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      Auto-Owners Insurance

      Engaged Employer

      Auto-Owners Insurance reviews

      Great coworkers, but pay and workload are issues - Claims Representative Auto-Owners Insurance Employee Review

      3.0
      May 6, 2026
      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers. And if you are in the field, the car is a nice perk.

      Cons

      Pay and work load. Your reps are overworked and underpaid considering what they encounter on a daily basis. Since I left, they have had a hard time filling my spot.

      avatar
      Auto-Owners Insurance Response
      1mo
      Thank you for your feedback and for your many years with the company. We’re glad to hear you enjoyed your team members. We appreciate your candid input on compensation, workload, and performance expectations. Your feedback is valuable and we would welcome anything additional you'd like to share by emailing conversation@aoins.com.

      Explore other reviews about Auto-Owners Insurance

      5.0
      Jun 5, 2026
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life Balance Workload Culture Benefits

      Cons

      Work from home Relocation expectations

      avatar
      Auto-Owners Insurance Response
      3d
      Thank you for taking the time to share your review. We are glad to hear you've had a positive experience with our work culture and we appreciate your feedback.
      2.0
      Jun 9, 2026
      Underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Job security, they have never laid anyone off -Company culture, depending on your department. My departments outside of underwriting were amazing.

      Cons

      - Benefits and pay, lower than industry standard. They never did a cost of living adjustment in the 7 years I was there. Even when inflation was at an all time high, when asked about a cost of living adjustment, management would give the same answer of “HR is looking into it”. And then nothing happened. Expect to get a 2-3% raise each year with no cost of living adjustment. -Company culture, depending on your department. I would not recommend any POC to apply to an underwriting position.

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      Auto-Owners Insurance reviewsAuto-Owners Insurance Claims Representative reviewsAuto-Owners Insurance review