DriveTime Automotive Group Reviews | Glassdoor

DriveTime Automotive Group Reviews

Updated April 13, 2018
633 reviews

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3.3
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Don Reese
4 Ratings

633 Employee Reviews

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Pros
Cons
  • No such thing as a work/life balance (in 95 reviews)

  • Long hours sometimes you skip lunch (in 75 reviews)

More Pros and Cons

  1. Helpful (6)

    "Great in the Beginning!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Greensboro, NC
    Current Employee - General Manager in Greensboro, NC
    Recommends
    Positive Outlook

    I have been working at DriveTime Automotive Group full-time (More than 3 years)

    Pros

    Great Company, Benefits and Team Members.

    Cons

    Too much change going on. Lack of appreciation from Upper Management. Don’t trust anyone that works there. A lot of back bitting to get to the top

    Advice to Management

    Promote individuals that are truly ready for next level promotions. Don’t promote based on who you know.

    DriveTime Automotive Group Response

    Jan 15, 2018 – Talent

    Thank you for sharing your five star review! We are happy to see your positive comments. We also acknowledge that there have been multiple exciting changes within the company recently. As an... More


  2. "Great start!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Advisor in Tampa, FL
    Current Employee - Senior Sales Advisor in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DriveTime Automotive Group full-time (More than 3 years)

    Pros

    Great support system and the people are authentic. Quality product and honest company.

    Cons

    Less changes per month would be nice, there’s something new every couple of days whether it’s a requirement or rule.

    Advice to Management

    Keep the honesty!

  3. "Loan advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Advisor in Mesa, AZ
    Current Employee - Loan Advisor in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DriveTime Automotive Group full-time (More than a year)

    Pros

    Great base pay and start out training is great.

    Cons

    Ever changing environment. They put more on your plate without taking anything off .

    Advice to Management

    Promote people from within and give credit where it is due.


  4. "General manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Culture, pay for the position. Company has grown a lot since I started and does a really good job at trying to keep up with the ever changing market.

    Cons

    Hierarchy of demand, hours. Every year we are told to run the dealership as if we owned it but when it comes to simple decisions we have to push it up the ladder.

    Advice to Management

    Let your GM's be more autonomous and make their own decisions.


  5. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DriveTime Automotive Group full-time

    Pros

    Unlimited commissions, steady-paced job, opportunities for growth

    Cons

    Last quarter of the year pretty slow company wide

    Advice to Management

    Keep it up


  6. "Great place to start and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer in Fort Worth, TX
    Former Employee - Loan Officer in Fort Worth, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DriveTime Automotive Group full-time (More than a year)

    Pros

    Perfect for entry level work and learning auto finance
    Strong ethics in customer service
    Follows Federal Regulations while maintaining own company values

    Cons

    Hard to move up in the company
    Too much change to quickly
    Routing of services in phone system could be better

    Advice to Management

    Work on developing all employees


  7. "Senior Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Advisor in Independence, MO
    Current Employee - Senior Sales Advisor in Independence, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DriveTime Automotive Group full-time (More than a year)

    Pros

    Comfortable base salary, relaxed work environment, coworkers are like a second family. GM and managers are great and teaching development. A lot of room for growth

    Cons

    Long hours, when it’s slow it’s slow and when it’s busy you don’t have time to eat. Company is going through growing pains and it’s difficult to adjust to fast moving changes

    Advice to Management

    Stop putting pressure on your sales advisors when you miss budget. Instead of placing blame find areas of opportunity on improving for the next month

  8. "Excellent pay, if you pick the right location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Advisor in Dallas, TX
    Current Employee - Senior Sales Advisor in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at DriveTime Automotive Group full-time (More than 3 years)

    Pros

    -commission structure is set up to reward top performers
    -usually a good store culture that promotes learning and helping each other succeed
    -career development is readily available if you can relocate

    Cons

    - LONG hours, usually every shift will last an extra 30min to a few hours
    - if you are at a slow store you and you want to sell a lot of cars, no matter your effort you will not see the results you want.


