Is Aetna a good company to work for?

Aetna has an overall rating of 3.4 out of 5, based on over 4,445 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Aetna to a friend and 56% have a positive outlook for the business. The best reviews about Aetna have been left by employees working as Intern , Summer Associate and Business Project Program Manager .

Does Aetna pay their employees well?

According to anonymously submitted Glassdoor reviews, Aetna employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Aetna. This rating has been stable over the past 12 months.

How satisfied are employees working at Aetna?

60% of Aetna employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Aetna 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Aetna?

Customer Service Representative (208) , RN Case Manager (88) , Project Manager (54) , Health Concierge (52) , Manager (50) , Director (46) , Case Manager (42) , Care Management Associate (39) , Account Manager (38) , Customer Service Representative (CSR) (34) , Pharmacy Technician (32) , Analyst (29) , Underwriter (29) , Data Scientist (28) , Claim Benefit Specialist (25)

What are the pros of working at Aetna according to real employee reviews?

"benefits are good and affordable" ((in 374 reviews)); "Work from home and flexible" ((in 327 reviews)); "The pay is good and for the most part you can catch on quickly and do ok." ((in 218 reviews)); "The people I worked with were great and I still have relationships with many of them" ((in 185 reviews)); "Good work life balance and flexible" ((in 179 reviews))

What are the cons of working at Aetna according to real employee reviews?

"Poor management with high turnover rates" ((in 200 reviews)); "Lack and poor training." ((in 98 reviews)); "Almost zero feedback and support when Case Managers have legitimate and timely questions; we're left to fend for ourselves" ((in 77 reviews)); "Constant layoffs and no job security." ((in 66 reviews)); "Upper management is poor." ((in 55 reviews))

What are employees saying about Aetna layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Aetna layoffs and their outlook for job security at Aetna in 2026.

What Aetna locations have received the highest employee ratings?

Columbus , Tucson , Chantilly , Omaha , Sugar Land , Charleston , Sacramento , Las Vegas , Columbia , Charlotte

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Aetna

Acquired by CVS Health

Aetna reviews

Compare reviews

3.4

60% would recommend to a friend

(4,149 total reviews)

David Joyner

Not enough data to show CEO approval

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.0

Senior management

Aetna has an employee rating of 3.4 out of 5 stars, based on 4,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aetna employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Feb 7, 2026

Pay Ouylook

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good job for remote work

Cons

Bad management opportunities for employees.

3.0

Aug 11, 2025

Okay job

Customer coordinator

Recommend

CEO approval

Business Outlook

Pros

People were very friendly and was willing to help me learn.

Cons

No room for growth and the pay was low.

3.0

Aug 6, 2025

It is a job with decent benefits

Senior uw consultant

Recommend

CEO approval

Business Outlook

Pros

The Blue Bell PA building is a good location

Cons

Does not have good systems in place. They are all over the place as an organization.

Viewing 1 - 3 of 4,149 Reviews

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Case Manager, Registered Nurse – Field - $5K New Hire Bonus

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Aetna reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pay Ouylook

Okay job

It is a job with decent benefits

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