Terrible company to work for. No organization and treats people like a number. - General Manager Gap Employee Review

1.0
Dec 5, 2018
Recommend
CEO approval
Business Outlook

Pros

The people are great! The company is composed of hard working driven people. Gap is an iconic brand with great products.

Cons

Constant warehouse issues, workload on team is unorganized and frantic, focus is more on the bottom line than people. Senior leadership is so disconnected from reality and opposed to making meaningful changes.

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Gap Response
7y
Thanks for taking time to share your feedback. We believe in setting all of our employees up for success, whether they work in-store, at HQ, at a distribution center, or anywhere else in our organization. We take this feedback to heart and are committed to offering plenty of resources to employees to help them improve their skills and overall efficiency of our organization. We have lots of resources internally available on our intranet, and are also working on new development plans and training resources across the organization.

Explore other reviews about Gap

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management and a nice place to work.

Cons

No major cons. Customers were sometimes rude.

1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Hourly rate is decent and pays weekly

Cons

Managers think they are above everyone even when they have as much potential as a goldfish in life. We are pushed to get customers to sign up for a store credit card which is one of the worst credit cards I’ve seen. Your worth at this company is dependent on how many credit cards you can get which is so dehumanizing. Horrible culture and company to work for.

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