If you aren't in Chicago; you are nobody. - Customer Service Representative I Groupon Employee Review

Poverty wages. Remote employees are part time with no benefits. Yet they want savvy, technical people with BAs. You can make more money with far less effort ANYWHERE else. Training class gave misleading information about customer advocacy. The fact is, Groupon attempts to avoid a refund at all costs, going so far as to take the money for an item direct from the customer's credit card; but if the customer wants a refund > 3 days later - they try to issue "Groupon Bucks" which is a fancy word for store credit ONLY usable on further Groupon purchases. This attempt to "hang-on" to the customer's money is VILE capitalism.