Mary Kay Reviews | Glassdoor

Mary Kay Reviews

Updated September 15, 2017
561 reviews

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3.8
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Mary Kay President and CEO David B. Holl
David B. Holl
299 Ratings

561 Employee Reviews

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Pros
  • Home/work life balance, great products (in 23 reviews)

  • great products, empowering women, fun hobby (in 28 reviews)

Cons
  • There is always a push to be full time, even if you started out as part time (in 12 reviews)

  • The dress code is ridiculous and outdated (in 10 reviews)

More Pros and Cons

  1. "Independent Beauty Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mary Kay part-time

    Pros

    I love the freedom to work this business at my pace. If I want to work hard, I can make more money, but if I just want to do a little bit, that works too.

    Cons

    If you aren't comfortable talking to strangers, this is not the business for you.


  2. "Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mary Kay part-time

    Pros

    It was a good company to work for

    Cons

    Not many cons to say

  3. "Great Benifis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mary Kay full-time (More than 10 years)

    Pros

    Great Benefits.. awesome caring co-workers

    Cons

    Low pay and very little overtime


  4. "Once a great company. Horribly mismanaged. Management either disconnected or fake & vengeful. Very cliquish."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mary Kay full-time (More than 10 years)

    Pros

    Great benefits and work/life balance. Generous product discount and onsite restaurant. Generous 401K possibilities and corporate discounts. Enjoyed working with my peers and direct reports.

    Cons

    Too much disingenuous "fake it til you make it" attitude and butt kissing in the corporate office. Worked with a handful of managers with integrity and good intentions. In my experience, most managers, directors and VPs (and above) "manage UP," looking out for their own self interest rather than looking out for their direct reports.

    Gossip, backstabbing and drama are par for the course. Difficult to know whom to trust. Everyone is distrustful of HR. Culture has slowly dissipated since Mary Kay Ash's passing.

    Advice to Management

    Get fresh blood. Encourage new ideas and innovation. Tenured employees contribute to the cliquish atmosphere and the arrogant, self important attitudes.


  5. Helpful (3)

    "Good benefits; not so good management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Addison, TX
    Former Employee - Anonymous Employee in Addison, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mary Kay full-time (More than 10 years)

    Pros

    Product discount is very generous. There's a limit to the amount you can purchase. It must be for personal use.

    Cons

    The company used to be based on Mary Kay's foundation on which she built the company: God first, family second, career third. Unfortunately, since her death the company has become more focused on making money and less about treating employees airily.


  6. "Const."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Anniston, AL
    Current Employee - Senior Consultant in Anniston, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mary Kay (Less than a year)

    Pros

    You get 50% off of all orders. As well as a few discounts like car insurance and cell phone plans.

    Cons

    There are times when you might not make a sale due to curtain seasons.


  7. Helpful (3)

    "Not all it's cracked up to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Mary Kay full-time (More than a year)

    Pros

    Great resume builder if you can stick it out.

    Cons

    Doesn't live up to its culture and values.

  8. "Lipstick"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mary Kay part-time

    Pros

    Takes interest in employees and is a good resume builder.

    Cons

    Doesn't always stay on top of trends.

    Advice to Management

    Be more open about trend related suggestions.


  9. "Product Quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good leadership team and with caring attitude toward both the employees and the work to be done. Great teamwork among the employees.

    Cons

    Very few cons. The nature of the work requires prompt responses, so both flexibility and focus are needed by employees.

    Advice to Management

    Keep applying the Golden Rule when communicating or praising people to success.


  10. Helpful (5)

    "Employees Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Dallas, TX
    Former Employee - Manager in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Mary Kay (More than 3 years)

    Pros

    Reasonably flexible, nice building. If you don't care too much about your career and can roll with the culture, it's not a bad place to be.

    Cons

    Out of touch and hierarchy-based to the extreme. Job titles are used not to define your place on the org chart but to signify your worth as a person. People are promoted through the ranks for 20+ years from "mail room" roles to senior leadership without proper development, which negatively shapes the culture and vision. And, good luck if you're a contractor... get ready to constantly defend your legal protections and then get pushed out when you refuse to work unpaid overtime, not be amenable to texts at all hours, etc. This is rampant, and some "contractors" have been there for 15 years with significant accountability and "full time" expectations but without benefits, PTO, etc. They may toe the line legally, but it's definitely a dirty way to treat people.

    Advice to Management

    Figure out what you want to be. If you want to evolve into a modern company, change the culture to reflect that. If you want to keep your culture, take a second look at your ambitions.


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