The Dish springboard - Help Desk Coordinator DISH Employee Review

4.0
Jan 6, 2013
Recommend
CEO approval
Business Outlook

Pros

I have worked for Dish twice and survived. The first time was a trial by fire, but definitely for my own benefit. It was my first tech position, handling technical support and customer service. It was not easy, It was a struggle every day to go back, but it was a test for me to see how long I could last. I may have only lasted six months in the front lines, but it gave me the experience and capabilities to advance my career into higher level positions abroad. Each company I went to after I left Dish saw my experience in technical support as a valuable asset to their organization. As my career advanced, and time passed, I saw another position at Dish that I was perfect for, and envisioned the opportunity as a gateway into higher level positions. I spent the first six months as a contract in IT and was hired on full time. My team is a collection of the most amazing individuals I have ever worked with and I am proud to come to work every day and associate myself with people strong enough to thrive in "The Worst Company in America". After all, what doesn't kill us makes us stronger, and if I ever chose to leave Dish again? I think I could take on any company in stride.

Cons

Micromanagement is a small problem when it comes to large scale projects and communication seems to be "need to know" in certain circumstances, but from my experience, its a current trend in companies I have worked for and does not reflect negatively on work culture at Dish.

Explore other reviews about DISH

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work and research based profile

Cons

Less salary and too many orgs

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DISH Response
1mo
We appreciate you taking the time to share your perspective on your experience with us. It is wonderful to hear that you found the research-based work profile to be engaging and fulfilling. We always aim to provide meaningful and intellectually stimulating opportunities for our team members. We also acknowledge your concerns regarding compensation and our organizational complexity. Our team is constantly reviewing our structures and total rewards packages to ensure we remain competitive and supportive, and insights like yours are incredibly helpful as we work toward continuous improvement. We wish you the very best in your professional journey.
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Cons

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

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DISH Response
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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