- Constant changes in product direction with little stability, including misguided attempts to mirror the European market
- Career growth is very limited and compensation is below market levels in many department; your career here will plateau quickly for you if you're in the product or design or engineering orgs
- The product is also very stagnant for all sides of the marketplace experience currently: homeowners and pros
- Significant inefficiencies and waste in how work is prioritized and delivered
- Upper-level design and product leadership includes individuals whose strong egos, brash personalities and poor decision-making create dysfunction and low trust
- Some frontline managers create very toxic, micromanaged environments that drain morale
- Strategic vision lacks coherence and taste when it comes to the actual product experience
- Overall design and product culture has deteriorated significantly in recent years
- Bureaucratic interference from upper layers slows teams and stifles innovation
- Risk aversion from leadership prevents teams from shipping and learning quickly
- High technical debt from multiple acquisitions with little focus on unifying or improving experience quality
- Morale is low across many product, design, and engineering teams—especially after recent layoffs
- Very few career growth paths; many talented folks have already left or are planning to