Check 'n Go Reviews | Glassdoor

Check 'n Go Reviews

Updated March 14, 2019
375 reviews

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3.5
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Doug Clark
15 Ratings

Employee Reviews

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Pros
  • "Check-N-Go takes care of employess offering a great benefit package and work/life balance" (in 17 reviews)

  • "Hours are great for work home life" (in 16 reviews)

Cons
  • "High turnover rate within company" (in 14 reviews)

  • "Really different upper management,Poor communication and training program is terrible" (in 22 reviews)

More Pros and Cons

  1. "Great Company, Great Leadership and Work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Huntsville, AL
    Current Employee - Branch Manager in Huntsville, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Check 'n Go full-time (More than a year)

    Pros

    Work/Life balance, pay, people, Leadership from DDO and up, all want the best for you and your store. They offer all the help you can take/want or need. They way this company as a whole pushes you to be the best is fantastic. Work hard but get compensated for that. They allow for you to be involved in the community.

    Cons

    Insurance prices, not the worse I've seen but wish they were a little lower priced.

    Advice to Management

    Keep doing what you're doing!


  2. "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Check 'n Go full-time (More than 3 years)

    Pros

    It's a job and since the turn over rate is so high you can advance to store manager easily, but that's where the advancement stops and you won't get paid much as a store manager, usually like a couple dollars more than minimum wage. Hours are okay, easy policies to follow, time consuming training but it's easy training, and most customers are friendly.

    Cons

    Unrealistic goals, favoritism by some management, working alone mostly, being talked to like your stupid by management (this is everyone at the store level, we all are sent emails by upper management that talk to us like we are stupid or not doing our jobs because we are not getting someone to take a loan out at 99% APR every day/ the expectation is one loan a day minimum), they do not advertise on tv they send junk mail to peoples' address as a way to get business,but they will blame you for people not coming into your location, there are hardly any opportunities to advance, store employees do not feel appreciated, upper management will make you feel like nothing you ever do is good enough, raises are based on meeting unrealistic goals, and the pay is low for how much stress you are put under.

    Advice to Management

    Please understand that store employees are the heart of your business. It felt like the company doesn't value their employees or feel they should be paid properly. Making people work single staffed almost every day during the week is depressing and makes for a unhappy work environment. Complaining about how much money is spent on payroll makes it seem like you don't care about the people who work for you. Please do not base the 30 cent pay raises on meeting goals, especially when the goals are based on fraudulent activities of previous employees of years before. It is not okay to make employees force customers into loans that they do not want. Pushing your employees to meet these goals is only going to cause people to do shady activities to get people qualified for loans. Please train the upper management on how to interact with store employees and not to show favoritism. Please hire more people and allow stores to have more hours so they typically aren't under staffed. The whole time I worked for this company there was always an issue with being under staffed and this is probably due to only having 1 full time employee and 1 part time employee at like 95% of your locations. I know this advice will not change anything, but I know so many people still employed there and they are all unhappy with staffing. Also the sales training should not have so many religious quotes; not every employee is a Christian and it just excludes them. Please stop making store employees feel like it's their fault people are not going into their store locations.

  3. "Customer service sucked"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Check 'n Go full-time (Less than a year)

    Pros

    Full time Hours were guaranteed usually.

    Cons

    Bad management, no communication, or proper training


  4. "Love my career of choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Raymondville, TX
    Current Employee - Store Manager in Raymondville, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Check 'n Go full-time (More than 10 years)

    Pros

    I love being able to help people with their financial needs and building great relationships with my customers.

    Cons

    CSR’s are only part time. So the turnover can be high due to the needs of every individual.

    Advice to Management

    Keep your promises.


  5. "Love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Wichita Falls, TX
    Current Employee - Store Manager in Wichita Falls, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Check 'n Go full-time (More than a year)

    Pros

    Love the people I work with and love being able to build relationships wtih people in my community.

    Cons

    Do not really have any cons


  6. Helpful (2)

    "Love my Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Saginaw, MI
    Current Employee - Customer Service Representative in Saginaw, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Check 'n Go full-time (Less than a year)

    Pros

    Everyone I come into contact within the company has been very helpful and awesome to work with. They all want you to succeed and become the best at your job and will do anything to ensure that this happens. Also, the customers are great.

    Cons

    I really can't come up with any downsides to this job. The hours are great and like I said, everybody is great to work with.


  7. "If You're okay with being stuck"

    StarStarStarStarStar
    Current Employee - Store Manager -
    Current Employee - Store Manager -

    Pros

    At least you have a job.

    Cons

    No advancement. "Sales training" they force on you is not relevant to what they do.

    Advice to Management

    Use training from similar small retail stores and not a giant mortgage broker. It's about people, not metrics.

  8. "No Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Azle, TX
    Current Employee - Customer Service Representative in Azle, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Check 'n Go part-time (Less than a year)

    Pros

    Helping others find solutions to their needs

    Cons

    To much traveling just to get hours

    Advice to Management

    Hire more


  9. "Not what was expecting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Detroit, MI
    Current Employee - Store Manager in Detroit, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Check 'n Go full-time (Less than a year)

    Pros

    Good benefit package and time off.

    Cons

    Thrown into a position and trained by other employees

    Advice to Management

    Work closer with you training to help new hire succeed in the management position. Do not let your managers depend on the other employees to learn about the office that they are assigned too.


  10. Helpful (1)

    "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Check 'n Go full-time (More than 3 years)

    Pros

    Great benefits
    Great hours
    Customers are awesome

    Cons

    High turn over rate
    High stress environment
    A lot to learn