Agilysys Reviews | Glassdoor

Agilysys Reviews

Updated December 11, 2018
179 reviews

Filter

Filter


2.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Agilysys CEO Ramesh Srinivasan
Ramesh Srinivasan
52 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "I've experienced decent work life balance so far" (in 9 reviews)

  • "There are still (as of this writing) some great people around" (in 11 reviews)

Cons
  • "All upper management cares about is call hold times" (in 21 reviews)

  • "Work/life balance for most people tends to fall more on the work side" (in 8 reviews)

More Pros and Cons

  1. "Getting better, future looks promising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Agilysys full-time (More than 5 years)

    Pros

    Company is focus on development, growth and getting the resources to the areas that are key to the health of the company. Freedom to find solutions to the problems. Pay is good and great compared to other local companies. Benefits are better than many of the previous company’s I have worked for. Bonuses are now possible for all employees. Dress code is great if not visiting customers. PTO is great. 401k match is good. CEO is very direct, honest and willing to listen.

    Cons

    Company was ran poorly in the past, lots of issues remain to be fixed. Teams remain working in silos. Break rooms have no tv. Lots of travel. Must be a self starter and driven to find solutions.


  2. Helpful (1)

    "IT Operations Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Amazing employees in the IT department. The knowledge you gain and connections that you make at this company as an intern is certainly worth the time.

    Cons

    Frequent downtime, but that is not always bad.

    Advice to Management

    Continue to bring on interns.

  3. "Career Spoiler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Agilysys full-time

    Pros

    Good co-workers
    Free tea / biscuits
    Few good managers

    Cons

    Worst directors / HR
    Poor work-life balance
    Legacy technologies


  4. Helpful (1)

    "NO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Agilysys full-time

    Pros

    Has not attempted to throw me off a building

    Cons

    ALL, there are really no positives about this place. Toxic environment.

    Advice to Management

    Replace yourselves.


  5. Helpful (4)

    "Horrible Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Agilysys (More than 5 years)

    Pros

    Great co-workers, free coffee and water

    Cons

    Upper Management, especially CEO are worthless, horrible people. No concern for any employees except the "new" cronies from India. Terrible communication skills and no knowledge of the systems make them more of a hindrance than helpful, yet the CEO continues to remove loyal employees in US to replace with low level employees from India. Someone needs to warn the clients. Anyone doing business with Agilysys right now will be let down in any expectation of competence. CEO is killing the company.
    Bad benefits, no pay for overtime, low pay scale for technical personal. Nothing extra, bonus, holiday gifts, nothing at all for anyone below upper management level.

    Advice to Management

    Get your head out of your behinds and get rid of Ramesh and his friends! Replace him with someone that has current day technical knowledge. Hopefully he will not last as long as he has anywhere else he has worked, which is VERY short time periods because he does not have the knowledge needed to oversee a company looking toward the future. He is holding the company back and tearing it down. What a shame.
    Bring back the Agilysys that employees were proud to work at and the company the clients deserve.


  6. Helpful (4)

    "THE WORST, STAY AWAY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Agilysys full-time (More than a year)

    Pros

    Best consumer support team I have worked with, they were hard working and professional

    Cons

    Everyone in leadership in the consumer support team and the development teams lack professionalism, they infight, the leaders are abusive and create a hostile work environment. They are not loyal to one another at all and fall in line because it is either that or lose your job. The CEO is shipping all of the dev jobs to his hometown in India while the Onshore staff are treated like nonessential cogs in the grand machine

    Advice to Management

    The shareholders should fire all of you in leadership and start over because there is a cancer in this place that cannot be fixed without a complete overhaul from the top


  7. Helpful (5)

    "Things are only getting worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Agilysys full-time (More than 10 years)

    Pros

    Agilysys does have a relatively good compensation package (but that could end up being why they get rid of you). Vacation/PTO is pretty generous, except you probably won't have time to use much of it. Retirement package is good with decent matching, and the benefits department has done a very good job of keeping insurance costs affordable.

    Cons

    The cronyism at Agilysys is sickening, and always has been. Just about every executive has their position because they are "long time friends" of some other executive. Look, just because you were able to parlay your association with someone into a high paying job, does not make you qualified. My experience with most Agilysys executives is that they are incompetent and a severe detriment to the company.

    Because of the rampant cronyism, upward mobility within the company is virtually non-existent. Employees who have been with the company 10, 15, even 20 years can't seem to rise above the level of Senior Manager.

    The current CEO has been systematically moving the company to India. Two years ago Agilysys did not have an office in India, today they have more than 300 employees there, in that same time they have released/fired/terminated over 100 employees from their US offices.

    Advice to Management

    Won't waste my time - they obviously have not listened to any of the other advice that has been given.

  8. "Great Starter"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    No opinion of CEO

    I worked at Agilysys full-time (More than a year)

    Pros

    Small company pros - you get to know everyone pretty fast.

    Cons

    There were few positions to grow into.


  9. Helpful (3)

    "Benefits were Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Alpharetta, GA
    Current Employee - Senior Software Engineer in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Agilysys full-time (More than 3 years)

    Pros

    Made a lot of Friends before The Indians invaded or the jobs got shipped out

    Cons

    Does anybody know what they are doing

    Advice to Management

    To who? I went through 3 VP, 1 CFO, 2 CEO, several managers on and on


  10. Helpful (2)

    "Depends on the team you're on. Legacy product teams have poor work life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Development Engineer in Bellevue, WA
    Former Employee - Senior Software Development Engineer in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Agilysys full-time (More than 3 years)

    Pros

    Use of latest technologies depending on the product team.
    Freedom to take on many responsibilities.

    Cons

    Startup pace (pro/con)
    Performance isn't really measured and poor performing team members make the ship harder to keep afloat.
    Unrealistic expectations

    Advice to Management

    Try harder to establish a relationship with the product team members.
    Encourage honest feedback about obstacles of why features and products are not shipped on time.