Aetna Interview Questions | Glassdoor

Aetna Interview Questions

Updated Mar 19, 2017
449 Interview Reviews

Interview Experience

Interview Experience
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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Pittsburgh, PA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Aetna (Pittsburgh, PA).

    Interview

    I was asked questions about my previous experience with Customer Service. I was asked how I would difficult calls. I was given a test call to see how I would do. Then, I was given a tour of the floor were I would be working if given the position.

    Interview Questions

    • How would you handle a difficult call?   1 Answer
  2. Helpful (2)  

    Nurse Consultant Interview

    Anonymous Employee in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Aetna (Saint Louis, MO).

    Interview

    Excellent. 1:1. Thorough. Not scripted. I was treated well. My questions were answered. Relaxed. Fun interview. Very personable. Human Resources sun-par.
    Given a package of benefits with no guidance no assist in choosing benefits package. Sterile .. no 1:1 assist from HR: told to dial in: a paperless company hard to reach anyone through 14 prompts

    Interview Questions

    • What could I offer Aetna I was asked. Response a serious mature independent worker total team player. I asked what happened to the nurse I replaced. Very important to me whether s(he) was promoted, termed or left voluntarily.   1 Answer

    Negotiation

    I had the skills and resume Aetna required. Hired on the spot pending background

  3. Helpful (5)  

    RN Field Case Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at Aetna.

    Interview

    Phone interview with HR then conference call interview with 6 managers. Took a little over one month. Very friendly and easy to talk to, managers made you feel very at ease during interview

    Interview Questions

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  5.  

    Clinical Case Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1+ week. I interviewed at Aetna.

    Interview

    I received a phone call and email from a recruiter asking if I was interested in applying for the position after she saw my resume in connection with a different position. Short interview with the recruiter, 1 hour interview with panel of 3 including the hiring manager. Short interview with the business manager. Received an offer 4 days after final interview.

    Interview Questions

    • Tell us about a time when your clinical intervention changed an outcome.   Answer Question

    Negotiation

    I received the salary I asked for.

  6.  

    Product Manager Interview

    Anonymous Interview Candidate in Boston, MA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Aetna (Boston, MA) in February 2017.

    Interview

    Brief HR interview followed by totally random phone call by a hiring manager to schedule a follow-up interview. The Interview with the hiring managers was on a conference call (which was not totally clear from the invite) with 3 hiring managers. They clearly had a script with behavioral questions and they took turns in reading those questions. Quite akward. No assessment of my background and how I could be a fit for the position; details on the role were provided only because I asked for them. A few weeks later I received an email stating that I had not been selected for the next step in the interview.

    Interview Questions

    • Describe a time when you couldn't meet a deadline: how did you handle the situation?   Answer Question
  7. Helpful (1)  

    Consultant Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Aetna.

    Interview

    Interviewed for a department that no longer exists. Inital screener with recruiter. Then another two phone interviews consultants. Final phone interview with head of department. Call was ended short because he was called into another meeting. Not sure if this would be relevant. Just adding a review for a chance to win a prize

    Interview Questions

  8. Helpful (2)  

    Underwriting Assistant Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Aetna (New York, NY).

    Interview

    10 minute phone screen going over my application followed by an in person interview with 3 managers at their Hartford office. Most of the in person interview questions were behavioral with a few math questions sprinkled in. Basic math you can do in your head.

    Interview Questions

  9. Helpful (4)  

    Customer Service Representative Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Aetna (Tampa, FL) in January 2017.

    Interview

    Fill out short app, wait a week for them to call, complete a phone interview when they do call, wait another 3-5 days for another call, when they call 2nd time it would be to schedule a in office interview, 2 ppl are interviewing you at one time, they have about four sheets of questions and they are writing your answers down the entire time, wait another 3-5 days for them to call and say to fill out second app if they liked you in the interview, your recruiter will send a link to fill out app that expires in 72 hours if not completed, nothing can be copy or pasted or the app with time out, 2nd app is a pain but I managed to get through it you have to list all addresses you resided @ for 7 yrs all jobs that you held in 7 years, and any traffic violations you held in the last 3 years...then you print out a FCRA form fax it to them upon completion of your application. Then you wait for them to call you back again which takes about 3-5 days to say we've heard some really good things about you and we want to extend you an offer you will receive a email to schedule drug test you have 48 hours to complete the durg test if after the 48 hours you haven't taken it they withdraw their offer of employment you call up the drug test place and they schedule an appt in your area and they call you 72 hours before the start date to give you instructions for your first day and that is pretty much how the interview process works

    Interview Questions

    • How many system do you use @ one time   1 Answer
  10. Helpful (1)  

    Communications Specialist Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Aetna (New York, NY).

    Interview

    Called by a screener. Within a day or two received an email from the hiring manager for a onsite interview. Very professional but friendly interview was held. Interview was held during holiday season so not sure how long it will take for the final interview if I am selected.

    Interview Questions

  11.  

    FIP Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at Aetna.

    Interview

    I first heard of the program/internship through a career improvement site. I was thus recommended and my application and resume were forwarded to Aetna. After this, I was emailed to schedule a phone interview. I did as such. I then was contacted for a phone interview. Although I was told I would be contacted in two weeks, I was contacted in about 5. I have been contacted and will conduct another interview.

    Interview Questions

    • What are the three key financial statements?   Answer Question
    • Which ratios would you use to analyze the value of a company so you could invest in it?   Answer Question
    • (how would you) Link the statement of cash flows to the income statement   Answer Question
    • Why do you want this job?/How are you suited for this job?   Answer Question
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