Save yourself and work somewhere elseZ - Server Ritz-Carlton Employee Review

1.0
Jun 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Good hotel discounts, looks good on resume, decent benefits

Cons

Im a server at the beach club. I’m forced to do manual labor not included in my job title. You have to clear and reset the beach every morning which is basically a CrossFit workout for 8 dollars an hour at 8am. I’ve had to clear the beach in lightning and thunder on multiple occasions, management simply didn’t bat an eye at it. Inconsistent seasonal money, feast or famine, lazy management. Employee Promises are not met and the credo is never upheld. Service values are only commutes to when it’s convenient for management, Employees are not appreciated. Managers sit in the office all day at the beach club. Employee food has made me sick multiple times and you have to pay 2.50 for really terrible quality food that’s just leftovers from the kitchen and banquets. First person resolution is just a way for managers to not manage. Don’t drink the kool-aid. This place is a trap.

Explore other reviews about Ritz-Carlton

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great pay - Fun environment - Free meals

Cons

- Lots of walking - Can get hot

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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