Castleton Technology Reviews | Glassdoor

Castleton Technology Reviews

Updated Oct 13, 2019

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3.9
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
88%
Approve of CEO
Castleton Technology CEO Dean Dickinson (no image)
Dean Dickinson
30 Ratings
Pros
  • "I have been working at Castleton Technology Full time(More than 6 Months)(in 9 reviews)

  • "Work life balance maintained nicely in this company(in 8 reviews)

Cons
  • "Staff turn over is incredible, new and existing staff leave every week(in 4 reviews)

  • "Very few staff remain from the original companies, Knowledge and expertise just continues to walk out the door and no one seems to be really bothered(in 3 reviews)

More Pros and Cons
  1. Helpful (1)

    "Hit & Miss!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in Sutton Coldfield, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Castleton Technology full-time for more than a year

    Pros

    If you work hard and deliver, you'll be left alone to get on with your work.

    Cons

    Blame culture. Everyone is so busy pointing the finger, they forget to actually fix the problem(s) for the customer. Management pull rank and reassign resources, leaving ground level staff to pick up the pieces when a project cannot be delivered/promises cannot be kept.

    Advice to Management

    Senior Management talk a good talk but unfortunately, that's about as solid as it gets. Actions don't live up to words, staff have heard it all before, seen it all before, nothing ever changes.

    Castleton Technology2019-10-13
  2. Helpful (4)

    "Delusional Grandeur"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Firefighter 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Castleton Technology full-time for more than 10 years

    Pros

    A good team who all ended up leaving

    Cons

    The CEO has literally decimated the company. Arrogant to the core and doesn’t care about customers at all. It was all about how can we screw them. Stealing a living. In his defence the backers bought too much too quickly and can’t integrate the solutions. Senior management really do have delusional visions of grandeur.

    Advice to Management

    Pull your head out the sand. You only have to look at the turnover of staff to know something’s amiss.

    Castleton Technology2019-08-24
  3. "Good place to work and learn."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Castleton Technology full-time for more than 3 years

    Pros

    Great company and opportunity for those who are willing to work hard and learn. Generally rewards well and culture is reasonable within Australia team. Higher management is reasonable and approachable.

    Cons

    Too much upward management that is too many managers. Lack of PM framework.

    Advice to Management

    Review the structure. Move office to more reasonable location. Provide level playing field to all members of team regardless of business units.

    Castleton Technology2019-07-17
  4. Helpful (1)

    "Take a break - Look after what you have - Be more firm with shareholders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in Sutton Coldfield, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Castleton Technology full-time for less than a year

    Pros

    The company has some great employees and some really nice people and can be a pleasure to work. The products are built on great ideas and can really work and help customers. Perkbox gives you some perks (other than pension this is the only perk)

    Cons

    A company made up of several companies needs time to sit down and make these companies/products ONE. Castleton is still very much all of the separate companies it has bought, management need to provide time to cross train across the products to allow all of the employees the time to have knowledge of all products and its customer base. Cross training has been mentioned, gets booked in and then quickly gets... indefinitely postponed to allow room for billable work. The company really does not feel like one happy family, in the office, at lunch, at staff do's there are very clear separations in staff. Employees in many teams often feel like theyre not important/not cared about, obviously leading to low morale and ending in high staff turnover. Pay is low

    Show More

    Advice to Management

    Focus on what you have - that being talented employees and long standing customers Take time to train everyone even if it is just a sales demo of the products to groups of employees at a time. Profit is great, its how a company grows and moves forward, but it doesnt need to all happen right now, growth takes time. Focus on building a trusted and talents reputation for the company to allow current and new... customers to hope to have our software and give potential employees that drive to hope to work for the company

    Show More
    Castleton Technology2019-07-23
  5. Helpful (1)

    "Great improvements to Professional Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sutton Coldfield, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castleton Technology full-time for less than a year

    Pros

    So far this has been an interesting and fun place to work, with some excellent people both new and old. I have felt supported by management and SMT. There is continuing changes taking place with the intention to improve the experience for both staff and customers.

    Cons

    Not so much cons of working here, however staff need to allow the changes to bed in and buy into change overall as being a positive process.

    Advice to Management

    Continue to listen to staff and help to support those staff members driving the change.

    Castleton Technology2019-05-01
  6. Helpful (4)

    "Good Place to Work.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castleton Technology full-time

    Pros

    I have been working at Castleton Technology Full time(More than 6 Months) - Good and Supporting Management - Great company to work and grow - Good learning experience - Positive work culture

    Cons

    Nothing much to be mentioned as cons

    Castleton Technology2019-04-04
  7. Helpful (3)

    "Happy and Comfortable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vadodara
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castleton Technology full-time

    Pros

    Working in Castleton remote Infrastructure Support team and operating from India. I see that company enforce standards and best practices in the service delivery process. CEO’s vision leads the company into a new high level. So, I am enthusiastic and positive on company's future and growth. Service delivery model is excellent. I am very happy with support and understanding from management. Castleton is very... employee friendly and very good working environment.

    Show More

    Cons

    Needs improvement in process oriented work execution and Documentation

    Castleton Technology2019-04-04
  8. Helpful (3)

    "Have you ever worked for a worse company?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Castleton Technology full-time for more than 5 years

    Pros

    Heed this warning... None. Seriously, Worst Company Ever. I would rather be Universal Credit than work here. It's all about profit, profit and more profit.

    Cons

    Career Opportunities zero , Loss of control of projects due to micro management of teams resulting in unrealistic deadlines and no staff morale.

    Advice to Management

    Invest in your employees.

    Castleton Technology2019-05-15
  9. Helpful (3)

    "Never enjoyed working so much before..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castleton Technology full-time

    Pros

    Adopting newer technologies and hence work is always challenging and exciting. Great support right from the CEO, who is very thoughtful and leads from the front. Wonderful team members - always helpful Environment where employees are encouraged to speak their mind and hence innovate and take initiatives.

    Cons

    Internal communication can improve.

    Advice to Management

    Continue to provide the same environment where employees are treated like extended family and feel at home.

    Castleton Technology2019-04-04
  10. Helpful (2)

    "A Company heading in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castleton Technology full-time for more than a year

    Pros

    - Exciting place to work. Always great projects and challenges to take part in. - Colleagues are on the whole really good people, Approachable nature across the business, meaning people are willing to give you their time if you ask.

    Cons

    Not much scope to move upwards

    Advice to Management

    Continue reviewing processes to improve efficiency and outcome. Continue in keeping staff happy and rewarded, and they will keep giving their best.

    Castleton Technology2019-04-05
Found 65 reviews