Amdocs Reviews | Glassdoor

Amdocs Reviews

Updated July 21, 2017
2,637 reviews

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3.5
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
1,064 Ratings

2,637 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Dallas, TX
    Current Employee - Project Manager in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than 10 years)

    Pros

    Good health insurance and vacation
    Good communication with employees and feedback mechanisms
    Opportunities to work with various clients

    Cons

    Work-life balance is challenging and longer hours are "expected" though this is not explicitly stated
    Few career advancement opportunities within the company
    Contracts are sometimes underbid meaning more outsourcing and longer work hours

    Advice to Management

    Focus less on shareholder value and return focus to employee needs and retention


  2. Helpful (1)

    "Work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Champaign, IL
    Former Employee - Anonymous Employee in Champaign, IL

    I worked at Amdocs full-time (More than 8 years)

    Pros

    Challenging work, a lot of responsibility

    Cons

    Extra assignments because you excel at challenging assignments; preferential treatment of expats

  3. "SW Test team lead"

    StarStarStarStarStar
    Current Employee - Software Test Team Lead in Chicago, IL
    Current Employee - Software Test Team Lead in Chicago, IL

    I have been working at Amdocs full-time (More than 8 years)

    Pros

    Have very good knowledge and experience of Functional and manual QA Test lead.
    Telecom experience

    Cons

    Need H1B sponsor as my Visa is getting completed

    Advice to Management

    I will be very good candidate for your company and project manager will notice same.


  4. "Lead Software Developer"

    StarStarStarStarStar
    Current Employee - Lead Software Developer in Chesterfield, MO
    Current Employee - Lead Software Developer in Chesterfield, MO

    I have been working at Amdocs (Less than a year)

    Pros

    Good work environment
    good onsite opportunities

    Cons

    compensation is much below market rate


  5. "Senior RF Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior RF Engineer in Herndon, VA
    Current Employee - Senior RF Engineer in Herndon, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (Less than a year)

    Pros

    - Great atmosphere to work.
    - Global exposure
    - Innovative

    Cons

    - Strict deadlines
    - HR process transparency
    - No clear cut process for promotions

    Advice to Management

    - Employee benefits and promotion process needs attention


  6. "Amdocs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support Technician in Los Angeles, CA
    Former Employee - Desktop Support Technician in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amdocs full-time (More than 3 years)

    Pros

    They had a decent benefits, heath care, vacation, 401K.

    Cons

    Everyone eventually gets laid off. No raises. No bonuses. No advancement.

    Advice to Management

    Have some loyalty to your good employees. Stop subcontracting every position.


  7. "Group Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Leader in Chesterfield, MO
    Former Employee - Group Leader in Chesterfield, MO
    Recommends
    Positive Outlook

    I worked at Amdocs full-time (More than 10 years)

    Pros

    It's a big company, with good pay and benefits, who supports some of the largest telecom companies in the world with lots of opportunities to go work abroad.

    Cons

    They don't provide much training so if you need to hone your skills, you'll have to do it by your own means.

  8. Helpful (1)

    "Good Company but no personal balanced life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Chesterfield, MO
    Former Employee - Software Engineer in Chesterfield, MO
    Recommends
    Approves of CEO

    I worked at Amdocs (More than a year)

    Pros

    Good work culture,Stability,Free Lunch,Onsite opportunity for short time duration.

    Cons

    Less pay,More Work,More pressure,Lesss opportunity to grow.

    Advice to Management

    Management should be open to feedback. even though if it is coming from mid- level employees.


  9. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    I worked at Amdocs full-time (More than 8 years)

    Pros

    Salary was good, majority of co-workers and Clients were great to work with

    Cons

    60-80 a week should not be the norm

    Advice to Management

    Appreciate your employees without them you would have no business


  10. Helpful (1)

    "Company environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Dallas, TX
    Former Employee - Program Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amdocs full-time (More than 5 years)

    Pros

    Have a number of key clients.

    Cons

    Total lack of professionalism by management and senior management.


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