Making an Impact not just on Events but Me - Customer Success Manager Eventbrite Employee Review

5.0
Nov 5, 2018
Recommend
CEO approval
Business Outlook

Pros

They weren't kidding when they advertise the 'take the time you need' policy. Even being a newer employee, they respect when you need to take some time off. The perks around wellness, meals being catered, a stocked kitchen, great benefits, are all legitimate. The onboarding experience was one of the best experiences I'd ever had and was extremely relevant to my role. Further, there is a clear understanding of growth in my role in how I can continue to expand my knowledge and leverage my talents to impact the company as well as my career. I also truly appreciate the obvious investments made in its employees (continuing education leveraging Udemy, internal training opportunities, etc.)

Cons

Nothing immediate comes to mind. With any company that is growing rapidly, there can be some pain points but I think due to the transparency of the CEO and its leaders, they do their best to get ahead of it. Recently the company endeavored on some reorganization. That hasn't been easy. But again, leaders have tried to be ahead of it. Compensation can always be a bit more realistic to the cost of living and the changing times. But, I'm grateful I have a job in the first place!

avatar
Eventbrite Response
7y
Thank you for your thoughtful feedback and we will keep investing in you! - Julia Hartz, CEO

Explore other reviews about Eventbrite

5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team. Great Product. Awesome culture.

Cons

Layoffs are the main issue at hand.

4.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

-Chill culture, smart people -Get to work on impactful technical challenges at scale -Is a well known consumer brand to have on your resume

Cons

-There's an even mix of go-getters and slackers -Process can be overwhelming at times (docs, meetings, retros etc) -Product space is not that exciting nor motivating

See reviews by: Helpful|Rating|Date|All