Costly, Ineffective, No Resolution - Double Agent Geek Squad Employee Review

1.0
Nov 6, 2013
Recommend
CEO approval
Business Outlook

Pros

GOOD beginning point in IT.

Cons

Dealing with the sales aspect of IT.

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5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fun work - Nice co-workers - Learn a bunch

Cons

- If you have a bad manager, it really makes your job harder - Pay isn’t too great for the work you do

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, amazing boss, flexible hours. Learned a lot about hardware and software troubleshooting and am always entertained repairing iPhone hardware.

Cons

Fast paced environment that may overwhelm new hires. In this role you are an anchor for the Consultation Agents so dealing with their problems on top of your own repairs can get a bit troublesome at times.

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