Aetna Reviews | Glassdoor

Aetna Reviews

Updated February 21, 2017
1,467 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
708 Ratings

1,467 Employee Reviews

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Pros
Cons
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  1. Helpful (122)

    "Speevisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Aetna (More than 10 years)

    Pros

    Benefits, pay, good hourly work forfe

    Cons

    Lay offs ocurred at least twice. 2 weeks prior to lay offs, site lead made it very clear that employees who were on Family medical leave would be first to go!!! Totally illegal. But they make you sign form saying u wouldn't sue in order to get any severance pay!!!

    Advice to Management

    Follow laws and stop harrassment based on age, disability, etc. it will catch up with you.


  2. Helpful (1)

    "Member Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in Pittsburgh, PA
    Former Employee - Member Service Representative in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Aetna full-time (More than 8 years)

    Pros

    Benefits, 50%match 401k, generous PTO, Quarterly bonuses, low premiums for health insurance.

    Cons

    Micro management, always difficult to use PTO due to "business needs." Unable to get full week off for vacation. Extremely difficult to advance to another position within the company.

    Advice to Management

    Trust the employees to do their jobs.Allow the employees use their PTO. Treat the employees as adults and with respect.


  3. Helpful (1)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Aetna full-time

    Pros

    They offer competitive benefits and longer than normal paid time off. They respect employees and value diversity, have good on-the-job training, and reimburse for certain training, schooling, and certification.

    Cons

    Many jobs can have low level ceilings, meaning career directions may only have 2-3 levels to them and then you need to change career paths. Then the way they measure your aptitude for one job may be based on the built-in competencies of your current job description.


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  5. "Neutral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Aetna full-time (More than 10 years)

    Pros

    Great Co-Workers, good benefits, overall nice to work at.

    Cons

    Not sure what cons there were


  6. "Enjoyed flexible work options"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna full-time

    Pros

    Work @ home was a great benefit

    Cons

    Benefits were expensive - go figure since they are self-insured


  7. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hourly in Atlanta, GA
    Former Employee - Hourly in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at Aetna full-time (More than 3 years)

    Pros

    Nice people and you can eat all the yogurt you want!

    Cons

    When there are a lot of orders it Can get chaotic.

    Advice to Management

    Keep up the good work. Company is growing like crazy!


  8. Helpful (3)

    "Disability Benefits Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Aetna full-time (More than 10 years)

    Pros

    Wages, health benefits, flexible time

    Cons

    No career growth, no life and work balance

    Advice to Management

    HIRE FROM WITHIN. YOUR EMPLOYEES ARE PEOPLE WITH FAMILY AND LIFE OUTSIDE THE OFFICE.


  9. "RN Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager
    Current Employee - RN Case Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (Less than a year)

    Pros

    work from home, friendly and supportive management

    Cons

    boring and monotonous. Hours are not flexible. Solitary job with little to no interaction with peers.

    Advice to Management

    provide laptops instead of desktops to promote flexibility.


  10. "Great training for a recent college graduate."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great training program for recent college graduates. Good benefits. Excellent starting salary. Excellent opportunity to relocate to many desirable markets.

    Cons

    Minimal flexibility on job duties. Training quality depends upon who is assigned to mentor you through the training. Some jobs are "cubicle" jobs and can get boring.

    Advice to Management

    Monitor training in the field.


  11. Helpful (2)

    "Extremely Stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Plan Sponsor Liaison in Hartford, CT
    Current Employee - Plan Sponsor Liaison in Hartford, CT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (More than 10 years)

    Pros

    Working from home is great I can roll out of bed and get straight to work.
    They have a lot of wellness programs and discount programs for employees to utilize.

    Cons

    The workload is very heavy and management sets unrealistic deadlines that they expect you to complete your work by. With the heavy workload it doesn't leave time for you to utilize the wellness programs and discount programs offered by the company.
    If you take personal time off for doctors appointments, family emergencies, vacation etc...They often use it against you.
    The standards set and beliefs of the company that the CEO emphasizes do not flow all the way down the chain of command ladder.
    They value customers over employees and never take your side even if the customer is wrong.

    Advice to Management

    Value your employees as much as you value customers.



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