Culture & Values Are Only Skin Deep - Anonymous employee Mary Kay Employee Review

2.0
Jan 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Despite the low rating, I will say that I experienced work-life balance during my time at Mary Kay.

Cons

Buckle up, we're going for a long drive. I was initially so excited to start working at Mary Kay, an iconic brand known for its strong values. However, upon my first day after orientation, I discovered that the position sold to me during the interview process was very different from the actual work I was expected to perform day-in and day-out. Additionally, the environment was not very welcoming. One downside to folks working decades at the same company is that they become complacent and threatened when someone new with more experience and skills comes along. This is what I experienced firsthand. It was such a contrast to my NEO experience, that I started crying in my office after returning from the positive orientation experience. The lack of collaboration, communication, and professionalism in my work environment sometimes even bordered on hostile. I started going to therapy due to the lack of respect I was experiencing in the workplace because it was truly affecting my confidence and mental health. When I told my counselor where I worked, she said, "Oof. Yes, I've heard the Mary Kay environment is pretty rough." It was really validating to hear that. I share my experience to give someone a full picture before they decide to work here. I have never experienced so much toxic positivity in a workplace before. It may have just been the particular department I worked in, but good work was not rewarded. Instead, seniority is the only thing that gains you recognition. Even if the methods these folks use are ineffective and even counterproductive, wasting company time and money.

Explore other reviews about Mary Kay

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

People-oriented, good values, strong mission

Cons

Sometimes awkward hierarchy and employee performance review process

1.0
Jul 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who are left are lovely

Cons

You are expected to perform outside your job description. Promotions are nearly impossible. Layoffs are now part of the culture. The "pink bubble" only applies to you when they need you. Once they declare you disposable, their attitude towards you drastically changes. When you get laid off, their package is pittance.

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