Dunelm Reviews | Glassdoor

Dunelm Reviews

Updated October 21, 2017
243 reviews

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3.1
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Approve of CEO
Dunelm Chairman Andy Harrison
Andy Harrison
19 Ratings

243 Employee Reviews

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Pros
  • friendly colleagues, management are approachable, extra hours generally available, good staff discount even on already discounted goods too (in 11 reviews)

  • Slightly above average rate of pay for a retail job (in 6 reviews)

Cons
  • You get no training and are just thrown in to the job (in 10 reviews)

  • Long hours and work life balance is a challenge (in 9 reviews)

More Pros and Cons

  1. "dunelm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Mesa, AZ
    Former Employee - Sales Assistant in Mesa, AZ
    Recommends
    Positive Outlook

    I worked at Dunelm (Less than a year)

    Pros

    great company to work for, will give you training for there fortlift, great staff to work work , aslo grat to go to xmas party with

    Cons

    the only thing is not mush help with training, when setting up displays, sometime times hard work and not much thanks from the boses

    Advice to Management

    talk to your staff on a one to one and enquire about what help they need. have more staff meeting on a one to one


  2. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Leicester, England (UK)
    Current Employee - Anonymous Employee in Leicester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunelm full-time (More than 10 years)

    Pros

    A company that grows and supports their colleagues, works hard on understanding and listening to what their employees are saying.
    A great place to work.

    Cons

    I Really don't have any.

    Advice to Management

    Continue to Listen.

  3. "Fun Place to work & have a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunelm full-time

    Pros

    - managers really push you for your progression
    - there's loads of projects to get stuck into
    - loads of training sessions available
    - social events through the year
    - people are genuinely friendly

    Cons

    can't really think of any. I'm cared about at work. There are challenges you face as with any job but those challenges are good as they're pushing me to learn more about myself


  4. "Every day feels like a FRIDAY!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Leicester, England (UK)
    Current Employee - Anonymous Employee in Leicester, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dunelm full-time (More than a year)

    Pros

    Each day offers something new and exciting
    You are encouraged to bring new ideas to the table and help implement then
    Its a feel good Family atmosphere
    I love how passionate the company is about helping charities

    Cons

    With every job you always want more, But I am happy within my role.


  5. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunelm full-time

    Pros

    Fantastic opportunities to progress in a growing retailer who are focused on colleagues and customer

    Cons

    Behind the times with technologies


  6. Helpful (2)

    "New experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Trafford Park, England (UK)
    Current Employee - Sales Associate in Trafford Park, England (UK)

    I have been working at Dunelm part-time

    Pros

    Friendly and supportive colleges, always lots to do. A rewarding job both working with colleges and the public. ( Most of the time)

    Cons

    The rota changes so sometimes hard to arrange things. Lot's of training but so many different things that you feel like you know a bit of everything but not enough for 1 thing to build confidence.

    Advice to Management

    Provide complete training in specific areas, work more with staff when arranging rota you will get a more positive work force.


  7. "Good Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dunelm part-time

    Pros

    Good work life balance
    Good management

    Cons

    None that I can think off

  8. "Best job I've had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunelm full-time (More than 5 years)

    Pros

    Holiday leave, friends you make here, supported by head office and the management team, colleague discount is more than most places.

    Cons

    Large pay differences between ASM's in same role - not fair.
    Colleagues that don't pull their weight.
    Sometimes there is no work/life balance, feel like you're here all the time.

    Advice to Management

    They are doing everything to make the colleagues committed and happier. Should maybe think about the management team.
    Pay should be the same between ASM's in the same store -some have large discrepancies which isn't fair.


  9. "Supportive Management and team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate in Dunstable, England (UK)
    Current Employee - Store Associate in Dunstable, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunelm part-time (More than a year)

    Pros

    * great team
    * lovely and friendly returning coffee shop customers
    * fantastic team leader who is proactive and supportive

    Cons

    * small working environment
    * salad bar would be an advantage

    Advice to Management

    Don't change,


  10. "Could be worse, could be so much better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Dunelm full-time (Less than a year)

    Pros

    It pays the bills. Also, if you're part-time, there's usually plenty of opportunities for overtime.

    Cons

    Very chaotic, no night-rate pay if you do occasional nightshift, payroll very often incorrect, company often takes a lot of last-minute actions throwing everything upside down on a regular basis.

    Advice to Management

    Organise, organise, organise.


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