Pros
Not a lot at this point. I thought it was a great company for the first year or year and a half, until late 2015. But most of the reasons to like it are superficial and wear thin after a while, like the "culture" of forced fun or the thrill of wearing jeans every day. You can find that stuff elsewhere, guys. The insurance benefits package is pretty good, still. I'll give them that. It's a high-deductible plan but the premiums are low. And a lot of the employees are genuinely great people. The pay is really good in SOME positions.
Cons
I won't repeat all of the same things other people are saying here. Just know that most of the criticisms other people have posted, I agree with. One that stand out for me was the total lack of focus. Every month it was a new initiative. Everything was disorganized. There was insufficient managerial spine when handling misbehaving supervisors. Our department didn't trust HR. The CEO is not friendly, unlike the prior one, and does not care about cultivating inclusion or health. He even rolled back anti-smoking initiatives by adding smoking stations inside the campus. Who does that in 2016? I'm not looking for the CEO to be my buddy, but to go from an incredibly inclusive person who seemed to know everyone's name, to this guy... yeah. It is a lot harder to move up than it used to be, so don't apply to the call center thinking you'll just be there 6 months and then you'll move into the role you really want. Also, just don't apply to the call center. Those poor people get worked to the bone. It seems most people are underpaid or overpaid. If you can get what you're worth, or be one of the overpaid folks, enjoy it while it lasts!
