Cash Store Reviews | Glassdoor

Cash Store Reviews

Updated August 15, 2017
126 reviews

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2.3
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Trevor Ahlberg
39 Ratings

126 Employee Reviews

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Pros
  • The pay is good that's about it (in 15 reviews)

  • The pay is great, and the customers always make the job interesting (in 14 reviews)

Cons
  • You are told to do something by your district manager and then reprimanded for doing said thing by upper management (in 15 reviews)

  • Just horrible training done by the district manager (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Beloit, WI
    Current Employee - Store Manager in Beloit, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cash Store full-time (More than 3 years)

    Pros

    The Cash Store provides extensive training to new hires and management follows up regularly to make sure employees are settling in well to the store. There is room for advancement and compensation is highly competitive. There are frequent pay raises.
    The district manager comes to the store frequently to provide additional training in customer service, company policy, and compliance regulations.
    There is a strong support system in place from upper management. When an issue arises that needs an immediate answer the district and regional manager are always able to quickly help.

    Cons

    Employees are scheduled to work every Saturday. Paid time off isn't available until after 1 year. The managers try to accommodate time off requests but it's not a guarantee.

    Insurance isn't great but kicks in quickly.


  2. "Misleading Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Neutral Outlook

    I worked at Cash Store full-time (More than a year)

    Pros

    It's great experience and you learn a lot about issuing loans and collecting on customers.

    Cons

    Before I got promoted, I was built up and told how great I was. After, I was constantly criticized and made to feel stupid. They were so back-and-forth with what they asked me four. I worked that 18 months and had four different managers.

  3. "Review"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cash Store full-time

    Pros

    Great Pay for the most part

    Cons

    High turn over rate, security sucks, your safety is NOT guaranteed, insurance is horrible and if COC (chain of command) doesn't like you for personal reasons they will fire you in a heart beat. Can't talk to HR about anything they also refer you back to COC.

    Advice to Management

    Need to rate people off of performance not personal reasons


  4. "Bad Organizational Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - ASM- Assistant Store Manager
    Current Employee - ASM- Assistant Store Manager
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Cash Store full-time (More than a year)

    Pros

    Good pay, you get all of your hours, vacation/health benefits/401k after a year. Easy work.

    Cons

    They don't seem to care much about their employee's. Sure the benefits are better than you'd get elsewhere but there's no open communication. You worry if you speak up there's a chance you'll get fired. They micromanage. It's not an enjoyable work environment. They expect you to put the company before everything.

    Advice to Management

    Care more about your employee's and they'll care more about their jobs and your company.


  5. "Great Place To Get Fired Easily...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Eastland, TX
    Former Employee - Store Manager in Eastland, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cash Store full-time (Less than a year)

    Pros

    None. This place is absolutely ridiculous and they expect you to meet unrealistic goals that never benefits you, just the company itself... STAY AWAY!

    Cons

    Atmosphere. Management. Low Paygrade. Stupid Job Titles like "Store Manager" when there's only two people in the whole store. These people are just complete crooks.

    Advice to Management

    Please get your act together and understand that people are not just numbers but human beings!! Your training is absolute bogus and repetitive with no payoff in the end!


  6. "Good place to work for less than a year."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager
    Former Employee - District Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cash Store (More than a year)

    Pros

    Good pay and pay raises are frequent in the first year. Sunday's off

    Cons

    You are told to do something by your district manager and then reprimanded for doing said thing by upper management. They play favorites and your neck is always on the line. They will fire you the day after telling you that you are a great employee. Stores have been robbed at gun point and not very safe. Drama and talking bad about employees is constant.

    Advice to Management

    Recognize a good employee and take the time to train them and show them how to correct their mistakes instead of just firing them. Maybe your turnover wont be so high.


  7. "good place to work for short time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Cash Store full-time (More than a year)

    Pros

    good starting pay, fast pay increases, good people to work with, decent amount of training , Sundays always off, opportunities for quick advancement if you work hard.

    Cons

    They let people go seemingly at random and without a clear reason goes up to the district managers even, not a job people last at very long, safety of the job is questionable there's always the threat of robbery happened quite often at the stores around the area.

    Advice to Management

    give your employees more advice about how they want you to do things let them know how they can improve instead of just getting rid of them.

  8. "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Cash Store full-time

    Pros

    The raises and bonuses if reached them

    Cons

    High turnover rate. Management is not the best


  9. "they will fire you for no reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Gladewater, TX
    Former Employee - Assistant Manager in Gladewater, TX
    Doesn't Recommend

    I worked at Cash Store full-time (More than a year)

    Pros

    starting pay is good with regular raises

    Cons

    you will go to work one day and get fired for no reason out of the blue.

    Advice to Management

    quit firing good employees who do what they are told by managers and never miss a day, Its ridiculous


  10. "Terrible hours, terrible pay, and an immoral business."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Lansing, MI
    Former Employee - Assistant Store Manager in Lansing, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cash Store full-time (Less than a year)

    Pros

    Extensive customer service experience while learning how to up-sell. Learn how to handle large amounts of cash and complete bank drops.

    Cons

    Frequently robbed at gun point. Management is horrible and very picky how things are done. Job entails taking advantage of people who're in a financial crisis.

    Advice to Management

    Stop taking advantage of people and become a respectable business


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