Eventbrite Reviews | Glassdoor

Eventbrite Reviews

Updated October 5, 2018
266 reviews

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4.5
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Eventbrite Co-Founder & CEO Julia Hartz
Julia Hartz
124 Ratings

266 Employee Reviews

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Pros
Cons
  • "growth of the team - sometimes the processes can take awhile to catch up and you need to have a flexible attitude to deal with some growing pains" (in 13 reviews)

  • "I've found the work/life balance to be great (and that balance is VERY encouraged), but this is not a place for people who just want punch the clock" (in 7 reviews)

More Pros and Cons

  1. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The overwhelming majority of employees at Eventbrite are kind, hard working, empathetic and capable. The open office plan allows for cross departmental collaboration in ways that many other companies fail to do. The executive managers are incredibly smart, creative and humble people, which is why their employees work so hard for them.

    Cons

    There will always be a few bad apples. Eventbrite has a few of these who made work difficult at times but they were far and in between.


  2. "Marketing"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eventbrite full-time

    Pros

    The people are smart and hardworking

    Cons

    Lots of competing and constantly shifting priorities.

  3. "Sales Development Representative at Eventbrite"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Development Representative in Nashville, TN
    Former Employee - Sales Development Representative in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Eventbrite full-time (More than a year)

    Pros

    Workplace culture. Great benefits, monthly wellness stipend, free lunch everyday, keg in the kitchen, happy hours all the time, pet friendly, ping pong table.

    Cons

    On the sales side - mostly young, outgoing recent college grads. Can feel a bit like high school or college (sort of fratty).

    Advice to Management

    Keep treating your employees well!! Be a little more transparent about the nature of the SDR role on the front end for someone who doesn't have experience in a call center.


  4. Helpful (2)

    "Best workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eventbrite full-time (Less than a year)

    Pros

    One of the best companies I've ever worked for. The SF office has all the amenities you could ask for. Plenty of meeting rooms, large cafeteria with free breakfast once a week, lunch 4 days a week and dinner twice a week. All the snacks and drinks you want. Awesome people to work with!

    Cons

    Salary and stocks a little on the lower side compares to other tech companies.

    Eventbrite Response

    Aug 21, 2018

    Thank you for your feedback! We're always looking at our compensation practices and leveling including the overall total rewards and in comparison to the local area. Please keep the feedback coming... More


  5. Helpful (2)

    "Hope you like Orange Koolaid"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Eventbrite full-time (More than a year)

    Pros

    I love the people I work closely with.

    Cons

    Less so the people I don't work closely with, including the muddly section of middle management that seem to have forgotten the value of communication.


  6. "Refreshing experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agile Coach in Nashville, TN
    Current Employee - Agile Coach in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Eventbrite full-time (Less than a year)

    Pros

    Lot's of freedom to be me and use my skills and talents. I find the environment welcoming, warm, and collaborative.

    Cons

    Though I've not yet been told no on training and conference spending. I'm also unclear how the decisions are made. I'd like more clarity here.

    Eventbrite Response

    Aug 21, 2018

    Thank you for your feedback and also for the request to hear more about how decisions are made! That's helpful in guiding where we can be more precise in our communication.

    -- Julia Hartz, CEO


  7. Helpful (4)

    "Regaining Momentum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eventbrite full-time (More than 3 years)

    Pros

    After a bumpy road for the past few years, it feels like we're finally getting back on track in a lot of ways. Some things stayed good throughout the difficulties - good coworkers, good work/life balance, a positive atmosphere, and the priceless opportunity to work alongside the talented and hilarious Randy Befumo.

    Cons

    HR is still getting back on its feet, so a lot of the issues on that side are still not under control. Benefits are good, but salaries still aren't competitive against similarly-sized companies in the Bay Area.

    A lot of folks are operating like we're still a startup underdog, but others expect us to act like a huge, cautious company. That tension can be confusing and leads to mixed messages from our leaders. Not everyone in a leadership position is qualified or ready to lead other people, so be prepared to lean on their peers for help.

    We were largely centralized in SF for a really long time, so the transition to being a global company with teams spanning continents has been a tricky one. I think we will get there, but it's a painful thing to navigate while we figure it out.

    Advice to Management

    Your employees notice the positive steps you've taken over the last year or so. Sometimes we might seem like we'll never be satisfied, but it's only because we believe in the fundamentals of the company and want to see it become truly amazing.

    Make sure the leaders in the middle of the org chart are delivering messages consistent with those at the top, and that everyone's actions are consistent with their words.

    Eventbrite Response

    Aug 21, 2018

    Thank you for your point of view! As a member of the team for a few years, you've definitely seen evolution - that's for sure. :) .

