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Aetna Reviews

Updated February 21, 2018
1,880 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
964 Ratings

1,880 Employee Reviews

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Pros
  • The work-life balance is just fantastic as you can work from home or go into the office (in 386 reviews)

  • Aetna focuses on making sure their employees have a work/life balance (in 141 reviews)

Cons
  • work life balance needs to improve (in 81 reviews)

  • Oddly enough working for a health insurance company doesn't mean the best (in 66 reviews)

More Pros and Cons

  1. "Project lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Lead
    Current Employee - Project Lead
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (Less than a year)

    Pros

    Flexible schedule, good benefits, help with furthering education.

    Cons

    Slow pay growth. some departments understaffed.


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time

    Pros

    - Lots of trust early on
    - Growth opportunities
    - Great internal training

    Cons

    - Typical big business --> if you don't speak up, you get lost in the fire

  3. Helpful (1)

    "Work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Aetna full-time

    Pros

    Great work life balance. Not alot of busy times.

    Cons

    Benefits could be alot better for an i surance company


  4. "Aetna"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Aetna full-time (More than a year)

    Pros

    work life balance and flexibility to work remotely

    Cons

    lack of stability in organization


  5. Helpful (2)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Aetna full-time

    Pros

    Coworkers are like family members and everyone is willing to help you with the processes of enrolling members into various health plans

    Cons

    Management sometimes kept you in the dark about what is going on within the company and you were not allowed to participate in company meetings

    Advice to Management

    Please be more informative to the representatives and don't wait until the last minute to advise everyone on what is changing


  6. Helpful (1)

    "Business program manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Aetna full-time

    Pros

    Telework was awesome. Great, large company with strong resources. Good structure And tools to do well.

    Cons

    Too many layoffs gives no job security. They implemented an initiative start reducing and eliminating telework jobs.

    Advice to Management

    Restore and grow telework arrangements for positions that lend itself to that and let people continue to move forward with technology to execute their jobs successfully from home. It is a huge perk that many would choose over higher salary. You already have these tools so continue to move forward knowing collaboration can be equally effective in telework.


  7. Helpful (1)

    "RN CASE MANAGER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Houston, TX
    Current Employee - RN Case Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (More than 5 years)

    Pros

    A good certain for operating and flexible hours

    Cons

    Not much growth for me

    Advice to Management

    Need to accommodate career ladder and growth expansion

  8. "Pharmacy Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Houston, TX
    Current Employee - Pharmacy Technician in Houston, TX

    I have been working at Aetna full-time (Less than a year)

    Pros

    Great Set Schedule and good training program

    Cons

    Bad management, favoritism and extremely high expectations that they expect you fail

    Advice to Management

    Better leadership


  9. "Difficult upward mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Hartford, CT
    Former Employee - Senior Consultant in Hartford, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Aetna full-time (More than 10 years)

    Pros

    Teleworker so it was a good flexible environment. Able to interact with team members across the country so not isolated.

    Cons

    Hard to progress. It seemed managers would just hire people they already knew rather than someone actually qualified. My understanding is that the company is working to address that now.

    Advice to Management

    Reward solid performers. Seniority means nothing if the work delivered is subpar


  10. Helpful (2)

    "Different Departments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support
    Current Employee - Sales Support
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Aetna full-time (More than 10 years)

    Pros

    Great vacation time once you’ve been there for a number of years. Great wellness incentives

    Cons

    Lots of favoritism, lots of people who can’t be bothered to help anyone out.

    Advice to Management

    Overall, great company to work for, but it depends on the department you work in. I would tell senior managers to not go on personal family vacations with the managers under you. Do not show favoritism


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