Cash Store Reviews | Glassdoor

Cash Store Reviews

Updated January 15, 2019
175 reviews

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2.8
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Trevor Ahlberg
67 Ratings

Employee Reviews

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Pros
  • "Good Pay with sometimes great coworkers" (in 21 reviews)

  • "It’s about great customer service and meeting your numbers" (in 11 reviews)

Cons
  • "Long hours, no job security, upper management micro manages everyone" (in 14 reviews)

  • "Upper management is also constantly changing" (in 17 reviews)

More Pros and Cons

  1. "Great opportunity for growth and advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Irving, TX
    Current Employee - Area Manager in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cash Store full-time (More than a year)

    Pros

    so far everyday has been a new challenge. I’m happy I get to work with a team and collaborate on ideas to improve the growth opportunities for every employee and store.

    Cons

    The OS is not the best when working with contracts and refinances. However I’m looking forward to what plans roll out to improve this aspect.

    Advice to Management

    Revamp some training process and experience to increase retention of store employees.


  2. "Rewarding career with opportunity to grow within the company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Effingham, IL
    Current Employee - Store Manager in Effingham, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cash Store full-time (More than 3 years)

    Pros

    Good pay and great benefits. Great support from management. Opportunity to make a bonus every month.

    Cons

    6 day work week. Can have an extremely fast work pace at times.

  3. "Supportive work environment with room to grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager
    Current Employee - Regional Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cash Store full-time (More than 5 years)

    Pros

    I have been with the Cash Store for 7 years. I have been able to advance my career from Assistant Store Manager to Regional Manager during this time. Through the Chain of Command structure that is in place, I feel very supported day to day. There is also opportunity to make extra cash through performance based bonuses.

    Cons

    You must be open to feedback and professional development. You are responsible for driving the business of your store, district, or region- with an openness towards feedback, you will be successful.

    Advice to Management

    Continue to be supportive and understanding regarding a work/life balance.


  4. "A place to grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager
    Current Employee - District Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cash Store full-time (More than 3 years)

    Pros

    Got amazing guidance from my direct supervisor, Performance based, bonuses, friendly environment, knowledgeable staff, opportunities for growth within

    Cons

    Benefits are high with a dependent

    Advice to Management

    Continue to be hands on to help guide all employees


  5. "Career at the cash store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager
    Current Employee - District Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cash Store full-time (More than a year)

    Pros

    3 years ago I got hired at the Cash Store. Was the best decision I made when it came to a career change. In those 3 years I started as an Assistant Manager, then promoted to Store Manager and now district Manager. So room to grow with in company. Support is great from upper management!

    Cons

    Nothing comes to mind.


  6. "Great company to grow with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Carbondale, IL
    Current Employee - District Manager in Carbondale, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cash Store full-time (More than a year)

    Pros

    The Cash Store is a great company to be apart of!! You have great opportunities to move up in the this business. You have a many resources available to you to make you a successful employee. Not to mention your support from all of your managers. It is like working with family everybody helps everybody. This is by far the best career decision I have made. I have a 3 kids at home and this fits my home/work schedule perfectly!

    Cons

    Nothing that I have experienced

    Advice to Management

    Thanks for all the support!


  7. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cash Store full-time (More than 5 years)

    Pros

    Great pay and good benefits. Simple low-stress job that you don’t have to take home with you. Direct supervisors are helpful and take time to develop you.

    Cons

    Always a 6 day work week

  8. "Regional Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Dallas, TX
    Current Employee - Regional Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cash Store full-time (More than 3 years)

    Pros

    Cottonwood Financial DBA Cash Store has given me more opportunities than all previous employees combined. I began with the company in June 2016 as an Assistant Store Manager. Due to my skills in my position I was quickly promoted to Store Manager, then District Manager, and now I am a Regional Manager after being with the company for 2 years. Leadership within the company is very intentional when training and developing staff. Chain Of Command is strong within the company to ensure Company Values are upheld. There is always a manager available to speak with if assistance or guidance is needed. If you have a good work ethic and want to grow with a company which rewards diligence, then Cash Store is ideal for you.

    Additional Benefits:
    - Good Pay + Bonus Potential
    - Vision, Health, and Dental
    - 401K with matching contributions up to 4% from the company.
    - Paid Vacation
    - Paid PTO
    - Closed on Holidays
    - Business Hours, Closed on Sunday and half day on Saturday morning.
    - Full-time(40hrs) with opportunity for Overtime if you choose so.

    Cons

    This career is not for everyone. Must have a positive attitude and be receptive to feedback and growth. Feedback is given consistently to drive business goals. If you enjoy constructive feedback and providing excellent customer service you will do great here.

    Advice to Management

    Continue the great work. Drive the message of employee appreciation with every level of management. Continue to make changes when needed. Negative employees drive off top performers.


  9. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Tomball, TX
    Current Employee - Assistant Manager in Tomball, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cash Store (More than a year)

    Pros

    Great pay is all nothing else

    Cons

    Micromanage, no life, long hours


  10. "Stay Away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cash Store full-time (More than 3 years)

    Pros

    The pay is about the only good thing this company offers.

    Cons

    There are more cons than pros.

    This includes lack of job security, management is ruthless, and cutthroat. The work life balance is a joke. Salary managers, RM down, are expected to work 45 plus hours but only get paid for 40, unlike management at the Corporate office who leave at 6.

    The software being used is a joke. Employees cannot be proficient when equipment is junk.

    Upper management is unsupportive, display favoritism, and are not consistent with anything except for micromanaging.
    They don't recognize dedicated employees, and God forbid you have an opinion other than what management believes. Most store employees have more experience running a store than management from the corporate office. Read all of the reviews not just the current ones!

    Advice to Management

    You should really look at why there is so much turnover, the work culture you have created is not the best. Stop blaming lower management for that and look into your hiring and training practices, as well as your treatment of employees.