from commission, makes sense since we work in sales, we get a decent hourly base pay too. We have a good amount of vacation days. Pay is biweekly. And if you have any questions in anything that you are doing, help is only a phone call away.

    Cons

    Training should be beefed up. Taking a test independently, reading then taking the test, isn't as effective as I would like it to be. And communication between the agents and underwriting procedures. They are actively working on making this better though.

    Advice to Management

    Keep doing what you're doing! Communication is key! I love how supportive you are, we are a team, and it feels like it. Thank you.

    Acceptance Insurance Response

    Jun 8, 2017 – Social Media Coordinator

    Thank you for sharing your experience with us! We are thrilled to hear that you feel confident in the tools you are given and that you have the support necessary to be successful in your role. We... More


  4. "A great place to work and learn the insurance business!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Nashville, TN
    Current Employee - Underwriter in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than 3 years)

    Pros

    Leaders that listen and mentor you, treated like a professional, treated fairly

    Cons

    Trying to navigate through Green Hills traffic

    Advice to Management

    Invest in freedom to work from home

    Acceptance Insurance Response

    May 24, 2017 – Social Media Coordinator

    Thank you for your feedback and for being a member of our team for over 3 years! We have a great team here and we're happy to know that your leaders are giving you the guidance that you need. We... More


  5. "Complex Claims Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Complex Claims Specialist in Nashville, TN
    Current Employee - Complex Claims Specialist in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than 3 years)

    Pros

    career opportunities with a lot of opportunities for promotions. flexible work schedule. New senior management that care about the employee, 401k company matching

    Cons

    not the best health benefits package, no raises, no yearly bonus

    Acceptance Insurance Response

    May 1, 2017 – Social Media Coordinator

    Thank you for your feedback and for being a member of our team for over 3 years! You're right about our senior leadership, they truly care about our team members and strive to keep morale high... More


  6. Helpful (1)

    "Best team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Nashville, TN
    Former Employee - Underwriter in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Acceptance Insurance full-time (More than 3 years)

    Pros

    Treat you with respect, fair, and encouraging. Excellent leaders on my team that challenge you and have fun.

    Cons

    better pay with another company

    Acceptance Insurance Response

    May 1, 2017 – Social Media Coordinator

    Thank you for your feedback and for being part of our team for over 3 years! It pleases us to hear that your leaders were able to make work challenging and fun. We strive to provide the best... More


  7. "Sr. Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Executive Assistant to President/Chief Executive Officer in Nashville, TN
    Current Employee - Senior Executive Assistant to President/Chief Executive Officer in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acceptance Insurance full-time (More than 3 years)

    Pros

    Employee morale is priority with our new President/CEO

    Cons

    Currently no cons to speak of

    Advice to Management

    Keep up the great work!

  8. Helpful (1)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Agent in Memphis, TN
    Current Employee - Insurance Agent in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Acceptance Insurance full-time (More than a year)

    Pros

    Biweekly pay. Bonus checks. Off day during the week good for handling business. Lots of down time. Meet interesting people.

    Cons

    No training. The company has a million new ideas and improvements but no training structure. Small minded people. You can see straight through them. Lack of eduction and training in basic human relations. No morale. Even though they say it like it's the motto. Bogus.

    Advice to Management

    Humble yourselves.


  9. "If you just need the money..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Coordinator in Nashville, TN
    Former Employee - Human Resources Coordinator in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Acceptance Insurance full-time (More than a year)

    Pros

    Easy job, close to work, low expectations

    Cons

    Terrible culture, low pay, lack of leadership


  10. "Managing Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Agent in Reading, PA
    Current Employee - Managing Agent in Reading, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at Acceptance Insurance full-time (More than 3 years)

    Pros

    The ability to grow salary and income

    Cons

    Extremely Micromanaged and not flexible with work schedule

    Advice to Management

    Let agents drive new business


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