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      Bitly

      Engaged Employer

      Bitly reviews

      3.7

      60% would recommend to a friend

      (88 total reviews)

      Peter Krivkovich

      32% approve of CEO

      32% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Culture & values

      2.8

      Senior management

      2.8

      Career opportunities

      Bitly has an employee rating of 3.7 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bitly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      88 reviews
      4.0
      Jun 10, 2026

      Great place to work, but AI initiatives left a bad taste in my mouth

      Front end developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, solid healthcare through Aetna, and friendly coworkers

      Cons

      Not many, though when I was there the higher-ups made a big push for AI. For a business like Bitly which specializes in short links and QR codes, AI is next to useless for the customer. Chasing trends only kept us from working on actual product improvements.

      avatar
      Bitly Response
      12h
      Thank you for sharing your experience and for the time you spent at Bitly. We're glad to hear you had a positive experience with your coworkers, compensation, and benefits. We also appreciate your candid feedback regarding our AI initiatives. It's fair to question where new technologies fit and whether they're solving real problems. For us, AI has never been about chasing trends for the sake of it. Our focus is, and always has been, helping customers work more efficiently, make better decisions, and get more value from our products. As customer expectations evolve, we continually evaluate new ways to simplify workflows and remove friction, while staying grounded in the core products and experiences that matter most. Not everyone will agree with every product investment, but thoughtful feedback like yours helps shape those conversations. Thank you again for sharing your perspective, and we wish you all the best in your next chapter. – The Bitly People Team
      4.0
      Apr 15, 2026

      Great pay and people, but leadership needs improvement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is great and most people are great

      Cons

      Lack of mobility and leadership issues

      avatar
      Bitly Response
      1mo
      Thank you for taking the time to share your feedback and for being part of Bitly for these past 3 years. We’re glad to hear that you value the people here and feel positively about compensation. We also appreciate your feedback about mobility and leadership. Feedback helps us improve, and if you are open to it, we would love to continue the conversation about what we can do to improve your experience. Thank you again for sharing your perspective. — The Bitly People Team
      4.0
      Jan 8, 2026

      Salary

      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good teammates and a positive environment. Fully remote.

      Cons

      The onboarding process could be improved. Communication from senior management is unclear, and the messaging feels overly corporate without conveying meaningful information.

      avatar
      Bitly Response
      4mo
      Thank you so much for taking the time to share your experience at Bitly. We truly appreciate your thoughtful and honest feedback around internal communication—this is something we’re actively working to improve, and your perspective is helpful. If you're open to continuing the conversation, we’d love the opportunity to learn more. We’re also really glad to hear you enjoyed working with your teammates, felt supported by the environment, and valued our fully remote setup. - The Bitly Team
      Viewing 1 - 3 of 88 Reviews
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      ReviewsBitly reviews

      Glassdoor has 116 Bitly reviews submitted anonymously by Bitly employees. Read employee reviews and ratings on Glassdoor to decide if Bitly is right for you.