Aetna Reviews | Glassdoor

Aetna Reviews

Updated October 20, 2017
1,726 reviews

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3.3
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Recommend to a friend
Approve of CEO
Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
872 Ratings

1,726 Employee Reviews

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Pros
Cons
  • work life balance needs to improve (in 74 reviews)

  • Health benefits are poor especially for a health insurance company (in 64 reviews)

More Pros and Cons

  1. Helpful (75)

    "Decent But Not Suggested Place to Work in Your 20's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Walnut Creek, CA
    Current Employee - Senior Underwriter in Walnut Creek, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (More than a year)

    Pros

    Some Pros are that they have 6% matching for 401k, good number of PTO days, and possible work at home days if needed later on. They are also pretty flexible if you have any appointments during the day.

    Cons

    They do not allow for much growth. Health Insurance is an old industry, and Aetna seems to reaffirm that with their slow professional growth and uncompetitive salary. They also have limited health plans available to their employees. Most of the ones covered by the employer have very poor benefits.

    Advice to Management

    Please allow employees to have more professional growth and encourage more innovation. Let's not confirm the outdatedness of the health insurance industry.


  2. "Regretfully Retired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Aetna full-time

    Pros

    Great coworkers and supervisors. The work from home program was a fantastic.

    Cons

    Certain departments and teams had little chance for advancement.

    Advice to Management

    Create a better self evaluation process for yearly reviews.

  3. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna full-time

    Pros

    Terrific company, Great opportunity. Recommended.

    Cons

    I do not have any cons.


  4. "Government Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator
    Current Employee - Project Coordinator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (More than a year)

    Pros

    For a big corporation they are always evolving and trying to make improvements for the better for our customers and for our culture. Great PTO. Benefits are comparible to other companies. Work from home option for some positions. Great work/life balance. Open door policy for managers and they are really supportive. Collectively a great team and supportive of the team.

    Cons

    Still somewhat of a divide between legacy Coventry and legacy Aetna employees. Sometimes positions are force filled. Hiring or promoting just to have a resource. Training is a struggle.

    Advice to Management

    Keep moving in the direction of working on improving onboarding. Hire individuals based on experience and fit needed for the open opportunity. Keep moving in the direction of unity of the culture, being open and honest about our path. Overall, thank you for being a good company to work for and supporting our employees and our members.


  5. "Participant Services"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna full-time

    Pros

    they have a great benefits plan

    Cons

    repetitive (no challenge to the work)


  6. "Overall good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time

    Pros

    Customer focused & great culture

    Cons

    The benefits could be better.


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management
    Current Employee - Management
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (More than 3 years)

    Pros

    Aetna and Management believes in their employees and takes the time to keep people informed. They provide many benefits and work to keep their employees and provide opportunities for growth

    Cons

    Aetna is big, and you need to like working for a big company. It's not really a con, but a reality.

    Advice to Management

    Keep on doing what you are.

  8. "CG&A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Benefits and Pay are great.

    Cons

    Training needs to be wayyyy better for CG&A

    Advice to Management

    Please get a proper training department.


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna full-time

    Pros

    Member satisfaction and preventative health care are their hallmark. They treat their employees well with due respect from management.

    Cons

    Normal bureaucracies and somewhat confusing policies as with any large corporation.

    Advice to Management

    Keep up the good work!


  10. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (More than 5 years)

    Pros

    Work at home available for some positions.
    Strives for work and life balance.
    Innovative in many aspects.
    Takes good care of members and stakeholders.
    Offers free health insurance to lower paid employees.
    Co-workers are very professional.

    Cons

    At times can be challenging to keep up with fast and unexpected changes.

    Advice to Management

    Some workflows could be simplified.


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