Alarm.com Reviews

Cons

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Cons

Career Paths
Salaries
Some establishments haven't grown with company

Cons

None really, loved my time there

Cons

While this used to be a fantastic place to work (my previous rating was 5 stars) it is going downhill quickly. What used to be an exciting and innovative work environment has become more and more like the cog-in-the-machine call centers that we came here to get away from. Ever since the company went public, the conditions have deteriorated. There is no longer concern for employees or customers - only the bottom line. We are understaffed but continue to layoff/fire people without replacing them. Part of the operations have also been sent overseas, an easy way to cut costs and probably why they're not hiring much in Minnesota anymore.

Pay has stagnated, a big part of why I left. Pay was always a little below market average, but made up for by benefits and work conditions. Pay has continued to drop, and conditions deteriorated, which prompted me to move on. Little to no growth available to those who remain.

Cons

* Not much flexibility as far as work hours go (felt looked down on for leaving work early due to childcare responsibilities)
* Didn't feel a sense of work life balance - emails/chats at all hours of the night, even on things that were not urgent and could have waited till the next day.
* No team collaboration - everything was all driven from the top down, and there was no room for improvement from other people on the team.
* Poor communication from management
* Lack of confidentiality on teams
* Not allowed to work from home pretty much ever, and if you had to, you would feel guilty.
* Pay was not at all competitive compared to the market (one of the reasons I left)
* All decisions that were made were based on favoritism, not based on the work others were doing.
* Old school processes in place that needed updated, but no one wanted to do anything different because "that was the way it was always done."

Cons

Traffic to deal with during commute.

Cons

Alarm.com moves fast and sometimes moves faster than allows for formal SOPs or documentation. But I've thoroughly enjoyed the flexibility and start up-y pace and have taken advantage of the opportunity to establish and streamline processes.

Cons

- Salary is below average across all company positions
- Commute is rough if you live somewhere affordable considering the below average salary
- Upward mobility is tough if you haven't already been here 5+ years / are coming over from Microstrategy
- Lack of process standardization within and across projects causes productivity loss and enables sub-par performance

Cons

Management could do a better job in providing more visibility to overall company and department goals.

Cons

Alarm.com's pay is lower than market value, and they are very stingy with the raises, despite the amount of work you do. You can complain and ask all you want about the salaries/wages, but upper management and HR takes no action on this. Even after good reviews, they hardly give out raises or promotions. I can speak for the engineering roles here. Many people become stagnant in their roles. There is no clear career path. You find there are people working hard who deserve more and others who don't work that hard and get more. I would not suggest that anyone stay at Alarm.com for more than 2 years, as they will find that they are not learning enough to stay competitive in their fields, and their pay would be a short end of the stick. Their processes seem to be behind the norm. They are not using many advanced approaches in their product/software deliveries. There is a lot of manual testing here that should've been automated from the start. My advice to people who choose to work for Alarm.com would be to not get comfortable. Be alert and start realizing when you need to take a step forward in your career, knowledge, and salary.