DriveTime Automotive Group Reviews
Updated Mar 23, 2023
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Found 1,132 of over 1K reviews
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Top Review Highlights by Sentiment
- "Good pay for base salary Also can get a team bonus if monthly goal is met for the dealership." (in 94 reviews)
- "The people you work with are great and not only care about you professionally but also personally." (in 65 reviews)
- "Long hours it makes no sense that the hours the dealerships are open basically have no life." (in 79 reviews)
- "The market managers always take the side of the sale associates, you talk to more voicemails than actual people." (in 33 reviews)
Ratings by Demographics
This rating reflects the overall rating of DriveTime Automotive Group and is not affected by filters.
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- Current Employee, more than 3 years★★★★★Featured Review
Great Stability and Constant Development
Jul 3, 2022 - Assistant General Manager in Atlanta, GARecommendCEO ApprovalBusiness OutlookPros
This is a company that really cares about avoiding stagnation. As a member of the team you will always have the opportunity to grow and learn how to manage all aspects of the business. They empower you to take full control of your role and how far you would like to take it.
Cons
The unpredictability of the business.
Continue readingWOW! This is a stellar review - consider us flattered! Thank you for sharing your experience as an Assistant General Manager. We hold great value in developing our talent from within and we are so glad you are experiencing that first-hand. One of our core principles , "Take the Wheel," illustrates exactly what you said - we want employees to be excited about taking control of their career and driving it forward! There are many ways we support our employees, but ultimately, it is up to each person to own their career. Thank you, again, for your thoughtful feedback and review. We greatly appreciate it! Keep up the great work!
- Current Employee, more than 1 year★★★★★
Pros
Extra commission monthly as a bonus
Cons
Hours usually 11-7 and changers based on tax season
DriveTime Automotive Group Response
WOW! Thank you for sharing your experience as a CEG. This is an incredible review... consider us flattered! We're so happy to hear that you are enjoying your time with us and our compensation package! Due to the nature of our business, tax season can potentially bring on longer days to assist customers through their journey of purchasing a vehicle. Thank you for sharing your experience, we wish you continued success in your role!
- Former Employee, more than 5 years★★★★★
Pros
Good for career development if you're looking to advance in auto sales
Cons
Too reactive and bad overall moral due to non-competitive pay
Continue reading - Current Employee, more than 1 year★★★★★
Heavy Work/Life Balance
Feb 28, 2023 - Staff Accountant in Tempe, AZRecommendCEO ApprovalBusiness OutlookPros
Pros: • They have a work hard, play hard culture. Great work/life balance structure. • Management is typically flexible. • Great office layout (gym, kitchen with free coffee, refrigerators and shelves full of snacks & food for purchase) • Good benefits (tuition reimbursement, 401k matching, HSA, medical, dental, & more). Medical insurance can be free after fulfilling 2 simple requirements. • The Accounting department has the most friendly Chief Accounting Officer (CAO) you will ever meet.
Cons
As for cons, I would say the biggest con is their salary offers across the board.
DriveTime Automotive Group Response
Thank you for sharing your experience as a Staff Accountant! We're so happy to see you have a long list of pros,. We truly strive to provide an exceptional employee experience for everyone who walks through our doors. We hear your concerns on salary and want to assure you we assess our overall compensation on an annual basis to ensure we are keeping up with industry standards. As you are a current employee, we encourage you to chat with your leader about career pathing - we love promoting from within! Again, we appreciate your feedback and wish you continued success in your role!
- Current Employee, less than 1 year★★★★★
Pros
Awesome employer to work for, great benefits!
Cons
Salary position and team based commission
Continue readingDriveTime Automotive Group Response
Thank you for sharing your experience as a Customer Experience Guide. We're happy to hear you are enjoying our perks and benefits package. As a company, we believe in carpooling to a shared destination - it's one of our core values. Because of this, we switched to a team-based commission to provide a pressure-free sales experience for our customers and a non-competitive sales environment for our employees. We want our employees to work together as a team, not against each other. This is also why we provide a base salary. Thank you for sharing your experience, we wish you continued success in your role!
