Agilysys Reviews | Glassdoor

Agilysys Reviews

Updated September 21, 2018
171 reviews

Filter

Filter

Full-timePart-time

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Agilysys CEO Ramesh Srinivasan
Ramesh Srinivasan
46 Ratings

171 Employee Reviews

Sort: PopularRatingDate

Pros
  • "I've experienced decent work life balance so far" (in 9 reviews)

  • "There are still (as of this writing) some great people around" (in 11 reviews)

Cons
  • "All upper management cares about is call hold times" (in 20 reviews)

  • "With a new CEO comes change and sometimes that makes people uncomfortable" (in 10 reviews)

More Pros and Cons

  1. Helpful (3)

    "Exciting times at Agilysys !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Agilysys full-time (More than 8 years)

    Pros

    A software company on the rise in hospitality with a top tier customer base.
    New Products that enhance the guest experience.
    Great work & Family balance
    High character executive team

    Cons

    Travel but so many awesome customers to see

    Advice to Management

    stay the course as product velocity has increased.
    keep listening to your employees.


  2. Helpful (1)

    "Things are only getting worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Agilysys full-time (More than 10 years)

    Pros

    Agilysys does have a relatively good compensation package (but that could end up being why they get rid of you). Vacation/PTO is pretty generous, except you probably won't have time to use much of it. Retirement package is good with decent matching, and the benefits department has done a very good job of keeping insurance costs affordable.

    Cons

    The cronyism at Agilysys is sickening, and always has been. Just about every executive has their position because they are "long time friends" of some other executive. Look, just because you were able to parlay your association with someone into a high paying job, does not make you qualified. My experience with most Agilysys executives is that they are incompetent and a severe detriment to the company.

    Because of the rampant cronyism, upward mobility within the company is virtually non-existent. Employees who have been with the company 10, 15, even 20 years can't seem to rise above the level of Senior Manager.

    The current CEO has been systematically moving the company to India. Two years ago Agilysys did not have an office in India, today they have more than 300 employees there, in that same time they have released/fired/terminated over 100 employees from their US offices.

    Advice to Management

    Won't waste my time - they obviously have not listened to any of the other advice that has been given.

  3. "Great Starter"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    No opinion of CEO

    I worked at Agilysys full-time (More than a year)

    Pros

    Small company pros - you get to know everyone pretty fast.

    Cons

    There were few positions to grow into.


  4. Helpful (2)

    "Benefits were Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Alpharetta, GA
    Current Employee - Senior Software Engineer in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Agilysys full-time (More than 3 years)

    Pros

    Made a lot of Friends before The Indians invaded or the jobs got shipped out

    Cons

    Does anybody know what they are doing

    Advice to Management

    To who? I went through 3 VP, 1 CFO, 2 CEO, several managers on and on


  5. Helpful (1)

    "Depends on the team you're on. Legacy product teams have poor work life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Development Engineer in Bellevue, WA
    Former Employee - Senior Software Development Engineer in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Agilysys full-time (More than 3 years)

    Pros

    Use of latest technologies depending on the product team.
    Freedom to take on many responsibilities.

    Cons

    Startup pace (pro/con)
    Performance isn't really measured and poor performing team members make the ship harder to keep afloat.
    Unrealistic expectations

    Advice to Management

    Try harder to establish a relationship with the product team members.
    Encourage honest feedback about obstacles of why features and products are not shipped on time.


  6. Helpful (2)

    "Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Agilysys full-time (More than a year)

    Pros

    They pay pretty good for a starting level 1.

    Cons

    - People quitting left and right, and they do not hire replacements.
    - You get written up if you do not " Do as you are told" even though you have 100+ tickets in your box and don't have enough time in a day to work them.
    - Bad management overall

    Advice to Management

    hire more people to do the work, or move the company to India already as you have been planning for a year now


  7. Helpful (1)

    "Exciting company with growing momentum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Agilysys full-time (More than 5 years)

    Pros

    Cutting edge technology development, multiple products to work on, team culture

    Cons

    Some travel, including international opportunities

    Advice to Management

    Keep up the momentum, this should be a good year.

  8. Helpful (1)

    "Lot of potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Agilysys full-time (More than 3 years)

    Pros

    Great Work culture, and environment to work.
    Lot of freedom and opportunity to learn.
    Growing company.

    Cons

    flat organizational structure, limited opportunities for career growth, but lot of other opportunities to learn.

    Advice to Management

    Invest more in people growth, and improve benefits.


  9. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Agilysys full-time

    Pros

    The company is very stable and has great products to provide it's customers. They have changed the culture over the past year and have made it obvious they are serious about being the best in the industry.

    Cons

    The company does not have a good sense of direction at times. Not all of the divisions are on the same page.

    Advice to Management

    They need to continue to review all of the divisions within and make sure they are working with the new culture. This will assist with a good flow and a more productive environment.


  10. Helpful (2)

    "Director Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Remote, OR
    Former Employee - Anonymous Employee in Remote, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Agilysys full-time (More than a year)

    Pros

    client base, well established company

    Cons

    political work environment and team leadership is not invested/ trusting of work product

    Advice to Management

    establish direct rapport with your teams and trust them


Showing 171 of 178 reviews
Reset Filters