Cash Store Reviews | Glassdoor

Cash Store Reviews

Updated November 21, 2017
135 reviews

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2.2
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Trevor Ahlberg
41 Ratings

135 Employee Reviews

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Pros
  • The pay is great, and the customers always make the job interesting (in 16 reviews)

  • Good pay , good bonuses if you can get many customers (in 18 reviews)

Cons
  • You are told to do something by your district manager and then reprimanded for doing said thing by upper management (in 15 reviews)

  • no job security, terrible management, given busy work a lot of the time, high interest rates on loans ( up to 581 (in 8 reviews)

More Pros and Cons

  1. "Very easy job, alot of downtime"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cash Store full-time

    Pros

    Very easy, not stressful, good hours

    Cons

    Collections calls, very high interest loans, to much dead time. Work 6 days a week


  2. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Grand Rapids, MI
    Former Employee - Store Manager in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cash Store full-time (Less than a year)

    Pros

    Bonuses... guaranteed overtime.. holiday pay...

    Cons

    I felt like I was walking on egg shells. Had to work 6 days a week

    Advice to Management

    Don't choose favorites
    Don't write people up a week after the incident t occurs

  3. "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Appleton, WI
    Former Employee - Assistant Manager in Appleton, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cash Store full-time (Less than a year)

    Pros

    Good pay , good bonuses if you can get many customers.

    Cons

    You get let go on a Monday with absolutely no explanation. Call corporate and they tell you "failure to follow company procedures and policies." Oh and it also happened right after we were the busiest store in the state with the best numbers, so even though they pay you a "term show up rate" of 2 hrs pay and "Lieu of notice" rate of 80 hours....you don't get the hard earned bonus. It's for the best anyway that I was let go. It was very difficult for me to take advantage of people in need.


  4. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Austin, TX
    Current Employee - Assistant Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cash Store full-time (Less than a year)

    Pros

    Great Pay
    Meet & Build Customer Relationships

    Cons

    Hours 8:45AM- 7:15PM
    Constant Changes

    Advice to Management

    Remember your employees are the face of your success. Remind us sometime of how special and needed we are.


  5. "Great pay raise policy, long hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Longview, TX
    Former Employee - Store Manager in Longview, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cash Store full-time (More than 3 years)

    Pros

    Employees get pay raises every month and also have the opportunity to earn monthly bonuses.

    Cons

    The hours are long, Saturday's are always mandatory, and the bonuses are very difficult to obtain. Insurance was not the best and it is hard to go to a doctor with the work hours.


  6. "Promotion opportunities and automatic pay raises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cash Store full-time

    Pros

    Automatic pay raises
    Health insurance
    Monthly bonus options

    Cons

    Long hours
    Not great with scheduling around doctors visits
    Bonuses are almost impossible to achieve


  7. Helpful (2)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Beloit, WI
    Current Employee - Store Manager in Beloit, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cash Store full-time (More than 3 years)

    Pros

    The Cash Store provides extensive training to new hires and management follows up regularly to make sure employees are settling in well to the store. There is room for advancement and compensation is highly competitive. There are frequent pay raises.
    The district manager comes to the store frequently to provide additional training in customer service, company policy, and compliance regulations.
    There is a strong support system in place from upper management. When an issue arises that needs an immediate answer the district and regional manager are always able to quickly help.

    Cons

    Employees are scheduled to work every Saturday. Paid time off isn't available until after 1 year. The managers try to accommodate time off requests but it's not a guarantee.

    Insurance isn't great but kicks in quickly.

  8. Helpful (1)

    "Misleading Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Neutral Outlook

    I worked at Cash Store full-time (More than a year)

    Pros

    It's great experience and you learn a lot about issuing loans and collecting on customers.

    Cons

    Before I got promoted, I was built up and told how great I was. After, I was constantly criticized and made to feel stupid. They were so back-and-forth with what they asked me four. I worked that 18 months and had four different managers.


  9. Helpful (1)

    "Micromanaging! Do not work here!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Lufkin, TX
    Former Employee - Store Manager in Lufkin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cash Store full-time (Less than a year)

    Pros

    Good pay
    Frequent raises
    Insurance and benefits

    Cons

    Managers always micromanaging every little aspect of the store.
    Too much back and forth between upper and lower; was told one thing by operations then get scolded by manager for doing it "wrong" so no one can agree how job is supposed to be done
    Make a friend tests! This is not 3rd grade, I don't need a test on how to talk to customers
    Managers show up out of nowhere without and heads up and are "graded" on how well you are doing
    Constant scrutinizing and nit picking at the littlest things
    Always felt like I was walking on eggshells here
    Very high turn over rate will fire you for no reason !
    6 days a week, no reason to be open on saturdays barely anyone comes in

    Advice to Management

    Stop treating your employees like children and learn to speak with your higher ups.


  10. "Crazy rates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cash Store full-time

    Pros

    Play on phone all day, free candy, lots of free time

    Cons

    pay, work 6 days a week, you offer loans to people who can't afford to pay them back three times what they borrow.

    Advice to Management

    Give stores with an assistant manager employees 2 days off a week.


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