The stuff they don't tell you - Director CDW Employee Review

1.0
Jul 25, 2021
Recommend
CEO approval
Business Outlook

Pros

If you are fresh out of college, it's a good place to start. Allow self 12 months with goal to move on and specialize.

Cons

CDW is a revenue generating machine. Period. Most new hires figure out compensation is substandard and long term benefits and lack of pension and lack of stock awards don't exist. Executive management has no issue dipping their toe into the Sales pool and taking money from Account Managers. SPIF's which were big part of an Account Managers compensation have been eliminated. Account Managers generally last 16-20 months and realize the futility of a long term sales career before leaving. Team Sales Managers also have a high burn out rate and realize there isn't a work life balance.

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CDW Response
4y
Thank you for taking the time to provide feedback on your experience. We assure you it does not reflect CDW’s values or corporate culture and take any claims not in line with The CDW Way very seriously. We would like to know more details about your situation, so we can look into this further. I encourage you to contact us via one of the following options: a. CDW Ethics and Compliance Office directly by calling (847) 419-6160 b. Ethics Helpline at (877) 723-9929 or c. Coworker Relations, Sr. Manager Keith Arnold at (312) 547-3028

Explore other reviews about CDW

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good exposure to enterprise systems and tools, supportive team environment, opportunities to learn and grow, collaborative culture, flexible work environment

Cons

Limited ownership in some projects, slower career progression, processes can be bureaucratic at times, communication gaps between teams occasionally

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

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