CBTS reviews

3.5

55% would recommend to a friend

(314 total reviews)

Kristin Russell

77% approve of CEO

54% positive business outlook

CBTS has an employee rating of 3.5 out of 5 stars, based on 314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CBTS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

314 reviews
1.0
Nov 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote, nice benefits, bonus, 401k

Cons

Used to be amazing to work for. Company has had a decline in the recent years with losing contracts. So the program managers now rule by fear, bullying, and allowing toxic cultures to flourish. Toxic middle managers are protected and not held accountable for their bad behavior, they just pass it on to the employees and blame, threaten, and bully.

4.0
Oct 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Great company, competitive compensation, awesome people to work with in the rank and file.

Cons

They like many large companies are trying to play the virtue signal way to hard. I have absolutely nothing, harsh to say about supporting your own employees their activates, groups, orientations etc., but a services and infrastructure company does not need to virtue signal in their advertisements and public statements. Be an excellent provider of service and infrastructure and treat all people right. Don't need to virtue signal.

1.0
Dec 25, 2020
Recommend
CEO approval
Business Outlook

Pros

The account leaders and HR people for the corporate accounts were genuinely nice and generally interested in my career advancement.

Cons

The problem with CBTS occur with the people managing the account for Synchrony Financial. Synchrony Financial split from General Electric and is the largest consumer credit card company in the United States. If you get a credit card or a charge card from a store like Home Depot or JC Penny or Walmart, chances are that it is a credit card backed by Synchrony Financial. Having worked with Synchrony’s IT department, I would never trust them to get a credit card with them. The managers at Synchrony Financial brag about graduating from the vaunted GE School of Management; in reality, they are a bunch of glorified loan sharks who could not cut it at GE. They bleed the day with pointless and endless conference calls just to have their fragile egos constantly stroked. The management at CBTS is all too happy to do the stroking to accommodate every banal and senseless request from Synchrony. It leads to terrible mission creep and a complete lack of process in deployment and troubleshooting.

Viewing 1 - 3 of 314 Reviews

Glassdoor has 355 CBTS reviews submitted anonymously by CBTS employees. Read employee reviews and ratings on Glassdoor to decide if CBTS is right for you.