Aetna Reviews | Glassdoor

Aetna Reviews

Updated November 16, 2018
2,142 reviews

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3.4
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Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
1,100 Ratings

2,142 Employee Reviews

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Pros
  • "The work-life balance is just fantastic as you can work from home or go into the office" (in 424 reviews)

  • "The work-life balance is awesome and it pays more than the bedside positions I have worked until now (13 years experience)" (in 162 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "21 years solid career. Good benefits. Big changes coming w CVS acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Tampa, FL
    Current Employee - Senior Consultant in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (More than 10 years)

    Pros

    Good work life balance. Working from home 12 years. Good benefits

    Cons

    Not a lot of training or investment in employee development. Huge changes and uncertainties with CVS acquisition


  2. Helpful (14)

    "Great Employer/ no horrid complaints, only concerns"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aetna full-time (More than 10 years)

    Pros

    Good Salary
    Yearly Performance Bonus
    Work from Home
    Black Friday is a company-wide holiday
    Great Potential for Advancement

    Cons

    Health Insurance, believe it or not, is bad. The insurance is expensive and carries a very high deductible. I found this to be ironic and sad. My co-workers, who had health insurance through their spouses had a better time of it.
    Working from home is a double-edged sword. It saves the employee sometimes a very long commute, and gives them more opportunities to work in positions they might not otherwise have available in their locations. However, the temptation of having a work station in their home, there is a temptation to work 12-14 hours per day. It's easy to justify "donating" work time since you would normally waste those hours each day sitting in traffic. But that leads to thoughts of, "Hey! I've got insomnia; I'll just log on quickly and finish my presentation or paperwork." "I might as well stay logged in and finish my charting; I'm already saving 3 hours per day not sitting in traffic." The next thing you know, you haven't moved in hours, and your ankles are swollen. My last position, I logged in at 3am since I had insomnia, and my manager and supervisor were logged in and working from the previous day! It was insane!
    Also if you wanted the best rates for the lousy insurance, you had to do "metabolic testing" each year to get a modest "discount" on the insurance.

    Advice to Management

    Employees of a health insurance company should have the best "Cadillac" policy you offer, and it should be at a super bargain price. The employee should have enviable health insurance, and that should be the reason everyone fights for a position with Aetna.

  3. "Great Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time

    Pros

    Great work life Balance
    Flexibility
    Great Managers

    Cons

    No Cons to list at this time


  4. "Positive Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Aetna full-time

    Pros

    The amazing culture of the organization.

    Cons

    Alot of variability over the years.


  5. "CM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Aetna full-time

    Pros

    Wonderful coworkers and management. I really like it!

    Cons

    No changes. It's a wonderful company

    Advice to Management

    No changes.


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Aetna full-time

    Pros

    Flexible schedule
    Good pay
    Good yearly bonus
    Good vacation time

    Cons

    Buying out or getting bought out brings fear to lose your job due to overlap.

    Advice to Management

    Most likely do not know what you actually do.


  7. "Clinical Care Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    I worked at Aetna full-time

    Pros

    Great coworkers, flexibility of work at home options, good bonus opportunities.

    Cons

    Government programs work based off state contracts and this has resulted in a large number of layoffs across all positions.

  8. "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Aetna full-time

    Pros

    Great people, great work life balance.

    Cons

    Low pay, low growth opportunity.


  9. Helpful (2)

    "Overall a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aetna full-time

    Pros

    Overall there were a lot of incentive programs, the benefits were good, apart from the health plans, and the pay in my opinion was great

    Cons

    The health plans are terrible when you consider you're working for the insurance company! They were very cheap, but high deductible so it costs you more in the long run if you go to the doc a lot or have a newborn who is seen often.


  10. "Aetna College Co-op"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - College Co-Op in Hartford, CT
    Current Employee - College Co-Op in Hartford, CT
    Recommends
    Approves of CEO

    I have been working at Aetna part-time (Less than a year)

    Pros

    everyone is like a family and they truly care about you.

    Cons

    unsure of what will happen once the merger with CVS is complete.


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