     I appreciate your advice to be thoughtful about upcoming... More

  8. Helpful (7)

    "Horrible 2-Year Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Francisco, CA
    Former Employee - Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Eventbrite full-time (More than a year)

    Pros

    Usual perks: free food/snacks, coffee, health benefits, nice office

    Cons

    I quit Eventbrite as soon as I was able. Despite the nice office/perks and facade of a "fun company culture", I did not enjoy working at Eventbrite. Don't be fooled by all the hyped 5-star reviews by entry-level new hires who don't know any better (yet).

    1. Senior leader(s) of my department created a toxic, uncomfortable working environment. Complained to me about my own peers/colleagues, putting them down behind their backs. I've never experienced such unprofessionalism, and I was really disappointed about this. Given how frequently this happened, it was very hard to trust my managers: seeing them pretend to care about an employee, only to turn around the next moment and complain about them. I don't doubt that they've done the same to me.

    2. Unappreciative. Leaders take their most diligent employees for granted. Constantly made heavy demands of the team to meet deadlines, but did NOT take the time to understand whether we had enough resources. Because of this, team would kill themselves working long hours just to hit deadlines, and management WON'T go out of their way to acknowledge dedication and hard work. On the other hand, if anything is less-than-perfect, then fingers ARE pointed and you'll get facetime with upper management to talk about what they don't like about you or your work.

    3. No actual work/life balance. I was expected to return emails/calls in the evenings at home and while I was on vacation. I felt judged by my leaders whenever I asked to take any of my "unlimited PTO", even though I took less PTO than most others on my team. They were definitely counting days and letting you know they didn't like it.

    4. Clique-y and cultist culture. Like a few others here have written, if you don't live and breathe Eventbrite, you don't fit in. Managers show favoritism.

    Advice to Management

    Seriously evaluate your leaders. Eventbrite doesn't practice what they preach.

    Eventbrite Response

    Aug 21, 2018

    I regret you had this kind of experience at Eventbrite. Should you want to speak directly with me, you know my email and we can set up time to chat. We are always evolving our approach to leadership... More


  9. "It's Seriously Amazing! Phenomenal Place To Work In Nashville!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eventbrite full-time (Less than a year)

    Pros

    Amazing tech company that is large, but not too large (if that makes sense). There's an entrepreneurial spirit pulsing through the atmosphere that is both inspiring and challenging. Working at Eventbrite helps me feel like I'm accomplishing meaningful product output and contributing to an overall organization that knows what its goals are and where it is heading into the future. Not to mention, Eventbrite excels at offering not just competitive, but truly phenomenal benefit packages, work/life balance and options to work-from-home, catered daily lunch (plus breakfast & snack options!), continued learning and growth opportunities, and more. The leadership from the top down to my own people manager is positive, personalized, and inspiring. I love working here!

    Cons

    It's hard to think of anything that's "wrong" here. Would higher pay be nice? Of course (when would it not be?). Would additional benefits like a student loan repayment program be helpful? Yes. However, there is already so much offered, it feels greedy to ask for more. That being said, I have very clear goals and objectives, so that I know when the time comes, I can point to everything I've accomplished and that could open the door to a discussion about compensation. It's not something that's "taboo" or off limits. Eventbrite wants me to grow.

    The company is growing quickly! It's difficult to keep up with everything happening, so I think there could be some focused new-hire training/education on all the various teams and departments. This would provide insights into what everyone across the company is working towards and accomplishing.

    Advice to Management

    Keep it up! You're doing a stellar job. Thanks for truly caring and listening to the individualized voice of every Briteling in the Briteland.

    Julia: You are truly an inspiration and I thank you for all you do for this company. I am honored to say I work for Eventbrite, and that's largely due to your leadership and wisdom.

    Eventbrite Response

    Jul 6, 2018

    We so appreciate your thoughtful review and I agree wholeheartedly on the need for deeper training. More to come on that front as we scale L&D locally!

    Thank you for the kind words - it means the... More


  10. Helpful (1)

    "Great Environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in San Francisco, CA
    Current Employee - Marketing in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Eventbrite full-time (Less than a year)

    Pros

    I really like the mission - To connect people through live experiences.
    The people in the office all friendly, and they all working hard for their respective teams.
    Everyone here is very smart and everyone you meet teaches you a little bit more about the nuances of the business.
    Leadership is very passionate, and are working hard to push the business forward.
    Julia Hartz addresses employee issues and she is a very approachable CEO.
    The business itself is very interesting because it is a two-way marketplace, those who want experience working in both b2b and b2c will welcome the challenge.

    Cons

    I do wish there was a more specific training program to understand how Eventbrite as a business works and detailed explanations of the mission of every team. Every team does seem to be in the same goal of advancing the business, but everyone also has specific metrics they need to hit to be credited for advancing the business - which can be confusing.

    Advice to Management

    Provide more objectives and tasks to complete to access knowledge of the overall business for new employees.

    Eventbrite Response

    Jul 8, 2018

    Hi there! Thank you for the feedback. I agree that our current structure, which optimizes growth through strategic initiatives that drive impact on the broader business, may cause us to not “zoom... More


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