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Cash Store Reviews

Updated February 20, 2018
140 reviews

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2.3
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Trevor Ahlberg
43 Ratings

140 Employee Reviews

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Pros
  • The pay is great, and the customers always make the job interesting (in 17 reviews)

  • Good pay , good bonuses if you can get many customers (in 18 reviews)

Cons
  • You are told to do something by your district manager and then reprimanded for doing said thing by upper management (in 15 reviews)

  • no job security, terrible management, given busy work a lot of the time, high interest rates on loans ( up to 581 (in 8 reviews)

More Pros and Cons

  1. "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Fort Worth, TX
    Current Employee - Assistant Store Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cash Store full-time (Less than a year)

    Pros

    Working here at Cash Store is great! This job has opened and will open so many doors for me in the future. But for now, this job I want to be at for at least a few years. This company has treated me better than any company I've been with. I'm happy to be working with Cash Store and looking forwards to many more years here.

    Cons

    The systems tend to crash a lot and it doesn't let us finish loans for customers who really need them. They need new systems and software.

    Advice to Management

    When training new employees, I would like to see more hands on training. Instead of telling them what to do, have them repeat the same thing over and over and ask why we are doing these things so they can get it right in the future.


  2. "Survival Of The Fittest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Houston, TX
    Current Employee - Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cash Store full-time (More than a year)

    Pros

    This might not be a place you want to retire from, but the experience, knowledge and skill sets you will learn from working here will take you places in the future, TRUST ME! The diversity of clientele and the relationships you build with them will determine how your time spent at work will play out! The majority of these consumers are stuck with you for 6 months, AT BEST. Learning their names and building that bond will payoff in more ways than one. Do your job and get good at your job!! Going above and beyond for your store and customers will hardly go unnoticed. Yeah the reviews from past employees aren’t the best but it’s all about WORK ETHIC! If you’re a lousy/lazy worker that isn’t trying to learn and is just there to collect a check, you will get EATEN ALIVE! You work with 2-3 employees almost everyday for about 40+ hours a week! You will learn everything about your co workers, STRONG & WEAK POINTS! But it will all boil down too WHOS THE STRONGEST & WHOS THE WEAKEST when upper management comes around. Which is about 1-3 times a month. Learn the material, find a way to make it work to your advantage, become the drive of daily business and you will see that you are over paid for the job you do!

    Best advice I give someone starting fresh with the company.
    “If you feel a certain type of way whether it’s confusion about the job operational/ computer system, ASK!”
    “DONT GET SUCKED IN TO THE GOSSIP GOING AROUND”
    “If you did something wrong, don’t point the finger, take full responsibility”
    “Let management know you’re willing to move up in the company within the work you do, TRUST ME THEY WILL KNOW”

    And last but not least, probably the most important tip I can give you: ** FORGET WHERE YOUR CUSTOMER SERVICE LEVEL IS! IF YOU SAY ITS AT 100% YOU NEED TO BRING IT UP TO 581.72%! If you say you will always keep it 300, you will be expected to keep it 313!!*

    Cons

    -Frequent changes among policy/staff
    -Hours are very long 8hrs+ day
    -Job Security/ Safety
    -Upset customers whether it’s on the phone or in store
    -Finding ways to keep customer accounts active without setting them up to fail in the future
    -Crunching daily task in between transactions

    Advice to Management

    -Take time to focus on employees on a 1-on-1 basis! Establish weak/strong points
    -Remind employees of the good, before you bring out the bad
    -REMEMBER WHERE YOU ONCE STARTED

  3. "It was a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Canton, TX
    Former Employee - Store Manager in Canton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cash Store full-time (More than 3 years)

    Pros

    Great pay, always advancement, bosses are great, office job, a lot of down time as well as 14 hours of overtime

    Cons

    Worked 6 days a week, only person at the store most of the time, no room for emergency time off.

    Advice to Management

    Needs to understand people do have a life outside
    Of work.


  4. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cash Store full-time (More than a year)

    Pros

    The income is pretty good. A raise every 3 months the first year then every 6 months after.

    Cons

    The hours and robberies. You are there everyday until 7 no matter what. It would be nice to be able to get off at 5 sometimes.


  5. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Austin, TX
    Current Employee - Manager in Austin, TX
    Doesn't Recommend
    No opinion of CEO

    I have been working at Cash Store full-time (Less than a year)

    Pros

    Good job if management likes you

    Cons

    You get harrassed daily if management does not like you and if so, they literally stand behind you regularly til they can find reasons to fire you . Take the job if you're desperate, but seek other employment immediately

    Advice to Management

    What's the point?


  6. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cash Store full-time

    Pros

    Good money, decent hours

    Cons

    Horrible company to work for


  7. "Very easy job, alot of downtime"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cash Store full-time

    Pros

    Very easy, not stressful, good hours

    Cons

    Collections calls, very high interest loans, to much dead time. Work 6 days a week

  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Grand Rapids, MI
    Former Employee - Store Manager in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cash Store full-time (Less than a year)

    Pros

    Bonuses... guaranteed overtime.. holiday pay...

    Cons

    I felt like I was walking on egg shells. Had to work 6 days a week

    Advice to Management

    Don't choose favorites
    Don't write people up a week after the incident t occurs


  9. "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Appleton, WI
    Former Employee - Assistant Manager in Appleton, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cash Store full-time (Less than a year)

    Pros

    Good pay , good bonuses if you can get many customers.

    Cons

    You get let go on a Monday with absolutely no explanation. Call corporate and they tell you "failure to follow company procedures and policies." Oh and it also happened right after we were the busiest store in the state with the best numbers, so even though they pay you a "term show up rate" of 2 hrs pay and "Lieu of notice" rate of 80 hours....you don't get the hard earned bonus. It's for the best anyway that I was let go. It was very difficult for me to take advantage of people in need.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cash Store full-time

    Pros

    Sucks. Never appl with this company

    Cons

    No cons. Can be easily fired

    Advice to Management

    This is a dead end career


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