- Former Employee, more than 1 year★★★★★
Pros
Most of the people are honest, hard worker and caring people.
Cons
Immature sr. leadership in SE, lack of modern processes, antiquated, untrained, and uninspiring out of touch managers (not leaders), leadership insecurity caused by their current financial situation. Due to this, employees feel "forced" to work harder due to unrealistic performance expectations, which is BS. Carvana financial debacle is impacting DriveTime; however, company leaders will deny this fact.
Continue reading - Former Employee, more than 1 year★★★★★
Would not work here
Mar 7, 2023 - Anonymous Employee in Tempe, AZRecommendCEO ApprovalBusiness OutlookPros
Work/Life balance is standard 40 hours per week Pay
Cons
Hard to get promoted internally Has become very political recently Some toxic co-workers and micro-managers, some management will not help you develop
Continue readingDriveTime Automotive Group Response
Thank you for sharing your experience. The DriveTime Family strives to create opportunities and improve lives of both our customers and our employees, and a big part of that is ensuring our employees are happy with their position. We are frequently promoting from within and encourage current employees to chat with their leader if they are interested in a new opportunity within the company.
- Former Employee★★★★★
Work Environment
Mar 13, 2023 - Customer Experience Specialist in Round Rock, TXRecommendCEO ApprovalBusiness OutlookPros
base salary, use their cars to grab lunch and free donuts every now and then
Cons
hours, training and management team
DriveTime Automotive Group Response
Thank you for sharing your perspective as a Customer Experience Guide. We're glad to hear that you enjoyed the base salary we set for CEGs! This helps take the pressure off making a sale and ensures that you can focus on doing what you do best - assisting our customers. Due to the nature of our business, tax season can potentially bring on longer days to assist customers through their journey of purchasing a vehicle. During this time, employees still get Sundays off plus an additional day off during week. While we may have parted ways, we wish you the best in your next role.
- Current Employee, more than 3 years★★★★★
Great work life balance
Mar 1, 2023 - Customer Experience Guide in Atlanta, GARecommendCEO ApprovalBusiness OutlookPros
Great people to work with you’ll grow very close to them cause it such a tight knit group. Work as a team to hit your monthly goals
Cons
To many changes and having to adopt with a total new way of car selling experience.
DriveTime Automotive Group Response
Wow! Thank you for sharing your experience as a Customer Experience Guide! We are SO happy to hear you are enjoying your time working with your team. We strive to build a culture with a foundation rooted in friendship - we work hard to play hard and we are thrilled to hear this is consistent with your experience. We hear your concerns and appreciate your feedback. Again, thank you for sharing and we wish you continued success in your role!
- Former Employee, more than 1 year★★★★★
Upper Management monopoly, no good conflict resolution
Mar 8, 2023 - Customer Experience Associate in Sacramento, CARecommendCEO ApprovalBusiness OutlookPros
Good team members, Less hassle for sales
Cons
Upper Management has literally no brains. Not willing to listen to employees and their feedback. Too biased thinking they run the show
Continue readingDriveTime Automotive Group Response
Thank you for taking the time to share your perspective as a Customer Experience Associate. It makes us so happy to hear that you believe in us as a company. We truly do care about and value our employees - they are the ones carrying out our mission statement of creating opportunities and improving lives every day! With that being said, we do expect all our employees, including management, to uphold our values and treat everyone with respect, we're sorry to hear that was not your experience. While we may have parted ways, we wish you the best in your future position!
DriveTime Automotive Group Reviews FAQs
DriveTime Automotive Group has an overall rating of 3.6 out of 5, based on over 1,169 reviews left anonymously by employees. 70% of employees would recommend working at DriveTime Automotive Group to a friend and 54% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
70% of DriveTime Automotive Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated DriveTime Automotive Group 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at DriveTime Automotive Group to be culture, career development, benefits and the cons to be work life balance, management.
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