  9. "Tech 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech II in Midfield, AL
    Former Employee - Tech II in Midfield, AL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at DriveTime Automotive Group full-time (More than a year)

    Pros

    Benefits
    Hourly mechanic wages good for starting techs to learn without losing money.

    Cons

    Management at the birmingham inspection center is terrible. Richard coon lies to employees. When you apply for drivetime they preach growth and promotion from within. I was in the top 20 techs in the country for a year. No promition. If ur good at what u do they keep you in your position with no promotion. Hard work is not rewarded. Management starts each day with a meeting. The meeting is supposed to be an update om things but 99% of the time its nitpicking things to blame on you. They let unsafe vehicles on the road. Example. The whole cradle of a car was loose, since they already spent so mich fixing it they let it slide. But if a tech 2 misses is and noone else sees it the tech 2 will be written up or terminated.

    Advice to Management

    Get rid of bad employeea and reward good ones. Talk to your employees like they are human beings.


  10. "BED BUGS & SLAVESHIP ALERT!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Fort Worth, TX
    Former Employee - Senior Manager in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DriveTime Automotive Group full-time (More than a year)

    Pros

    Two computer screens and grey walls.

    Cons

    Poor Leadership, Micromanagement at its finest, and BED BUGS.

    Advice to Management

    RUN THE OPPOSITE DIRECTION IF YOU ARE READING THIS PRIOR TO APPLYING OR INTERVIEWING FOR THIS CORPORATION! FAA BLVD FT WORTH CALL CENTER LOCATION (NEAR THE DFW AIRPORT). Bed Bugs will be your best friend and YES you will take them home with you making this a negative out of pocket expense.
    This call center has very poor level of management being quick to throw you under the bus for the sake of keeping their own job. Management is never on the same page thus the employees are practically crash test dummies. Be prepared to jump on teir awesome slave ship making 300+ calls per day as a loan advisor and if you fail to meet this standard they will put you on an action plan the 1st month and out the door on the 2nd month (fired). Micromanagement at its finest takes place making sure that you are seated and working at all times not exceeding your 1 hour lunch breaks and two 15 minute breaks. Failing to meet their break expectation will also get you placed on an action plan thus escalating to being fired. The goal metrics set by management are almost unreachable making it very difficult for people to bonus (about 75% of people miss goal every month which is high). In addition, upper management (Assistant Directors and above) Intentionally make systems go down so that people close to getting bonus miss goal (causing them to miss out their entire bonus), which is very sad because people are putting everything on the line just to bring home extra money for their families in exchange for their hard work. Allow me not to forget that they perform a DEEP CLEANING SPREE every 3 months where they cycle out employees and look for any small reason to get rid of you on the spot (they literally put your belongings in a box and leave it outside their office). I've been in meeting where they actually laugh about those who are about to be fired or have been fired, and THEY DO TARGET MINORITIES FIRST (aim to get them fired quick as possible/First line). Also, your PTO must be accrued every 2 weeks meaning you start out with 0 PTO on as of day 1. If you are just starting out you will accrue 3.39 every 2 weeks.I'll also be sure to list the current earnings for their call centers are as follows: Loan advisers start out at $16.00/HR | Senior Loan Advisers make 18/HR | Collections managers earn a flat $45,000 Annual Salary (be ready to work 70+) | Senior Collections Manager make $50,000 for their Annual Salary (Be ready to take home work with you and live on your laptop answering e-mails working 80+) | Assistant Directors make $55,000 Annually (practically 90+hours/wk be ready to have zero work life balance) | Directors earn an estimated $60,000 Base salary (At this position you can practically forget about having a life). Furthermore, their snack/lunch prices are ridiculously overpriced in favor of the 3rd party company which restocks the inventory opposed to being affordable to their hard working employees.Their vending machine which you use to pay for your snacks/lunch will take your money 75% of the time, and you have to call the 3rd party company to have the issue resolved. BUT WAIT... THERE IS MORE. Their systems are very outdated making it much more difficult/awful for employees to be efficient at performing their daily tasks yet they expect you to go head above heels to meet your quotas. My fair advise is that IF you’re about to interview or are about to apply to work at this place after reading this post... be sure to make it a temporary rodeo, get a couple of checks, and get out asap.


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