night shift - Customer Service Executive Booking.com Employee Review

3.0
Jan 26, 2016
Recommend
CEO approval
Business Outlook

Pros

-free lunch and dessert, fruit, tea and coffee etc. -freaky fridays (night shifters who cannot take part in the usual freaky friday with day staff get pizza and 1 hr free time to enjoy the pizza and socialise with colleagues) - once a month -summer party -location

Cons

-targets, as they are the same as day time targets and if working for one of the european parts this can be a slight issue due to the lack of customers calling -dealing with a lot of complaints mostly via very long email conversations

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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