Cash Store Reviews | Glassdoor

Cash Store Reviews

Updated September 6, 2018
156 reviews

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2.0
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Trevor Ahlberg
51 Ratings

156 Employee Reviews

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Pros
  • "pay is great stay an assistant manager moving up is not worth the headache" (in 17 reviews)

  • "Good Pay with sometimes great coworkers" (in 18 reviews)

Cons
  • "no job security, terrible management, given busy work a lot of the time, high interest rates on loans ( up to 581" (in 10 reviews)

  • "You are told to do something by your district manager and then reprimanded for doing said thing by upper management" (in 15 reviews)

More Pros and Cons

  1. Helpful (4)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cash Store full-time (More than 5 years)

    Pros

    The company offers many levels for advancement. The pay is fantastic for a retail position and the hours closer to bankers than typical retail. The position is pretty simple and comparable to banking standards which is why you get paid so competitively. It’s a constantly evolving job so if you like challenges and high rewards this is a great opportunity.

    Cons

    Honestly if you’re looking for a sales job this is more banking. The company has to follow lending laws and compliance and accountability I s important bc you deal with money. It’s an adult career. If you’re looking for part time or high pay with little accountability you won’t do well with the company. Policy changes to adapt to people since they’re your sales goal.

    Advice to Management

    Most of the negative reviews come from terminated employees who were terminated for a reason


  2. "Great pay but high turn over rate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Houston, TX
    Former Employee - Assistant Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cash Store full-time (More than 10 years)

    Pros

    Great full time hours, great pay and easy to learn work load. If you like talking with customers and getting them to be customers who keep coming back then you’ll like having this as a stable source or income. They promote pretty quick as well if you get a lot of customers to fill out good surveys about you. It’s about great customer service and meeting your numbers

    Cons

    People at ALL levels get fired ALOT if they miss too many days or get customer complaints on them

  3. Helpful (1)

    "This company is a great place for someone who doesn’t have children or a life outside of work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Sherman, TX
    Former Employee - Assistant Store Manager in Sherman, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Cash Store full-time (Less than a year)

    Pros

    Coworkers are absolutely wonderful and the
    DM is awesome as well she does a very good job with training and making sure everyone is on cue with their customer service skills! Customers are the absolute greatest as well after you get to know each one of them they are very loyal and I loved to help them to the best of my abilities!

    Cons

    The computer system is old and needs
    updating! They need to have alot more sympathy for someone trying to better themselves rather than just dump them like they was just a real piece of you know what!! But you live and learn right! So just a little word to the wise do not give them any kind of notice if you intend on needing to work to make it in your own life. Because if you find a better job and give them a notice they will immediately let you go!!!! They will not accept a notice!

    Advice to Management

    Stop being so arrogant and conceited, listen to your employees and stop treating them like they are just some warm body not everyone is out to sabotage or divulge information about the company they just want to take care of their families and move on if a better opportunity arises!


  4. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cash Store full-time

    Pros

    Compensation, "store manager" is a nice title to add to your resume but other than that...

    Cons

    Hours, Management. Definitely not a long term career (unless you make it higher than store level)

    Advice to Management

    Concentrate on quality (quality for customers = quality for employees)


  5. "Assistant Store Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cash Store full-time

    Pros

    Good Pay with sometimes great coworkers.

    Cons

    You can be fired at anytime for nothing at all. No job security.


  6. "Give and take"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Cash Store full-time

    Pros

    Good pay (raise in first 6 months, then every year)
    Room to move up

    Cons

    Will fire you after you've been there for several years, just to hire someone new at lower pay


  7. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Fort Worth, TX
    Former Employee - Assistant Store Manager in Fort Worth, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cash Store full-time (More than 3 years)

    Pros

    Pay, you get close with your co workers, independent work

    Cons

    Hours, potential to get robbed

    Advice to Management

    Change hours

  8. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cash Store full-time

    Pros

    You only work 4 hours Saturday and no Sunday’s

    Cons

    I wouldn’t recommend Any one to work here your whole life is based A pond this job


  9. "Assistant store manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cash Store full-time

    Pros

    Decent pay, hoildays, hour lunch

    Cons

    Micro managing, store hours, working saturdays


  10. Helpful (1)

    "I would give a negative rating if possible.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Base pay, and customer service experience.

    Cons

    I worked for the company a little over 5 years. The best advice I can give would for someone looking for employment would be to stay far away as you possibly can! You are micromanaged on a constant bases and are always told things that you do wrong and how you need to improve. It's an extremely unsafe environment with being involved in robberies. You are basically trained to talk customers into refinancing, so they never pay off their loans. The training is all focused on "making friends" and building relationships with customers but in all actuality they are completely focused on training you to keep people in debt.

    Advice to Management

    My advice to management would be to instead of worrying so much about "making friends" and doing audits to actually caring about the employees and empowering them to try to help customera instead of hurting them.


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