ComEd Reviews | Glassdoor

ComEd Reviews

Updated April 17, 2019
112 reviews

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3.9
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Anne Pramaggiore
60 Ratings

Employee Reviews

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Pros
  • "Pay and benefits are excellent, Meaningful work" (in 16 reviews)

  • "great pay, great opportunities, great classes, overtime opportunities" (in 17 reviews)

Cons
  • "Work Life Balance can be an issue contingent upon your Career Path" (in 14 reviews)

  • "No one mentioned storm duty upon hire which was HR and my managers responsibility" (in 11 reviews)

More Pros and Cons

  1. Helpful (1)

    "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at ComEd full-time (More than a year)

    Pros

    great excellent pay, paid training

    Cons

    I really don't have any complaints


  2. "Good Company"

    StarStarStarStarStar
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at ComEd full-time (More than 10 years)

    Pros

    Good compensation package is offered to employees

    Cons

    Merit based promotions are increasingly absent

  3. Helpful (1)

    "Don't Want to Leave..., We Need to."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Chicago, IL
    Current Employee - Engineer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ComEd full-time (More than 5 years)

    Pros

    Its a good place to work, the benefits are great, and they are willing to help out or work with an individual because they understand retaining good talent is better then continuously cycling in new talent.

    Cons

    First and Foremost the State of Illinois, then other little factors would be there is a lot of work that needs to be completed with a shortage of bodies. Also within the company there can be Silos of individuals or groups that lack proper communication with other sections of the company.

    Advice to Management

    Realize the limitations of individuals and groups.


  4. "Engineering Design Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Design Tech in Chicago, IL
    Current Employee - Engineering Design Tech in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ComEd full-time (More than a year)

    Pros

    Decent pay, decent benefits, stable employment, opportunity to change job roles every few years, some office perks like free coffee, occasional free lunches, and some company clothing.

    Cons

    Can be political and there is still some old school mentality.

    Advice to Management

    Leverage new technologies and trust your employees for more workplace flexibility in the roles that allow for it.


  5. "Engieer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Oakbrook Ter, IL
    Current Employee - Engineer in Oakbrook Ter, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ComEd full-time (More than 5 years)

    Pros

    -Benefits
    -Great people to work with
    -My current position constantly challenges me. No repitions in daily work
    -Work/life balance is good
    -Can work remotely in my current position

    Cons

    -Only get promoted twice a year


  6. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ComEd full-time

    Pros

    High pay. Weekly overtime likely. Paid holidays from day one. 6 weeks paid training. Breakfast, lunch and Starbucks available to purchase without having to leave the complex. Food (usually pizza) provided with mandatory overtime shifts. Half hour lunches.

    Cons

    Union pay means union dues. During bad weather or when there are services outages overtime is mandatory. 70% of customer calls are from unhappy customers. Call quality is strictly monitored using overseas (English as 2nd language) monitors. Job satisfaction (beyond pay) is low. Perfect call quality and schedule adherence is heavily emphasized without any real incentives for meeting these expectations. Managers are rarely available for escalations or assistance. The rules or expectations are constantly changing which creates a stressful work environment


  7. "Take the good with the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Oakbrook Terrace, IL
    Current Employee - Customer Service Representative in Oakbrook Terrace, IL
    Recommends
    Approves of CEO

    I have been working at ComEd full-time (More than 5 years)

    Pros

    Money is good. No scripted conversations with the customers.

    Cons

    Held for mandatory OT. Takes away from personal life

    Advice to Management

    Be more open minded to the customer representatives suggestions.

  8. "Engineering Design Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Design Technician in Joliet, IL
    Current Employee - Engineering Design Technician in Joliet, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ComEd full-time (More than 3 years)

    Pros

    Great Benefits, Great Career Opportunities, Good Compensation, Excellent Values and Culture

    Cons

    Long and odd hours, very poor work management, storm related duties preventing vacationing or time away

    Advice to Management

    Get rid of the Work Management group for substation and testing work!


  9. "Would not Reccomend"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Intern - Hourly in Oakbrook Terrace, IL
    Former Employee - Intern - Hourly in Oakbrook Terrace, IL
    Doesn't Recommend

    I worked at ComEd full-time (Less than a year)

    Pros

    Nice People with good pay. They were very flexible in their schedules.

    Cons

    They had literally nothing for me to do, was not given anything related to engineering.

    Advice to Management

    Make sure that there is enough work for an intern to do.


  10. "horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Technician in Chicago, IL
    Former Employee - Field Technician in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ComEd full-time (More than 8 years)

    Pros

    the training is great they take you step by step

    Cons

    very disloyal and discriminators in the company due to race and sexual orientation

    Advice to Management

    pick your supervisors correctly and it would help if they knew something of the department they are managing