DriveTime Automotive Group Reviews | Glassdoor

DriveTime Automotive Group Reviews

Updated December 5, 2018
690 reviews

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3.4
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Don Reese
32 Ratings

Employee Reviews

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Pros
Cons
  • "however there is no work life balance" (in 103 reviews)

  • "Working long hours on Saturdays can told a toll on your body" (in 79 reviews)

More Pros and Cons

  1. Featured Review

    "AWESOME PLACE TO WORK!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internet Sales Adviser in Mesa, AZ
    Current Employee - Internet Sales Adviser in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DriveTime Automotive Group full-time (More than a year)

    Pros

    Best company I've ever worked for hands down. Amazing management and it is always a positive work environment. They always give out incentives and have fun new ways to keep us motivated and working as a team to achieve our goals. I can go on and on all day about the pro's of working here but I wont have enough room. Bottom line, its beyond great!

    Cons

    I honestly can't think of any cons.

    Advice to Management

    I don't have any advise other than to keep up the good work!

    DriveTime Automotive Group Response

    Aug 9, 2018 – Talent

    Thanks for the awesome review, we love your excitement and enthusiasm! An attitude like this one is what makes our culture what it is and keeps us focused on providing new opportunities for growth... More


  2. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at DriveTime Automotive Group full-time

    Pros

    Fun atmosphere..team was excellent...great money was made

    Cons

    They decided to go a new direction with the company and it cut sales drastically!

    DriveTime Automotive Group Response

    Oct 5, 2018 – Talent

    Thanks for taking the time to leave your thoughts. We are glad to see you enjoyed the great work environment, compensation and awesome team we have here at DriveTime. We acknowledge that the company... More

  3. "Under-appreciated Always"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dealership Coordinator in Tampa, FL
    Current Employee - Dealership Coordinator in Tampa, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at DriveTime Automotive Group part-time (Less than a year)

    Pros

    Your coworkers are always really fun and helpful. Praise is pretty constant as well. There is almost always something to learn in the beginning and there is alot of freedom. Schedule flexibility is also a nice perk. If you are looking for an office job that involves more than sitting at your desk, I would recommend this position.

    Cons

    As a DC you will constantly be under-appreciated. We are the lowest paid postion in the dealership and yet find ourselves with one of the biggest work loads.You are constantly given the duties of a sales advisor without the pay and then lectured when you fall behind on your own duties. This is absolutely my least favorite part of my position. Being asked to do 100 things at once while the sales advisors and managers sit around talking and laughing. Deal sorting, you will get very very familiar, is not a shared load. DCs do most of it and every once in awhile a sales advisor will do maybe one or two. This is understandable when the dealership is busy, but most days during the sales advisor's freetime you will not see them with a deal in hand. YOU WILL ALWAYS BE THE SCAPEGOAT for literally anything. You will eventually be trained to sell a car. GIVE DCS INCENTIVES TO SELL CARS or DON'T MAKE US PARTICIPATE IN THE PROCCESS. This is the most demoralizing part of being a DC. You are surrounded by co-workers who are lining their own pockets with your hard work. You can generate a lead, set an appointment, run the GAF, showcase the car, sell the products 100%, set up GPS, set up ACH, and have a manager contract the customer out and still have nothing to show for the effort. The manager will assign the sale to the SA who opened the lead one time and did not make a single comment.

    Advice to Management

    Reward DCs for their hardwork. The words are nice, but your actions constantly undermine the vocal support you offer. There is no opportunity for advancement, unless you are really lucky. Give people who work hard for you a chance to move up and continue to push themselves. This benefits everyone. Give high performing DCs a raise. Make incentives for us when we sell a car.

    DriveTime Automotive Group Response

    Dec 3, 2018 – Talent

    Thank you for your feedback. As a Company, we recognize that our Dealership Coordinators are a vital part of our dealership operations and contribute a lot to the dealership. With that said, our... More


  4. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech II
    Current Employee - Tech II
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DriveTime Automotive Group (Less than a year)

    Pros

    Work and life balance
    Low stress
    Pay
    Management
    Employees

    Cons

    Early clock in time
    Overtime on Saturdays

    DriveTime Automotive Group Response

    Nov 30, 2018 – Talent

    Thanks for the outstanding review! We are thrilled to see your feedback regarding your experience here at DriveTime. Everything from a great work-life balance, exceptional compensation, and a... More


  5. "Good place to Start; but there's Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Representative in Philadelphia, PA
    Former Employee - Senior Sales Representative in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at DriveTime Automotive Group full-time (More than 5 years)

    Pros

    Benefits
    Culture
    Low Stress

    The benefits and culture are outstanding. The people (mostly) are pretty cool and end up being friends outside of work. For a sales job, it's pretty low stress since it's mostly just going for the sale rather than worry about up selling and adding products. But unfortunately, this is a bit of a con, b/c you're not being paid if you happen to do well on up selling or adding the additional products and rather you get written up or being verbally warned that you are not selling these products.

