Dunelm Reviews | Glassdoor

Dunelm Reviews

Updated November 19, 2017
334 reviews

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3.4
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Approve of CEO
Dunelm Chairman Andy Harrison
Andy Harrison
79 Ratings

334 Employee Reviews

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Pros
  • 15% Staff discount (and extra discount once a year) (in 15 reviews)

  • Good rate of pay above minimum wage (in 6 reviews)

Cons
  • Long hours for not fantastic pay (in 10 reviews)

  • You get no training and are just thrown in to the job (in 10 reviews)

More Pros and Cons

  1. "dunelm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Mesa, AZ
    Former Employee - Sales Assistant in Mesa, AZ
    Recommends
    Positive Outlook

    I worked at Dunelm (Less than a year)

    Pros

    great company to work for, will give you training for there fortlift, great staff to work work , aslo grat to go to xmas party with

    Cons

    the only thing is not mush help with training, when setting up displays, sometime times hard work and not much thanks from the boses

    Advice to Management

    talk to your staff on a one to one and enquire about what help they need. have more staff meeting on a one to one


  2. "Always something going on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunelm full-time (More than 3 years)

    Pros

    Intense retailer always something going on, you will never be bored. Great customer base among the older generation and lovely people to work with.

    Cons

    Don’t expect up to date systems, no contactless, locations for stock, ticket printing on belt printers or click & collect.

    Advice to Management

    Plan better and get things right first time.

  3. "chesterfield store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery in Chesterfield, England (UK)
    Current Employee - Delivery in Chesterfield, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunelm part-time (More than 10 years)

    Pros

    Everyone is great to work with and helpful. Management are really helpful and not afraid to get stuck into a delivery along side colleagues.

    Cons

    I'am delivery team, its hard work and you need to be fast and physically fit.

    Advice to Management

    Keep up the hard work!


  4. "Dunelm worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Kettering, England (UK)
    Current Employee - Customer Service in Kettering, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunelm part-time (More than a year)

    Pros

    Good support network. Nice colleagues. Staff discount.

    Cons

    None really. Disappointed with amount of shop lifting and no security guard or cctv

    Advice to Management

    Employ a security guard.


  5. "A great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Assistant in Farnborough, Hampshire, South East England, England (UK)
    Current Employee - Delivery Assistant in Farnborough, Hampshire, South East England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunelm full-time (Less than a year)

    Pros

    Only been working there for two months in the delivery/warehouse dept but as a unemployed former lazy sod, found myself enjoying the work!
    I look forward to coming into work, and get on well with everyone from the staff to management.
    A great place to work!

    Cons

    Only the bare minimum wage! Would like an extra £1.50 per month! But it's not a major issue

    Advice to Management

    Keep up the good work!


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Slough, Berkshire, South East England, England (UK)
    Current Employee - Sales in Slough, Berkshire, South East England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunelm full-time (Less than a year)

    Pros

    Good company to work for.

    Cons

    Late night shifts I work

    Advice to Management

    None


  7. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Assistant in Bristol, England (UK)
    Current Employee - Store Assistant in Bristol, England (UK)
    Recommends

    I have been working at Dunelm part-time (More than a year)

    Pros

    Friendly environment, everyone's willing to help and no question is too stupid.

    Cons

    Can initially be a bit overwhelming as there is a lot to learn but don't be afraid to ask for help

    Advice to Management

    Keep up the good work, remember to make staff feel appreciated especially those who have been with the company for several years. It's easy to take someones work for granted when its what you've grown to expect from them.

  8. "Newchi"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Chichester, England (UK)
    Current Employee - Customer Service Associate in Chichester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunelm part-time

    Pros

    Great teamwork supportive staff with amazing in house training and updated with new information and a clean happy tidy store with great management that praises you for your hard work

    Cons

    None to share at this time

    Advice to Management

    Keep doing an amazing job that you are doing


  9. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Livingston, Scotland (UK)
    Current Employee - Sales Associate in Livingston, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunelm part-time (More than a year)

    Pros

    Fun and friendly place to work with great staff benefits

    Cons

    There could be more shifts available

    Advice to Management

    Keep doing what your doing :-)


  10. "Dunelm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Blackburn, England (UK)
    Current Employee - Sales Assistant in Blackburn, England (UK)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Dunelm part-time (More than a year)

    Pros

    Great management team nice staff room

    Cons

    Still lots of lazy staff no decent break format

    Advice to Management

    Either get rid of the lazy staff or train the living heck out of them


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