Alarm.com Reviews | Glassdoor

Alarm.com Reviews

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Found 123 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
82%
Recommend to a Friend
88%
Approve of CEO
Alarm.com CEO Steve Trundle
Steve Trundle
88 Ratings
Pros
  • "Work/Life balance is there, but you have to take ownership of it(in 11 reviews)

  • "Everyone is very intelligent and supportive, which provides for a great work environment(in 15 reviews)

Cons
  • "Growing pains transitioning from a small company to a more mature one(in 9 reviews)

  • "The pace can be very fast, but the establishment of work life balance is really controlled by you(in 4 reviews)

More Pros and Cons
  1. Helpful (3)

    New Grad Software Engineer

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alarm.com full-time for more than a year

    Pros

    - Competitive salary with other companies in McLean, VA - Meaningful software engineer projects - Very relaxed culture - Excellent benefits (401k, health, dental, AND pets!) - Big office, but start up vibes

    Cons

    - Can take a while to get back to you - Interview was INTENSE (4 rounds, not including lunch)

  2. Helpful (6)

    Growing company with a unique, thriving culture!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tysons Corner, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alarm.com full-time for more than 2 years

    Pros

    Alarm.com is located in a great location and is on a rapid growth projectory. The culture is extremely dynamic and so much more employee centric than I'm accustomed to. Not only does the innovation of the product continue to excite me and keep me motivated, the people are incredibly passionate, humble, and intelligent. I love that I can walk into my VP's and manager's office and be very candid about my goals, current...

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    Cons

    The pace can be very fast, but the establishment of work life balance is really controlled by you. While I don't think this a con per se, some may not understand that working for a rapidly growing company is a good thing even if it can feel overwhelming at times. The company gives you the opportunites to and understands the need to take care of yourself, so I've learned to give it my all, but never forget my personal...

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    Advice to Management

    Keep listening to your employees and adapting to the industry both internally and externally. The "outside the box" way of thinking continues to push you further!

  3. Good start to move forward

    StarStarStarStarStar
      Former Employee - Account Development Executive in Mc Connellsville, NY

      I worked at Alarm.com full-time

      Pros

      Healthcare was okay salary very good

      Cons

      A lot and a lot of stress to meet deadline

    • Helpful (3)

      Great Company

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Vienna, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Alarm.com full-time for more than 2 years

      Pros

      This is the best job I've had. It's a growing company where you are able to contribute and add value on day 1. I feel my ideas and voice is heard, I have the ability to influence decisions and I work with such fun people! I appreciate the little things the company does to show their appreciation such as today's cookie event.

      Cons

      Some growing pains from going from a small company to a larger one.

      Advice to Management

      Look at improving benefits (work from home, better 401K, etc.), be more transparent and hold people accountable.

    • Helpful (5)

      Excited for the future!

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Denver, CO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Alarm.com full-time for more than a year

      Pros

      Joining the company a few months ago, my experience at Alarm.com has been one of the best onboarding experiences I've seen yet. Spending my first three days at Bootcamp in VA with several other new hires was not only beneficial for familiarizing myself with the company history, products, and benefits, but it also introduced me to some amazing people. Everyone I've met thus far has been incredibly helpful and supportive...

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      Cons

      Not physically sitting at headquarters can be tough, but I do see that the VA team is working hard to continuously improve the connectivity to the other locations as they continue to grow. My team goes out of their way whenever they can to make sure I'm included in what is happening within the organization.

    • Helpful (7)

      Awesome company!!

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in McLean, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Alarm.com full-time for more than 9 years

      Pros

      Alarm.com is a very special place! There are lots of incredibly smart and talented people who truly care about the team and our customers. Leadership truly believes in and lives by our corporate values. The company is growing but it often still has a lean/scrappy vibe where you can have a large impact and really drive change without too much red tape. There isn’t a ton of structure and there’s always a million things...

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      Cons

      Some old ways of doing things can sometimes lead to dysfunction. We should continue to work to have more accountability throughout the company.

      Advice to Management

      Make sure you have the right talent and skill sets tackling the most important projects. Also, HR is moving the company in the right direction with initiatives around talent/performance management -- we need all of management to make it a priority too.

    • Helpful (6)

      Innovative. Interesting work- poor communication; loose values

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Dealer Support 
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at Alarm.com full-time

      Pros

      Promotes working hard. Provides opportunities for social events and to get to know other departments. New office floors/clean space. Opportunities for some advancement. Growing and changing! Flexible more so than a lot of places.

      Cons

      Assumptions made about employee experience and maturity. Hard to advance unless you’re close with management. Unclear motivations. Lots of behind the scenes things that impact the on the floor employees but that the employees impacted don’t get to know about or have a say in. Hard to stand out due to how many people are being hired. Pressure to rate the company well online and off and hype things up. Employees...

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      Advice to Management

      I’d suggest outside mentors for all management levels. Authenticity isn’t ideal. Communication could be improved. Keep management accountable to regular employees

    • Helpful (3)

      Youthful, Fun and Inventive

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Alarm.com full-time

      Pros

      Alarm.com is innovative and inventive. The company culture is very employee happiness driven and their benefits programs are competitive and comprehensive especially for young professionals that are just starting their careers. The atmosphere is fun and makes you want to get up and go to work!

      Cons

      Because this company is growing so quickly it is experiencing some 'growing pains'. The Tyson's Corner area is also known for their traffic, so that could also be a negative, but Alarm.com is very metro accessible which is a nice alternative.

    • Helpful (7)

      Creative, fast moving company with self interested motivations and questionable methods

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Support Operations Associate 
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at Alarm.com full-time

      Pros

      Creative Young environment Social events Company keeps growing New office space

      Cons

      -Stingy about vacation time use, even when you have it to use -Gives sick days but you’re questioned if you use them -Doesn’t value employees -Doesn’t value growth or career, especially if it doesn’t involved the company -Will do anything to advance the company even at the detriment of employees -Doesn’t value mental health -Probes into employees health and personal info -Critical of employees personal problems...

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      Advice to Management

      Be kind. Be understanding. Be empathetic. Pay better. Show love. Be human. Take care of your people and they will take care of you.

    • Helpful (4)

      Wonderful Experience

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Bloomington, MN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Alarm.com full-time for more than a year

      Pros

      I have been with Alarm.com for a short time and have been extremely impressed with the way this organization truly sets their employees up for success. Coming form a sub-par environment with my past employer Alarm.com has more than surpassed my expectations when it comes to onboarding, training and really investing in their employees. The common areas in the office at headquarters are beautiful, everyone greets you...

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      Cons

      In my first few weeks I haven't experienced any cons.

    Found 123 reviews