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      Aetna

      Acquired by CVS Health

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      Aetna reviews

      The job - Customer Service Representative Aetna Employee Review

      4.0
      Apr 18, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility: offers the option of working from home

      Cons

      None transparency: everything is not communicated to staff in a clear matter

      Explore other reviews about Aetna

      5.0
      Mar 21, 2025
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote is great for me

      Cons

      On phones all day, is exhausting

      3.0
      Feb 7, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job for remote work

      Cons

      Bad management opportunities for employees.

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