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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Good place to work. Incredibly lousy systems that don't allow employees to reach full potential - Sales Representative Liberty Mutual Insurance Employee Review

      3.0
      Mar 15, 2010
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Field management can leave something to be desired. Hit and miss. Been here for 16 years and have had 14 managers. Current Manager is excellent. Out of the 14, I had respect and admiration for 3.

      Cons

      Systems are horrible. Waiting 5 to 10 seconds for screens to change. Feel like my career is spent waiting for a screen to change. Sucks the life out of good people. Can't even complete quotes on the phone with prospects because system speed makes it impossible.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 10, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company with good leadership.

      Cons

      Nothing really comes to mind, they try their best to support you in any way possible,

      1.0
      Jun 6, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

      Cons

      Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

      2
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