El Pollo Loco Reviews | Glassdoor

El Pollo Loco Reviews

Updated November 12, 2017
170 reviews

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3.0
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Steve Sather
4 Ratings

170 Employee Reviews

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Pros
  • Co workers are nice, the food is good, 50% discount on food at work, and 25% discount on food off work, (in 14 reviews)

  • You are given a discount on food (in 9 reviews)

Cons
  • very hard work and workers have to be able to work in a fast paced environment (in 9 reviews)

  • The communication between upper management to employees could be improved (in 7 reviews)

More Pros and Cons

  1. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at El Pollo Loco part-time

    Pros

    some pros of working at el pollo loco are fast paced, good hours, good food, can be fun at times

    Cons

    Some cons of working at el pollo loco are it can be stressful when it gets packed, closing during the week, and it can get boring during slow hours

    Advice to Management

    There is really no advice I have for the managers just to keep training employees with the videos


  2. "Cashier/Shift leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Sacramento, CA
    Former Employee - Cashier in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at El Pollo Loco full-time (More than a year)

    Pros

    The experience and learning process

    Cons

    Fast advancement but low pay

    Advice to Management

    None

  3. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at El Pollo Loco full-time

    Pros

    The company offers amazing benefits at the corporate level.

    Cons

    There can be a disconnect between the field and corporate.


  4. "shift leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    room for advancement,leader rolls.great growing company to work for also on corporate level if you can achieve it

    Cons

    no holidays paid.managers are not understanding.

    Advice to Management

    learn to understand employees,value company and learn to schedule correctly especially for rush hours and drive thru times


  5. "Work with a ton of great people, some management lacked leadership skills which made working there unpleasant at times."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Grill Cook in Compton, CA
    Former Employee - Grill Cook in Compton, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at El Pollo Loco part-time (Less than a year)

    Pros

    Great place to start building work experience, customer service skills. Still allow's you to got to school schedules tend to be pretty flexible.

    Cons

    Usually low hours of work, pay isn't so good. Depending which restaurant you work at management sometimes isn't the best.

    Advice to Management

    Stay strong, be resilient, be a problem solver.


  6. "Great experiance"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at El Pollo Loco part-time

    Pros

    Good people working there, Nice enviroment

    Cons

    Working to quick is expected so be on your A game


  7. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at El Pollo Loco full-time

    Pros

    The best leader ship in the world

    Cons

    Not to many good schedules

  8. ""Cashier""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Chula Vista, CA
    Current Employee - Cashier in Chula Vista, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at El Pollo Loco full-time (More than a year)

    Pros

    Discounts on food (free on weekends)

    Cons

    - Lazy shift leaders and management. I cant tell you how many times we've run out of either utensils or food containers during the work week because our gm couldn't properly keep the store stocked.And whenever we did run out of something (about every week) our gm pressured us into lying about it when the customer asked.For instance if we ran out of a certain beverage we would have to say that the machine was malfunctioning, otherwise he would give us a ear full. The shift leaders would constantly slack off or go out to the dining area and sit around on their phones while there were still orders to be taken. And odds are if you were closing they would ask you to stay later to pick up their slack.

    Advice to Management

    Pay closer attention to the people you put in leadership positions in your stores.


  9. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at El Pollo Loco full-time

    Pros

    You meet new people everyday

    Cons

    It's fast paste and you have to learn quickly

    Advice to Management

    Don't be to hard on your workers because sometimes we go through a lot outside of work


  10. "Del taco"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at El Pollo Loco part-time

    Pros

    Good job with great people

    Cons

    Does this count as a con


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