employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

good - Customer Service Firstsource Solutions Employee Review

3.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

easy, straight forward interviews very smooth

Cons

it might have been a little long to start the actual job

avatar
Firstsource Solutions Response
4mo
Thank you for the review. It’s great to hear your interview experience felt straightforward and smooth. We work hard to make the process clear and welcoming, so it’s lovely to see that reflected here. Sometimes there can be a gap while pre-employment checks, onboarding steps and start-date planning are completed, but we know it’s important to keep people updated and move quickly wherever we can.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All