Darktrace reviews

3.3

49% would recommend to a friend

(1,306 total reviews)
avatar

Jill Popelka

70% approve of CEO

45% positive business outlook

Darktrace has an employee rating of 3.3 out of 5 stars, based on 1,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Darktrace employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jun 26, 2017
Recommend
CEO approval
Business Outlook

Pros

You will feel cool... for at least 20 minutes. You'll be employed but you won't have a happy existence.

Cons

Micromanagement at it's finest. Management changes it's mind on a whim and expects you to have read their mind after changing policy (and made when you dont know). They only hire attractive people from ivy league schools and do not value diversity. In fact, you'll probably make a lot less if you are not a white man. If you discuss your compensation with colleagues, leadership gets annoyed. Don't let the few women in positions of "power" fool you, they are just puppets to the man. No matter how big your deals are, you will never be valued. What have you done today is the mantra of Darktrace. Weekly sales calls take long and they are just for forecasting.. not to actually help you succeed. You will not get proper training and your managers have never been trained either. Sales engineers feel as though they rule the land and can determine whether or not your deal goes through based on how they feel that day.

1.0
Aug 11, 2018
Recommend
CEO approval
Business Outlook

Pros

- As thematic throughout these reviews, the people in the office are great. Young, fun atmosphere. - Great job to work briefly to pay the bills if you literally can't find anything else or if you want to be in sales. Even in the case of the latter, you can find a much more organized company that facilitates growth in the sales skill set.

Cons

Not typically the kind to write reviews, but I've had many people reach out on Linkedin after reading the reviews on here themselves. I finally took a peek and think it's worthwhile to clarify a few things: - Mainly, the growth opportunity is nonexistent. Someone wrote a review about there being opportunity for multiple promotions. You can be "promoted" to manager/mentor and potentially director after that. These roles are purely administrative. You report on your teams trials and deals to the managing director (be advised that the managing director will also reach out to the team members directly…so you are giving redundant updates multiple times a day) Mentors step-down after the "promotion" after realizing that their performance suffers from running around chasing down their team members schedules and updates in lieu of their own working on their own pipeline and deals. If you want a raise to go along with the "promotion", you have to ask. Beyond these two "promotions" there is no opportunity. All the real goings-on are in the UK. - Seriously read up on Autonomy. The same leadership at the helm then is at the wheel now at Darktrace. They haven't changed. - Low morale among the reps. The few employees that aren't ripping on the company are the very few ones with equity. Getting a job right out of school can be a stressful process, but don't overlook all of the red flags. - Have you ever spent an entire day sending messages on LinkedIn? Try it out before signing on with DT. Reps are expected to do 2-4 hours of prospecting daily. If you don't have meetings, you are expected to be in the office prospecting. When the recruiter reached out to me they were very clear in stating that your inside sales team and marketing department would allow for enough lead generation. Fake news. Especially with the huge influx of new reps, this is nowhere close to enough. Your management will make it clear that you need to still be hitting your numbers.

1.0
Jul 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Because of their recruiting strategy, the many of the people (that is, the people starting at the same time/level as you) that you work with your first months/years will likely be WONDERFUL-engaging, smart, fun, kind. But don't get too attached...because of the policies & practices outlined in the Cons below, only a small percentage of you will survive at the company longer than 3-6 months. The traveling is fun.

Cons

In no particular order.... SO MANY REDUNDANCIES. SO LITTLE COORDINATION. EXPECT NO SUPPORT. I never bought into the notion of Calvinist predestination until I worked at Darktrace. Instead of hiring based on rigorous screening or prior experience, their policy is to vastly overhire for certain positions, and after a few months fire the ones with smaller sales numbers. This initial competition is not a merit-based one...managers and the under-staffed, over-worked inside sales team funnel the lion's share of leads to a select few, while the rest have to fend for themselves. This short-term dynamic also actively discourages AEs from focusing on building industry networks or relationships, since they will be fired if they don't start closing sales immediately. GENDER DISCRIMINATION IN PAY: during my time there, incoming male AEs with no experience were given a starting salary 5-15k higher than incoming female AEs with prior experience. The pay disparity is especially galling when there's a good argument to made that non-executive female employees deserve hazard pay because of the rampant... SEXUAL HARASSMENT. I was sexually assaulted by a prospective client at a meeting--when I told my team lead, I was told to "capitalize on his interest," and was made to keep up communication. Harassers inside the company also have managed to hang on to their positions (and move up the ranks!) by ingratiating themselves with upper management. Female employees who resist or protest the harassment are often let go as a result, particularly when the harasser can withdraw technical/sales/leadership support necessary to doing ones job successfully. EVERYONE IS TREATED AS DISPOSABLE. Due to the clever marketing strategy and buckets of cash sloshing around, there is a seemingly endless supply of bright and talented people--people who have not read the other Glassdoor reviews, clearly--willing to join up. They know this and use this. By firing anyone unhappy or critical of management, there's a serious echo chamber problem, and these issues never reach the tippy top.

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