Bitly Reviews
Updated Jan 25, 2023
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Found 55 of over 71 reviews
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Top Review Highlights by Sentiment
- "Amazing people, collaborative and accepting culture that embodies corporate responsibility" (in 4 reviews)
- Current Employee, more than 1 year★★★★★
Strong Product, Strong Culture, and Strong Leadership
May 24, 2022 - Digital Marketing ManagerRecommendCEO ApprovalBusiness OutlookPros
- The people: every person I have worked with shows respect, passion, and care for Bitly and for others. - The product: the product team and growth team are constantly experimenting and launching new features, edits, etc. which shows the passion! - The culture: as mentioned above, the culture focuses on respect, growth, and recently accelerating the initiatives in DE&I. There is an strong work/life balance, and mental health benefits with unlimited PTO. The management is respectful of your time, and skills and will help you succeed in your career. - The leadership: the leadership team is transparent, and respectful, and you can tell that each person on the team has a positive outlook for Bitly and the people.
Cons
Can't think of any at the time, honestly.
- Former Employee★★★★★
Toxic and Top Heavy Leadership
Jan 25, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Remote environment Time off for recharge
Cons
Back to back meetings with no time to get work done. Very slow to make decisions. They keep hiring more and more senior executives from large companies without staffing for key junior and mid level roles. Feels like the culture moved from one of accountability and getting things done towards one of just pushing the tactical work to overworked junior people so they can get the spotlight. Back office employees are treated like second class citizens and GTM and Tech are held to a much lower standard and get all the glory. I have never seen a company with so much turnover in HR over the past couple of years and is very concerning. Toxic white male leadership at the top that rule by favoritism vs facts and exclusion vs inclusion no matter what they say they’re doing for diversity. Very fake culture - you have to act like everything is great and that you drank the kool aid or they label you as problematic. They’re not looking to actually improve anything with their culture other than surface things that get them great place to work awards for bragging rights instead of addressing causes for turnover.
Continue readingThank you for taking the time to share your feedback. We continuously strive to make Bitly an amazing place to work and are sorry to hear that was not your experience. Bitly is committed to continuously seeking feedback from employees and welcomes your outreach to our HR department to discuss your concerns so that we can learn how we can improve. Please contact us at glassdoor@bit.ly if you would be open to sharing additional feedback with us directly.
- Current Employee★★★★★
Pros
good company. incentives. work culture.
Cons
not flexible. long hours. distance for me.
- Current Employee, more than 3 years★★★★★
Pros
Smart and talented colleagues, plenty of opportunities to build, create, have autonomy, flexible fridays all-year round, unlimited PTO, now more focus on DEI and mental health. new leadership that actually cares and communicates. we have a company all-hands every other week. After too many years of being complacent, Bitly finally seems to be on a growth track that people are excited about. new leadership is a big reason for that.
Cons
Growing quickly and all the pains that go along with that. Can't hire fast enough but they are trying.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
positive, happy, fun, enjoyable. entertaining
Cons
time consuming, intensive, challenging, long hours
Continue reading - Current Employee, less than 1 year★★★★★
Been around for a while but still on the up and up!
Jan 12, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
great compensation/benefits, making real efforts to keep us united while a lot of us work from home, haven't worked with anyone who i don't like. making genuine attempts to improve DEI.
Cons
none that i can think of
- Current Employee, more than 1 year★★★★★
Thanks for your help
Jan 3, 2022 - Costumer Service in Canada, KSRecommendCEO ApprovalBusiness OutlookPros
Good job they're offering to us thanks
Cons
They're doing well ,and let them continue
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Flexible schedule, proper compensation, good managers/leadership team
Cons
Can't think of any at this time
- Former Employee, more than 3 years★★★★★
Pros
Brand recognition and significant use of freemium accounts enabled easy entry to enterprise customers.
Cons
Organizational stability, strategic leadership, product/market fit
- Former Employee, more than 1 year★★★★★
Terrible culture and leadership. No trust and terrible approach to DE&I.
Oct 26, 2021 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Relatively high salaries to try to keep people from quitting.
Cons
Terrible culture and leadership. Pretty much entire white leadership team who undermined meaningful DE&I efforts. Patronizing and untrustworthy.
Continue readingBitly Response
Thank you for sharing your feedback. It is our highest priority to ensure that Bitly is a safe and inclusive place to work for everyone. The majority of our leadership team is new to Bitly, including our CEO, and we are working very hard to build an environment in which we respect and value each other. To achieve this, we have emphasized inclusion and diversity and we will continue to seek meaningful progress in these areas. Although we have much work to do, over the past year we have formed a DEI Core Committee which is focused on driving key DEI initiatives and goals across the company, launched our second ERG, and are in the process of hiring a VP of DEI who will report directly to our CEO.
Bitly Reviews FAQs
Bitly has an overall rating of 4.0 out of 5, based on over 71 reviews left anonymously by employees. 78% of employees would recommend working at Bitly to a friend and 73% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
78% of Bitly employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bitly 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Bitly to be management, culture, benefits and the cons to be career development, diversity and inclusion, senior leadership.
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