    Cons

    Pay
    work/life balance
    Customers

    For retail it's as good as you can get. Sundays and major holidays you are off. But since it's sales you have to stay after hours (a lot) to get the sale or come in early and on days off to do well. THE BIGGEST CON would be your clients. This is the main reason why I left and work/life balance. You are going to be dealing with low credit score customers who feel they are entitled to your best inventory. Day in and day out you will be hearing the same thing, mulitple times per day. What's my down payment on your most expensive car and I want the lowest down payment and payments.
    Also, the inventory you sell just seems like there is something wrong with every car. The vast majority of vehicles you sell have higher mileage, were previous rentals, or just seems like they have problems. You have to deal with returns, customers screaming at you b/c there's something wrong, and cars you sold being repossessed that also affect your pay. And get used to jumping cars. You will do this. A lot.

    Advice to Management

    Bring back bonuses
    Pay your sales team on Cars they sell from 1 to 6. (btw you don't get paid on the cars you sell from 1 to 6 b/c you're meeting your "quota")


  6. "Current Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at DriveTime Automotive Group full-time

    Pros

    Tuition reimbursement, Starbucks, TV, open space

    Cons

    The pay, management, sudden changes

    DriveTime Automotive Group Response

    Nov 23, 2018 – Talent

    We are glad to hear you are enjoying some of the great benefits we provide to our employees. Of course, there is always room for improvement, and we certainly value all feedback regarding your... More


  7. "Bad Culture Breeds Bad Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Saint Louis, MO
    Former Employee - Sales Advisor in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DriveTime Automotive Group full-time (More than a year)

    Pros

    Good pay if willing to put in the long hours

    Cons

    Horrible work life balance. They expect you to have zero regard for the customer and put them in whatever junk car they have on the lot.

    Advice to Management

    Treat your employees like value assets and not like a cannon fodder they can be thrown away when you’re tired of dealing with them.

    DriveTime Automotive Group Response

    Dec 3, 2018 – Talent

    As an organization, we recognize that people, both employees and customers, are central to our success and we are continuously thinking of new ways to show our appreciation. Your feedback is not a... More

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Approves of CEO

    I worked at DriveTime Automotive Group full-time (More than 3 years)

    Pros

    Good Benefits, PTO, and office early closure around the holidays

    Cons

    Office culture has slowly gone down hill. The days of acknowledging people you don’t know are long gone. The overall aura of the Home Office has developed into a place, I feel, not many people look forward to walking into anymore.

    DriveTime Automotive Group Response

    Nov 30, 2018 – Talent

    Thank you for taking the time to leave your thoughts. We appreciate the positive review regarding the great benefits and PTO that we offer here at DriveTime. As a Company, our culture is something... More


  9. "Internet Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at DriveTime Automotive Group full-time

    Pros

    Good benefits. Gym to workout in at office. Great people to work with. Fun incentives. Can be fast-paced at times to keep you busy. Goal-oriented and leadership will help you develop goals.

    Cons

    It's essentially a call center job where a lot of the people you're talking to aren't interested in talking to you, even if they were the ones that gave their information. It's a little mind numbing at times. The hours are either 6-3 or 9-6.

    DriveTime Automotive Group Response

    Nov 8, 2018 – Talent

    Thank you for taking the time to provide feedback on your experience with us. We understand every position comes with its challenges. We try to counterbalance the time on the phones with interactive... More


  10. "was great before"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Advisor in Mesa, AZ
    Current Employee - Loan Advisor in Mesa, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at DriveTime Automotive Group full-time (More than 3 years)

    Pros

    nice people, some managers are extremely helpful good bonuses usually

    Cons

    no shift flexibility, a lot of favoritism and it’s pretty obvious. some ppl are promoted without having full knowledge of things.

    Advice to Management

    It used to be fun working here, lots of incentives. more flexibility with schedules/shifts. seems like since our last CEO stepped down all the company cares about us numbers, not making sure employees are happy.

    DriveTime Automotive Group Response

    Nov 19, 2018 – Talent

    Your feedback is important so thank you for sharing. As a Company, we recognize the value that each of our employees brings to the organization and are continuously looking for ways to show our... More