Check 'n Go Reviews | Glassdoor

Check 'n Go Reviews

Updated April 11, 2017
241 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Jared A. Davis
80 Ratings

241 Employee Reviews

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Pros
  • Hours are great, co-workers are easy to get along with and very helpful (in 9 reviews)

  • I love how I am able to help customers in need and be a part of their solution (in 6 reviews)

Cons
  • Staffing, unrealistic sales goals, too many tasks to accomplish for one or two people, high turnover rate (in 10 reviews)

  • Upper management does not care about you as a person they only care if you're making them money (in 19 reviews)

More Pros and Cons

  1. "Do same job as store manager without the title or pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Huntsville, AL
    Current Employee - Customer Service Representative in Huntsville, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Daytime job. Sundays off not much else to add. It's just a job. Clean office. Can't think of any other pros this appp

    Cons

    No control of who receives loan but full responsibility for who pays. This is so skewed it contributes to high turn over which seems to b part of their business plan

    Advice to Management

    High turnover rate due to loss of respect for the individual. Constant beat downs from DDO with little or no motivation to succeed

    Check 'n Go Response

    Apr 20, 2017 – Division Vice President

    In addition to the pros you mentioned, we believe the benefits and compensation we offer are competitive in the communities where we do business. We’re confident that our business plan includes ... More


  2. Helpful (1)

    "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Detroit, MI
    Current Employee - Branch Manager in Detroit, MI
    Doesn't Recommend
    Negative Outlook

    I have been working at Check 'n Go full-time (More than a year)

    Pros

    Meet a lot of great people. Gain a lot of experience managing money. Develop a great business accumen mindset. Schedule is pretty good

    Cons

    Company does not care about employees. Company threatens employement if you miss any goals in a given month. Not enough hours for csr, you basically work most of the time by yourself. Pay is not where it should be.

    Check 'n Go Response

    Apr 6, 2017 – Division Vice President

    We agree that the chance to work with great people – co-workers and customers alike – is one of the advantages of pursuing a career with Check `n Go. And as you’ve pointed out, our store managers ... More


  3. "Under paid and over worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Grand Rapids, MI
    Current Employee - Store Manager in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Check 'n Go full-time (More than 3 years)

    Pros

    Paid time off, paid holidays

    Cons

    Too much work for one person. They are never staffed enough, salaries and well below the national average

    Advice to Management

    Find new employment

    Check 'n Go Response

    Apr 20, 2017 – Division Vice President

    Along with paid time off and holidays, we offer many benefits designed to attract and keep good people. These include medical, dental and vision coverage – along with a 401k plan, life insurance ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Awful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Director of Operations in Fort Worth, TX
    Former Employee - District Director of Operations in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Check 'n Go full-time (More than 3 years)

    Pros

    Made lasting relationships with my peer District Director of Operations. Annual meeting was energizing and fun, great attention to detail.

    Cons

    Horrible leadership. Worst employment experience. Labor model is not designed for success. DDO's working in stores due to insufficient labor allocation.

    Advice to Management

    Start over.

    Check 'n Go Response

    Apr 24, 2017 – Division Vice President

    Although we’re disappointed with your review overall, we’re pleased with your assessment of the Annual Meeting and the relationships you formed while at Check `n Go. We don’t agree with all of your ... More


  6. Helpful (1)

    "Don't care about employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Bakersfield, CA
    Current Employee - Anonymous Employee in Bakersfield, CA
    Doesn't Recommend

    I have been working at Check 'n Go full-time (More than 5 years)

    Pros

    Experience. Ok "first"starter job.

    Cons

    No matter how well you do, it's never good enough

    Check 'n Go Response

    Feb 24, 2017 – Division Vice President

    Your contributions are truly appreciated – and it’s disappointing to see that you feel they’re taken for granted. Ideally, we want our associates to benefit both from the experience they gain and the ... More


  7. Helpful (2)

    "Company has a High turnover rate for a reason"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Fresno, CA
    Former Employee - Store Manager in Fresno, CA
    No opinion of CEO

    I worked at Check 'n Go full-time (Less than a year)

    Pros

    the work schedule wasn't bad. you don't get off extremely late. you get sundays off. you will learn to do a lot of stuff/multi task. even with the low pay that I was getting (16.00 hr as a store manager), you can take the skills and your title and make your resume look good when looking for other jobs. having store manager on your resume will do you good in future jobs!

