Auth0 Reviews | Glassdoor

Auth0 Reviews

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Found 33 reviews

4.7
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Rating TrendsRating Trends
88%
Recommend to a Friend
100%
Approve of CEO
Auth0 CEO Eugenio Pace
Eugenio Pace
17 Ratings
  1. Featured Review

    Helpful (5)

    Top Company to Work For

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auth0 full-time for more than 2 years

    Pros

    Auth0 is the best software company to work for in the Seattle Area. The team is an incredibly diverse organization filled with high achievers that get the job done and then some. Perks include but not limited to; getting to work remote whenever you please, great pay, freedom to be an individual, freedom to experiment in your work, company offsite in global locations such as Panama and Cancun, and friends in global...

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    Cons

    With such fast growth sometimes the wrong people get hired at entry level positions with no way to get them up to speed in the fast-paced environment.

    Advice to Management

    Promote internally to not lose the top talent.

    Auth0 Response

    October 25, 2018Global Recruiter

    Thank you for the glowing review! We appreciate the level of detail you added about what makes Auth0 a great place to work. We agree that there can be growing pains with rapid growth. We rolled out our Auth0 Onboarding program in January 2018 and continue to iterate on it after each ...

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  2. Great place to work!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auth0 full-time for more than a year

    Pros

    Auth0 maintains a great culture while fostering a remote friendly environment. People are smart and genuine. Company perks and interesting work at a high growth pace is refreshing.

    Cons

    Growing pains are real. Take the time in onboard new employees so they feel part of the team.

    Advice to Management

    Keep doing great things! Remember to continue to train Sr Leadership, one bad leader can effect the entire company.

  3. Good people bad work life balance

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Auth0 full-time

    Pros

    Good coworkers Interesting tech stack Pretty good pay

    Cons

    "Unlimited" vacation Lots of unpaid on call

  4. Helpful (6)

    Great CEO, but the culture needs work.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - N/A in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Auth0 full-time for more than 2 years

    Pros

    Good pay & benefits Great product Some really inspiring leadership Company offsite

    Cons

    This is speaking on the team I was on, not Auth0 as a whole. Toxicity on the team Reactive and dishonest management Very cliquey/high school like Lack of direction and support

    Advice to Management

    Be aware of how your managers are treating your teams, listen to people and take note when they bring this to light.

  5. Helpful (8)

    Some good, some not so good

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Auth0 full-time for more than 2 years

    Pros

    Eugenio and Mattias are fantastic. Positive, intelligent founders and leaders. Great people to work with who are very smart and overall positive. For a company at its stage, looking ahead wisely to building an appropriate data infrastructure and other infrastructure items needed at a big boy company. A real focus on the culture and values Very supportive of learning and development via conferences or classes....

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    Cons

    The rest of the senior leadership team. A boys club (with exception to the CISO) who will quickly ostracize you the first time something doesn't go right. One member is more interested in making a name for themselves in the tech world on social media rather than trying to grow into a leader. The remote work culture, while amazing on the surface, has a big drawback if you are not in Seattle, BA, or London. You are...

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    Advice to Management

    Diversify the SLT fast. Decide if you want to be a full-time remote company or not. Allow new hires enough runaway and provide enough guidance on the complex world of identity to succeed. Stop having people "disappear" w/o explanation. Figure out a way to teach identity 101 to those who are not in technical roles nor come from a technical background. It is ridiculous that so many outside of eng/PM know as little about...

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  6. Helpful (6)

    Not every position in this awesome company is great.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Rather Not Say 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Auth0 full-time for more than 2 years

    Pros

    The work culture and openness Work from home A lot of smart people who are willing to help you Senior management is very approachable.

    Cons

    No work life balance in certain roles. Growing too fast, and a lot of bad hires. In my role, I felt I was surrounded by a lot of incompetent people that I was making up for. I felt if I could work 24 hours, 7 days a week, it still wouldn't be enough. My days would be booked with calls after calls after calls, with no time for even a bathroom break or lunch or whatever, it was all quite stressful .. and I realize in...

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    Advice to Management

    Don't be afraid to reward good people and loose the fat.

    Auth0 Response

    January 10, 2019

    Thanks for taking the time to outline your experience. I agree with your headline - both the part about Auth0 being an awesome company and your perception that not every position is great. Working in a fast growing startup can be hard - the scope of roles can change quickly, new roles ...

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  7. Helpful (3)

    Great company, some growing pains affecting culture. Mid-management affecting culture.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Auth0 full-time for more than 4 years

    Pros

    Hyper growth Focus on people Great company and team off-sites Amazing CEO

    Cons

    Don't promote from within enough Folks from outside don't have the legacy culture engrained and are forced to flail and make a name for themselves, destroying some of that magic culture Some systems aren't mature enough for the size and age of the company Some of the SLT need to be mentored Some mid-level management hires have affected culture in teams. Witnessed this after nearly three years there. First 2 years...

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    Advice to Management

    Do a better job of promoting from within When not doing this, be sure the new hires (managers) are truly a good fit, perhaps have more direct reports interview the person who's supposed to be leading them If there is a bad "fit" with mid-management, do something about it to lift any "fog" that forms sooner than later Be certain that your systems are scaling to accommodate the hyper growth

    Auth0 Response

    January 10, 2019

    Thanks for your insight. If you were at Auth0 for about 3 years then you were here for some pretty exciting times as well as tough challenges...and you saw some amazing growth...and I bet had some pretty awesome times in Panama, Mexico etc ;) Thanks for the recommendation and overall ...

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  8. Best Place I have worked.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auth0 for more than 4 years

    Pros

    Great people, leadership, technology and values. So happy here. Not easy, but so rewarding.

    Cons

    Not applicable here. No Cons.

    Auth0 Response

    December 5, 2018Global Recruiter

    What a great compliment! Thank you for submitting your feedback after having worked at Auth0 for over three years! Thank you also for being apart of what makes Auth0 such a special and fantastic place to work. -Katie Linn

  9. Helpful (1)

    Very special place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - People Team in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auth0 full-time for more than a year

    Pros

    - Lots of focus on maintaining a great culture as the company scales - Collaborative environment, no "corner offices", closed doors, red tape, or egos - No BAP - for real - All ideas and iterations are welcome - Diversity and equity a growing priority - Communications are truly transparent (board decks, sales numbers, etc. are shared) - Executive team is engaged and approachable - ask me anything (AMA) sessions...

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    Cons

    Growth can be painful, scaling is hard

    Advice to Management

    Focus on building strong mid-managers and developing existing employees Keep investing in cultivating and maintaining the culture Keep listening to employee feedback as we grow and evolve Keep encouraging employees to risk it, speak up, and make a difference

    Auth0 Response

    November 13, 2018Global Recruiter

    Thank you for the outstanding review! We truly appreciate all of the information you provided about why you think Auth0 is such a special place to be (I agree wholeheartedly with everything you mentioned). We also understand that there can be growing pains with rapid growth, that ...

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  10. Helpful (1)

    Best company I’ve ever worked for!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auth0 full-time for more than 4 years

    Pros

    Transparency from senior leadership. Collaborative teams with a huge focus on culture. Great benefits. Opinions are valued and heard.

    Cons

    Nothing to say for cons

    Auth0 Response

    October 25, 2018Global Recruiter

    Thank you for taking the time to review Auth0! We are so glad to have you on the team for more than three years! We really value your feedback and all of your hard work. Also, thank you for being a key part of our success.

Found 33 reviews