leader in the industry! - Concierge Ritz-Carlton Employee Review

4.0
Aug 6, 2010
Recommend
CEO approval
Business Outlook

Pros

great place to work... happy about the experience, but glad to be out of the hospitality industry... for a hotel job, the ritz is the best company to work for besides their antiquated dress code but that's to be expected. i made a lot of money without having to do an exorbitant amount of work. "We are ladies and gentlemen serving ladies and gentlemen." They really try to let this company model permeate through every aspect of the business. Overall, I am very happy to say that I was "Ritz-Carlton."

Cons

its a hotel job. no weekends, no holidays to yourself... had to shave everyday. antiquated dress code/grooming standards (cant keep anything but a moustache, women's hair has to be one "natural" color, no "crazy" colors on a girl's fingernails, etc) but otherwise, there really arent too many cons besides the nature of the industry and its 24/7/365 culture. you have to be a true workaholic to make a career in the hotel industry!

Explore other reviews about Ritz-Carlton

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great pay - Fun environment - Free meals

Cons

- Lots of walking - Can get hot

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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