A must work place for an engineer - Senior Technical Services Engineer MongoDB Employee Review

Supportive people, a strong culture, and meaningful flexibility are the biggest positives. I've had the chance to work with thoughtful colleagues who care about doing good work and helping each other succeed. There are solid opportunities to learn, build relationships across teams, and contribute in a way that feels impactful.

Workloads can be heavy during busy periods, and priorities can sometimes shift quickly (which is expected in growing companies)

Unlimited PTO RSUs as part of compensation

Toxic Culture Poor Leadership Little to no room for advancement Poor recognition of employees performance Professional Services Leaders have little to no previous leadership experience and have been promoted into their roles based on tenure. These leaders do not know how to strategize or enhance/grow a PS team. They recently laid off half of the team and didn’t realize there would be domino effects and people would quit, so now they are scrambling to backfill 2 roles. HR is not helpful when issues are formally reported. They do twice a year reviews where employees are graded on a scale of 1-4 (does not meets - consistently exceeds expectations). These are tied to annual salary increases. They don’t allow leaders to give out 3s and 4s to more than a couple of people…Even if you have high performers. They have a percentage for each department that must be met. Upper leadership is also clueless on how to successfully run a PS Org, and has been flip flopping on whether or not utilization should be measured and how to show a favorable margin. It’s unbelievable. One of their leadership principles is “intellectual honesty”, but when you ask direct questions related to ambiguous performance feedback or decisions made, your met with responses of “you shouldn’t really be asking that questions directly to that person, it put them on the spot”. Leadership principles are just words, they don’t actually matter here. Limited room for growth. Promotions happen once a year, and are tied to your performance rating. Multiple leaders are involved in the decision for promotion, not just your direct manager that knows the work you’ve done and your actual capabilities.