Eventbrite Reviews

Cons

no cons on my part

Cons

I was the only person of color on the entire team who was 'laid off'. The company is not transparent at all. I was flat out lied to multiple times during my tenure. I was told multiple people on my team were impacted, that was not the case, one person who was "supposed to be laid off" was promoted after the first round of layoffs and is still working at the company. They were far less tenured than I was and had less experience, the only difference is that I'm black. I was also only given great marks on my performance throughout the entire year and when it came time to bonuses I was shocked to discover I wasn't receiving anywhere near my expected amount and that I had been marked as 'needed improvement.' When I asked for examples of areas where I needed improvement and proof that this feedback was provided throughout quarterly performance reviews, I was given none. It was very convenient that this news came right as layoffs were announced. I'm pretty disappointed in the company, I enjoyed working there up until I was exposed to the deception and manipulation that goes on from management and above.

Cons

Upper management is incompetent at best and malicious at worse, especially the CEO. They never provided a vision worth working towards and when the MOST recent layoffs happened they tried to spin it off as "only 8%" but in reality they were outsourcing the other 30% to India. The CEO said in a All Hands meeting "we're a people first company" while explaining why 38% of her employees just lost a job. The CFO also talked about how Eventbrite has never been more profitable in the same All Hands. The entire executive staff is out of touch and needs to be replaced. Working with other departments was a real pain in the butt for the most part. They often didn't have answers to the questions we had or flat out didn't respond to us. On-boarding and off-boarding new employees was a nightmare for a long time to the lack of communication between IT, HR, and Recruiting, which was not for a lack of trying.

Cons

Dedication to your job means nothing - there's no loyalty from C-suite to workers. They also don't keep their word. Lower management is great, but upper management regularly goes back on their word, makes decisions that will increase their profit margins and execute layoffs at any time (even after saying they wouldn't). They've implemented changes that will seriously decrease the quality, safety, and integrity of the platform, as well as increased the cost of using it at the same time. The brunt of that choice falls on front-facing departments, most of whom are being thanked for their work by having their jobs outsourced and being asked to train their replacements. While all this is going on, they continue to share information about how they're making record profits. The culture has changed from being a great place to work with a great product, to being about how much money it can make its shareholders. The experience of the product will take a huge dive in quality starting in January, and I can't recommend it anymore to anyone I know personally. It sucks, because I used to be proud of working here. Not anymore.

Cons

- Lots of strategic churn - Highly-reactive hyper-focus on revenue: if revenue misses projections for two weeks, roadmap often abandoned to try and recover. This leads to feeling like everything's on fire all the time - A large, global company that has no idea how to communicate async

Cons

There is a deep rooted toxic culture beneath the surface of the "cool" culture that is presented. Within my function and within other functions I interacted with, people were extremely overworked, leadership lacked experience in supporting and creating a sustainable work environment, and some teams were reprimanded for being honest in pulse surveys. Psychological safety on our team and on some of the teams I interacted closely with was non-existent. The majority of people I spoke with were unhappy, near a mental breaking point and actively pursuing other opportunities. I have never seen so many people quit within 6-12 months of starting at a company. They have programs in place with the best of intentions for retaining their talent and creating a healthy work environment. However, when the actual work environment you're in is so unhealthy, it makes it next to impossible for these programs to genuinely progress, take hold and become a reality. The high turnover causes these programs to remain in an immature state because they are continuously starting over each time a new employee comes in to lead it.

Cons

Out of touch e-staff - team is dishonest with employees and is ignorant of their teams work Poor tooling - tooling and systems are out of date and inefficient, this is a tech company that refuses to invest in its tech.