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Eventbrite

Engaged Employer

Eventbrite

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Eventbrite Reviews

Updated Aug 30, 2021

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Found 419 of over 487 reviews

4.1
77%
Recommend to a Friend
79%
Approve of CEO
Eventbrite Co-Founder & CEO Julia Hartz
Julia Hartz
237 Ratings
Pros
  • "Friendly work environment that really makes an effort to honor work life balance(in 51 reviews)

  • "You can work remotely and have great benefits(in 21 reviews)

  • Cons
  • "Growing pains associated with a scaling company: some disorganization at the senior level can give individual contributors whiplash and cause burnout(in 15 reviews)

  • "Management didn't show the most interest in supporting entry level career growth, though admittedly they had very busy schedules(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Easily the best place to work

      Aug 11, 2021 - Product Design 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Eventbrite has excellent values that they actually live by. They put their users above all else. Team members are treated like family. Extremely generous PTO and benefits. We are encouraged to take time off to better our communities. There's ample room for growth.

      Cons

      Like anywhere, there are opportunities for improvements in communication between teams and different segments of the business. That said, leadership is always working on ways to improve in this area.

      Be the first to find this review helpful

      Eventbrite Response

      Thank you for sharing this and we'll continue to work hard on the culture! Excited to share our new engagement data with all staff this week - DH

    2. 5.0
      Current Employee, less than 1 year

      Great Company

      Jul 22, 2021 - Event Assistant in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company culture and environment.

      Cons

      Not a lot of hours offered.

      Be the first to find this review helpful

      Eventbrite Response

      Thank you and great to hear - DH

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    4. 1.0
      Former Employee, less than 1 year

      Avoid this company

      Aug 20, 2021 - Manager in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Honestly, I’m not sure I can find any pros for this outfit. The only thing they have going for them is their reach, but it’s dwindling fast as other companies catch up and surpass them in all regards, culture, product, strategy. Also, you are free to be awful at your job and do almost zero work if the right people (CEO and minions) like you.

      Cons

      Eventbrite is what is known as a sycophantic culture. You MUST drink the very scary orange cool aid aggressively pushed into your face from the CEO all the way down to the sheep like ICs. It’s very disturbing. If you don’t chug it and finish with a cheeky orange grin, you are ostracized. Even worse, if you speak up and/or raise an idea contrary to the company line, you are put out to pasture, ignored, excluded and ultimately made useless. I’ve never seen an organization that is so roundly dysfunctional and brainwashed. The irony is that they champion their “culture,” but it is little more than window dressing, the core of which is forced indoctrination with a splash of frivolous and ultimately valueless “perks.” Leadership is a hot mess and in way over their heads. Strategy is non-existent. Merit is ignored, while high school level cliques and favoritism reign. Again, another irony being that good ideas and novel thoughts are pushed aside despite the dire need for innovation and a fresh perspective. No sour grapes here. I only lasted a few months because I saw the writing on the wall early. Not to mention that they have abandoned some of the very most important players in the event space for who knows what reason after making the pandemic an excuse to cut most of the company lose to make up for horrendous business decisions (TicketFly acquisition). Sound like Silicon Valley disaster? Sound like the type of solid future you’d like to be a part of? You’d be better off joining a cult. No wonder that most of the bright people left or were pushed out. What remains is a weak group of groveling boot lickers. Don’t join this company.

      Continue reading
      4 people found this review helpful

      Eventbrite Response

      Bummer you only lasted a few months! It's this type of positive, constructive thinking that society needs more of. Lol. Best of luck to you (and whatever organization is getting these vibes). In the meantime, for the casual reader: our employee engagement (morale) is near a 3-year high. Our totally not sour grapes author here maybe didn't see that employee confidence in the strategy is up 27 points YoY. Great place to be for the right talent! - DH

    5. 4.0
      Former Employee, more than 1 year

      Good People, Questionable Strategy

      Aug 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great office culture, fun people to work with. Challenging problems to solve.

      Cons

      Corporate direction changes with the wind. CFO made $10mm the same year they laid off half the company.

      Be the first to find this review helpful

      Eventbrite Response

      Thanks for the feedback. No notable changes the strategy that we shipped last year. Year 2 of the three-3 strategy is upcoming. Best of luck on the next gig - DH

    6. 4.0
      Former Employee, more than 1 year

      Great Experience

      Aug 10, 2021 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The work and office culture were phenomenal; it was a classic tech startup with all the benefits you'd imagine.

