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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Awful - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Jun 12, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Made a lot of friends there

      Cons

      Just an awful place to work, to get anywhere it’s who you know or who you sleep with. When I was there 2 of the ops leaders were sleeping with team leaders who were also brother and sister

      avatar
      Firstsource Solutions Response
      3y
      Thank you for leaving a review, we’re pleased to hear you made friends among our wonderful colleagues. We apologies that you felt unable to progress in your role, we have many schemes in place to enable colleagues to continually learn and further their careers with us. If you feel there are any conflicts of interest within relationships or an impact on teams, please provide as much detail as you can to HR, who will investigate.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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