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      PayPal

      Engaged Employer

      PayPal reviews

      Mixed Bag - Anonymous employee PayPal Employee Review

      3.0
      May 2, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits and work/life balance. 10 paid holidays, lots of time off and they now offer sick time which is new. Great benefits for new parents. Depending on the location there is opportunity for growth. Progressive minded company. There is a lot of potential for growth for PayPal. Good entry level compensation.

      Cons

      Your mileage may vary here. PayPal is generally behind when it comes to innovation in the payments space. If feels like we are always a step behind and when a product is launched it lacks key features. Constant micro management and lack of competent leadership in the middle of the organization is chasing out the talent. Compensation does not scale with experience and most people find out they are worth more on the external job market and leave. The culture and values are great, just not really embraced by mid level leadership.

      avatar
      PayPal Response
      10y
      Thank you for taking the time to highlight some of what makes PayPal a great place to work – our commitment to work/life balance, opportunities for personal and professional growth, and our progressive culture and values. Likewise, thank you for pointing-out areas for us to be better. As we prepare to celebrate our one-year anniversary as an independent company, we are continuing to refine our unique identity. We are actively revising and updating our People Manager / Team Leader expectations to align more fully with our cultural pillars of inclusion, wellness, innovation, and collaboration. We’ve modified our Performance Management policies and practices and more changes are coming in 2017 and beyond. We’re learning; and we look forward to hearing from all employees via our Employee Engagement Survey and keeping PayPal great. Thanks again.

      Explore other reviews about PayPal

      5.0
      Dec 20, 2025
      Database engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun and exciting workplace. They are really invested in keeping the engineers happy

      Cons

      none at all yet. Fairly new

      2.0
      Apr 13, 2026
      Director of business operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

      Cons

      While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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