Like most retail work - Cashier PetSmart Employee Review

3.0
Oct 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Good variety in the animals that come in the store, management can be supportive of staff, relaxed atmosphere, flexible scheduling receptive to request for days off.

Cons

Management support support is inconsistent, Corporate side of affairs has unrealistic goals for the employees (the training is sub par for the environment), pay is low, benefits are rather mundane and available only for full time (which most of the staff is not), under staffed for weekend customer volume, corporate does not invest enough employees resulting in high turn over, can run into ethical delimmas with customers over care of animals

Explore other reviews about PetSmart

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
1w
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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