El Pollo Loco Reviews | Glassdoor

El Pollo Loco Reviews

Updated March 9, 2017
132 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Steve Sather
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132 Employee Reviews

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Pros
  • Co workers are nice, the food is good, 50% discount on food at work, and 25% discount on food off work, (in 12 reviews)

  • Co workers are nice, the food is good, 50% discount on food at work, and 25% (in 5 reviews)

Cons
  • Somewhat flexible hours, low rate of pay, fast-paced, not much room for advancement, no free food during lunch breaks (in 7 reviews)

  • Low wages, upper management is ridiculous, no benefits (in 6 reviews)

More Pros and Cons

  1. "Cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Denton, TX
    Current Employee - Shift Leader in Denton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at El Pollo Loco full-time (Less than a year)

    Pros

    Very quick way to move up in the comoany. Solid company that knows how to run a business

    Cons

    The communication between upper management to employees could be improved

    Advice to Management

    Communicate the news to your store so everybody is on the same page


  2. "Its a great job to gain experience with customer service."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at El Pollo Loco part-time

    Pros

    Customers can be really rude and impatient.

    Cons

    Mangers are really understanding when it comes to school events and work schedules.


  3. "assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at El Pollo Loco full-time

    Pros

    It was exciting to work with a very diverse group of co-workers, and knowing you made a difference

    Cons

    Some timelines for projects were not realistic


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "It was an alright job manager was not cool"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    I worked at El Pollo Loco part-time

    Pros

    Some cool co workers

    Cons

    bad customers and annoying co workers


  6. "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in El Monte, CA
    Former Employee - Cashier in El Monte, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing at all, everything sucked.

    Cons

    Hours sucked, manager didn't train me well and put me with through rushes with very minimal training so i didn't know what I was even doing.

    Advice to Management

    Give longer hours when you train and train thoroughly


  7. "Pretty good for a first job."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Cashier in Alhambra, CA
    Current Employee - Cashier in Alhambra, CA
    Recommends
    Neutral Outlook

    Pros

    A lot of hours available, usually very busy, so work does not get boring, good discounts, good work environment.

    Cons

    Dealing with rude or impatient customers can make the job a lot harder.


  8. "It was nice"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It is fun, easy, and has opportunity to advance.

    Cons

    There would only be cons with you are not fit to work in the food industry.


  9. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at El Pollo Loco part-time

    Pros

    Good food, great customers, easy to learn

    Cons

    If you dont speak spanish you are treated differently by management and coworkers, hours arent consistent, other employees easily able to enter your cash drawer

    Advice to Management

    Learn some patience. Treat all employees equally.


  10. "worst job ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prep Cook in Hesperia, CA
    Former Employee - Prep Cook in Hesperia, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at El Pollo Loco part-time (Less than a year)

    Pros

    none, you feel like a slave at 10.50 an hour. pls
    you basically run the whole store. they have 5 people in the front and 1 guh in the back (ME) washing cooking cleaning printing labels it's too much work for one person. mistakes can happen often and you get lleled at.

    Cons

    you wash all the dishes over 100 pieces multiple times, you clean everything, cook all the sides, marinate all the chicken, and take out the trash wash the floors wash the walk in fridge and wash more dishes. and cook again it's non stop dishes and cooking

    Advice to Management

    there needs to be 2 people on prep not just one. it's bull.


  11. "It was OK but sometimes too much pressure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prep Cook in North Las Vegas, NV
    Former Employee - Prep Cook in North Las Vegas, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at El Pollo Loco part-time (Less than a year)

    Pros

    overall was a good job it just depends on the manager who runs the store how they put a lot of pressure on the prep cooks and other employees don't care

    Cons

    They will give you less hours only work you in the afternoon if your a new employee



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