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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      It was ok for a start - Customer Service Representative Booking.com Employee Review

      1.0
      Jan 29, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people was really nice

      Cons

      They extrernalize the customer service

      avatar
      Booking.com Response
      2y
      Thank you for sharing your perspective. It is unfortunate to see that, overall, you cannot reflect on your 6+ years as a Customer Service Representative favorably. Your perspective and feedback are important to us and appreciated. Thanks again, and we wish you all the best for the future. The Booking.com team

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      1w
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      Jun 4, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, make your own schedule

      Cons

      NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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