Check 'n Go Reviews | Glassdoor

Check 'n Go Reviews

Updated December 8, 2017
324 reviews

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3.6
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David Davis
50 Ratings

324 Employee Reviews

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Pros
Cons
  • High turnover rate within company (in 13 reviews)

  • Upper management does not care about you as a person they only care if you're making them money (in 20 reviews)

More Pros and Cons

  1. "OVERALL GREAT COMPANY TO WORK FOR!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Check 'n Go full-time (More than a year)

    Pros

    *Convenient working hours
    *team environment
    *outstanding training

    Cons

    *LOTS of paperwork
    *Sometimes have to work alone


  2. "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Galveston, TX
    Current Employee - Store Manager in Galveston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Check 'n Go full-time (More than 8 years)

    Pros

    health benefits, company work hours , all major pay days off, vacation time, and the direction the company is going to provided exceptional customer service

    Cons

    only con , pay rate could be a little greater

    Advice to Management

    continue to invest and engage with your employees, keep those who are as dedicated, ambitious , and wand to win just as you . one of my saying is , if you fo alone you go faster , but if you go together you go further,.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Check 'n Go full-time (More than 5 years)

    Pros

    Great bosses. Great benefits. Great hours.

    Cons

    Need more employees in store at a time

    Advice to Management

    Allow more time to cover check cashing and Western Union


  4. "Grow with this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Check 'n Go full-time (More than 3 years)

    Pros

    Vacation time-there are many days each year!
    Corporate shares all positive and negative aspects of retail operations.
    CLOSED ON SUNDAYS!

    Cons

    Turn around on customer sales reps.
    Not enough man hours.
    We have the potential to bonus, however sometimes it feels like impossible.


  5. "Great Teamwork with Check 'n Go!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Denton, TX
    Current Employee - Retail Store Manager in Denton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Check 'n Go full-time (More than a year)

    Pros

    Flexibitly with schedules, great pay, benefits, PTO, communication and transparency down the ladder, teamwork between stores

    Cons

    Staff levels are always changing and it can be hard on stores to make sure all are covered and open, only closed 1 day during holidays

    Advice to Management

    Allow CSR's to work more hours in their own stores.


  6. "Love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook

    I have been working at Check 'n Go full-time (More than a year)

    Pros

    Stress free, awesome co-workers and management

    Cons

    Nothing, honestly the best job I've had.


  7. "GREAT COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Hardeeville, SC
    Current Employee - Manager in Hardeeville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Check 'n Go full-time (More than a year)

    Pros

    Great company to work for...Give you plenty of days off to be with your family

    Cons

    none...FABULOUS PLACE TO BE EMPLOYED

  8. Helpful (1)

    "Going from Good to Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DDO in Dallas, TX
    Current Employee - DDO in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Check 'n Go full-time (More than 3 years)

    Pros

    Transparent Company - you get to see the good and the bad and what we are doing to transition.

    Excellent Leadership with highly skilled executives that are driving change in the company.

    Transitioning from a service model to a sales model to ensure customers receive the right product for the right terms. (Service should be a given and it is with Check N Go!)

    Cons

    Rapid roll-outs that have not been fully vetted that cause disruption in the field.

    Advice to Management

    Ensure all pieces to the puzzle are on the same page before rolling or launching key initiatives - give more training before the launch and do not rely on QRG only.


  9. Helpful (1)

    "My opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FT Customer Service Representative in Harlingen, TX
    Current Employee - FT Customer Service Representative in Harlingen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Check 'n Go full-time (More than 3 years)

    Pros

    Easy to learn systems that we're able to incorporate the new info whenever there is a system update or changes in script. It's very convenient to have the option to call a sister store and have that door open to ask questions and get feedback from our many knowlegeable managers. I enjoy the many travel opportunities I have recieved that have allowed me to observe how other stores operate and handle customer transactions, questions and complaints. This allows me to bring back what I learned to my home store and improve my own customer service. I started as a PT employee and was awarded the FT position after working for so many stores in my district which was a very welcome surprise.

    Cons

    The only downside I can really say about checkngo is that the hours available to PT and FT csr's is not enough to have financial stability and security. I realize that this has to do with customer volume and any particular stores needs; However, if the managers are allotted 40 hours a week, even on the slowest of days, why can't the csr's get a slight boost in our minimum hours. Some of us only work 10-14 hours a week if we're lucky. This is also a hinderance when there is mandatory training that needs to be done and we don't have enough time to complete it and we're made to feel like we are not adequately managing our time. Bonuses should also be reconstructed to be more accessible.

    Advice to Management

    If there is training to be done there should be a rise in hours to allow both Managers and CSRs ample time to complete them.


  10. "Happy to be here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Harlingen, TX
    Current Employee - Anonymous Employee in Harlingen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Check 'n Go full-time

    Pros

    Awesome benefits. Love the Vacation time we're provided. Been with the company for about 5 years and really look forward to many more years to provide awesome service and increase our value in our community

    Cons

    not really liking how the bonus's are set up.

    Advice to Management

    thanks for always pushing us to thrive and push our services with neighboring businesses to grow our family. Keep it up


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