Unethical filthy environment - Inside Sales Representative Angi Employee Review

1.0
Jan 21, 2022
Recommend
CEO approval
Business Outlook

Pros

There are literally no pros to working here unless you need a quick check.

Cons

-Unethical tactics -Creepy managers -10. hour work days for chump change - Managers lie to you about performance expectations -High turnover rate. nobody in my cohort stayed past 90 days - Lie about jobs available to the service pros -Recycled leads that don't want to talk to you at all -They unblock numbers from people who want to be blocked from being called and will have you call them -Favoritism runs rampant A company full of the shadiest business practices I've ever seen in my sales career. I have had fun in every sales job post-Homeadvisor which is proof that it isn't sales isn't for everyone, this is just a terrible company to work for. Save yourself a headache and preserve your own mental health and don't work here. They lie about everything from the interview process up until you decide to quit or choose to get termed.

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Angi Response
4y
Thank you for your time in leaving a review so we can continue to learn and grow. We have a zero tolerance policy for inappropriate behavior between team members and encourage anyone who experiences or hears of such activity to report it one of our multiple internal forums (including anonymous ones) so we can take immediate action. Our sales teams are integral to the organization's success and representatives help us grow our service professional network so we can match a homeowner with a pro for most of their home needs. Because of this, the team invests heavily in providing high quality leads distributed evenly across each sales vertical and opportunities for continued training to increase representative success on future calls. We are sorry your experience with us did not match up with your expectations for this role and wish you the best in your next endeavor. - Laura Kato, SVP HR

Explore other reviews about Angi

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- The people who are in the trenches with you in this role are awesome!

Cons

- This company has gone straight down hill. I worked for Angi for many years, and as time goes on, it gets worse and worse. - They continue to change the compensation plan for the worse. Most top reps have left. - Managers NEVER held accountable for anything. They only hold the sales reps accountable. - The upsell director is a real piece of work. Talk about being fake..... - Sales reps are just numbers on a spreadsheet for this company at the end of the day. Truly sad to see what has happened to this company over the last 2 years. - They laid off their entire Leadership Development Program. Their "hire from within" mantra is a blatant lie. Not a single sales rep has been promoted to manager in 15 months. They have been hiring from the outside more than ever.

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