    Cons

    the highest turnover rate ive ever experienced in any company, you will work an entire store by YOURSELF! if your full time and want a day off good luck! with the high turnover rate and lack of employees, you will have to find someone to cover your shift (not easy to do). extremely stressful job esp if you work alone. the pay isn't worth all the things you will be doing BUT you can use this job as a stepping stone to get store manager experience under your belt and move on elsewhere like I did. management not supportive. if you have a question they will brush you off and will have you call another store for the answer. yet they always say "call me if you need anything". LOL! don't buy it.

    Advice to Management

    appreciate those who work for you day in and day out and really try to make the best with what they have! Training needs to be addressed and needs to be longer. management has GOT to be more approachable to its employees. were looking to you for leadership and guidance! if your busy that's fine, but brushing us off or having us call other stores will only damage the relationship. it doesn't help.

    Check 'n Go Response

    Feb 24, 2017 – Division Vice President

    Thank you for commenting. We’re committed to providing our store associates with competitive pay and a good work-life balance, along with opportunities to succeed and grow in an environment that’s ... More


  8. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Yucca Valley, CA
    Current Employee - Store Manager in Yucca Valley, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Check 'n Go full-time

    Pros

    Set hours, most holidays paid

    Cons

    No flexibility for full time, not enough hours

    Check 'n Go Response

    Feb 24, 2017 – Division Vice President

    With the goal of attracting and keeping great employees, we strive to maintain competitive compensation and benefits (including paid time off). Appropriate staffing of our stores is another issue ... More


  9. "Worst company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Flint, MI
    Former Employee - Customer Service Representative in Flint, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Check 'n Go part-time (More than a year)

    Pros

    Decent hours and days, builds customer relationships, flexible schedule, clerical experience, manager worked around school and internship schedule, slow at times.

    Cons

    Very unorganized and inconsistent, LOW pay, constantly watched on DVR, no trust in employees, csr's do the same exact work as store managers, low raises, cheats out of bonuses, constantly micromanaged by DDO, very high turnover rate, minimum hours per store, dress code, demanding goals, required to do human directional which includes holding a sign on the corner by your store for x amount of minutes, GREED

    Advice to Management

    Treat your employees with respect and they wouldn't hate their jobs. Stop being cheap and cutting hours at any time as if your employees don't have bills and what not.

    Check 'n Go Response

    Feb 5, 2017 – HR Director

    While we’re disappointed with your overall recommendation, we’re glad that you appreciated the customer relationships, valuable work experience and flexible scheduling during your time with Check `n ... More


  10. "Bad Higher Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Giddings, TX
    Former Employee - Anonymous Employee in Giddings, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working by yourself for the most part was the pro....unless it was the 1st of the month when
    all store locations are busy and most short-handed stores need extra help like I did

    Cons

    Marshall Hawkins.....insult to company for hiring him
    High turn over, low wages, and lack of leadership

    Advice to Management

    Visit stores more often to see what
    is going on and is needed.....

    Check 'n Go Response

    Feb 6, 2017 – Division Vice President

    Store operations are a critical priority for us, along with serving our customers’ needs while maintaining the right staffing and compensation levels. This year, we’ll be evaluating our current ... More


  11. Helpful (1)

    "Don't waste your time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Detroit, MI
    Former Employee - Retail Store Manager in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Check 'n Go full-time

    Pros

    Hours and benefits are excellent as long as you have a fully staffed store.

    Cons

    Must preform brutal hard sells on every customer that walks in the door to meet demanding goals. You will at most be allowed one or two employees to run a very busy business. You must find your own coverage to use any vacation or sick time. You will be personally responsible for things you neither have the tools or manpower to handle. Almost no opportunity for advancement as internal employees are rarely hired for openings. The business model seems to be set up for a high rate of turnover to keep labor cost down. Your days will be numbered as soon as you walk in the door.

    Advice to Management

    Treat your employees well and they will perform for you. Treat them like disposable pieces of trash and they will perform as such.

    Check 'n Go Response

    Nov 29, 2016 – HR Director

    We’re pleased that you were satisfied with the benefits and hours during your time with us, even though other parts of your working environment didn’t meet your expectations. While we do set ... More



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