Aetna Reviews

Updated May 23, 2022

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Found 3,916 of over 4,190 reviews

3.5
64%
Recommend to a Friend
73%
Approve of CEO
Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
1,803 Ratings

What people are saying about Aetna

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Top Review Highlights by Sentiment

Pros
Cons
  • "Poor management with high turnover rates(in 186 reviews)
  • "No training or lack of training.(in 90 reviews)
  • "Almost zero feedback and support when Case Managers have legitimate and timely questions; we're left to fend for ourselves(in 74 reviews)
  • "Constant layoffs keep people worried about their jobs.(in 69 reviews)
  • "LOTS of micromanagement extreme style and poor leadership, decision makers in place.(in 57 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Aetna and is not affected by filters.

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  1. 5.0
    Current Employee

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    May 19, 2022 - Grievance and Appeals Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    very caring supervisor on this team.

    Cons

    job missing flex start times

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  2. 4.0
    Former Employee, more than 1 year

    Good

    May 23, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy work Good schedule Good insurance

    Cons

    Turnover rate is high Training

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  3. 4.0
    Current Employee

    Nice job

    May 22, 2022 - Customer Service Representative in New Albany, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is nice Benefits are great

    Cons

    Put too much on your shoulders

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  4. 4.0
    Current Employee

    good

    May 22, 2022 - Data Scientist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good work life balance, some potential for interesting work

    Cons

    work can be lacking technical innovation/creativity

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  5. 4.0
    Current Employee

    Good experience

    May 19, 2022 - ULDP Underwriter in Hartford, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance is good. First rotation is hourly so having overtime is super nice.

    Cons

    Day-to-day can get repetitive. Pay can definitely be more competitive

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  6. 4.0
    Current Employee

    Good job but not my forever place to work

    May 18, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work at home, competitive pay

    Cons

    Poor management, terrible benefits, no room to grow within company

    Continue reading
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  7. 4.0
    Former Employee, more than 1 year

    Easy but constant fear of being laid off

    May 13, 2022 - RN Case Manager in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Reasonable workload while working from home Autonomy Schedule flexibility Decent pay

    Cons

    Constant talks about teams being laid off Long (45 min+) tele assessments leave members frustrated

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    1 person found this review helpful
  8. 4.0
    Current Employee, more than 1 year

    Average job

    May 15, 2022 - Associate Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    nice boss nice offices and parking

    Cons

    nothing, everything is pretty mundane

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  9. 4.0
    Current Employee, more than 8 years

    It’s good here

    May 12, 2022 - Finance Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Big company, so lots of ways to progress and/or move to a different role while staying with the same company.

    Cons

    Big company, so you can end up feeling like a small fish in a big pond.

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  10. 4.0
    Former Employee

    Loved being remote

    May 12, 2022 - Data Entry 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Able to work from home

    Cons

    A lot of system issues

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Viewing 1 - 10 of 3,916 Reviews

Aetna Reviews FAQs

Aetna has an overall rating of 3.5 out of 5, based on over 4,190 reviews left anonymously by employees. 64% of employees would recommend working at Aetna to a friend and 59% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Aetna employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Aetna. This rating has been stable over the past 12 months.

64% of Aetna employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Aetna 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

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