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      Ritz-Carlton

      Part of Marriott International

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      Ritz-Carlton reviews

      False Promises - Front Desk Agent Ritz-Carlton Employee Review

      1.0
      Sep 14, 2016
      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay Seemingly good benefits

      Cons

      Micro-Management Passive Aggressive upper management Non-genuine people Little disregard for those who work hard No appreciation False Promises

      Explore other reviews about Ritz-Carlton

      5.0
      May 28, 2026
      Guest service expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great pay - Fun environment - Free meals

      Cons

      - Lots of walking - Can get hot

      4.0
      Jun 10, 2026
      Spa lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful coworkers, great experience, learned so many skills

      Cons

      Upper management as well as Human Resources

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