      Cons

      This was a business that was going through mountains of changes, so I sat there as plenty of employees were let go and strategies were altered by the hour. If you weren't malleable, you weren't going to cut it.

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      Eventbrite Response

      +1 to all the change management we've been navigating. Thank you for all your contributions during such a crazy time and best of luck on your next adventure - DH

    7. 3.0
      Former Employee, more than 1 year

      Cliqueish and cultish environment

      Jun 30, 2021 - Client Success Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent benefits, exciting industry, innovative approaches to old and new ideas for solving age-old ticketing dilemmas. Generous PTO and perks. Exciting, sometimes out-of-the-blue or unexpected activities that break up the work week. Financing to accomplish objectives. Had some great clients and seemed to be on an upswing pre-Covid.

      Cons

      Employees are referred to as "britelings" Quarterly employee evaluations and reviews cause more problems than they correct for both managers and teams. These create mountains of busy-work when actual work should be being accomplished. This causes a major backlog and stressful situation for managers like clockwork every quarter especially for those who have larger teams. Time consideration is not given to managers who lead teams of fifteen versus those who lead two. A very millenial-oriented and egocentric take on the ticketing industry. Company has the sort of attitude that they know best even though they're a relatively new kid on the block to the industry. This causes them to make some foolish decisions and purchases. It also causes the employee whiplash as they're asked to sprint in one direction, only to be asked to sprint in the opposite direction in a coming quarter. Lots of virtual high-fives and shaming through social media platforms. People are promoted because they are praised by their clique or shamed because their 'like' count is too low. Have alienated many great people and clients the company has acquired over time. Pre-Covid had been moving full steam in one direction only to do a complete about-face when the industry took a downturn. Company seemed to just throw their hands up and abandon that direction and a significant chunk of their clients when things got tough. I can understand that they wanted to focus on the core of their business to stay afloat during the hard times but to clients and staff it seems that they just abandoned the work and promises of the previous several years leaving everyone in the lurch.

      Continue reading
      1 person found this review helpful

      Eventbrite Response

      Thank you for sharing this detailed feedback. Bummer to hear re: the check-ins and I'll make sure we think about this and think about how the work on communicating with each other can be more effective / less taxing. Will think about the other feedback as well. Best of luck on whatever is next - DH

    8. 5.0
      Former Employee, less than 1 year

      CX

      Jun 29, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits were great! And work to life balance!

      Cons

      Wasn't there long enough for cons

      Be the first to find this review helpful

      Eventbrite Response

      Great to hear - thank you for sharing! - DH

    9. 5.0
      Current Employee

      Great

      Jun 15, 2021 - User Support Specialist in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Literally everything, the pay, the insurance!!!

      Cons

      I don’t have anything bad to say about this company

      Be the first to find this review helpful

      Eventbrite Response

      Thank you for sharing this feedback - glad to hear it! - D

    10. 2.0
      Former Employee, less than 1 year

      Sad to see them hiring roles they laid off in Nashville and not reaching out to the people they laid off

      Jun 1, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I'm glad they've been able to survive the pandemic.

      Cons

      They laid off 50% of the organization at the beginning of the pandemic and as they've recovered they've posted some of the roles that they had let go and haven't been reaching out to people who held that role to see if they are interested. I just think that's a sad way to treat people especially knowing that they had great talent here.

      1 person found this review helpful

      Eventbrite Response

      Hey there thank you for your time at Eventbrite and sorry it came to an end in the restructuring last year. I wanted to note that we have indeed re-hired Britelings who left in the restructuring and continue to think about former staff who could be a fit for new roles. If you or anyone you worked with could be a fit, please don't hesitate to reach out directly if we haven't already. - DH

    11. 5.0
      Former Employee, more than 1 year

      Wonderful Culture

      Jun 1, 2021 - Customer Experience Representative in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture, the people, and the perks were incredible.

      Cons

      The salary range wasn't the greatest and work/life balance was a struggle at times.

      Be the first to find this review helpful

      Eventbrite Response

      Thank you for sharing this feedback and best of luck on your next adventure! - DH

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