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ServiceSource

Acquired by Concentrix

Is this your company?

They provide a platform to learn and grow professionally, but the cons make it hard to feel valued and stay. - Second Line Leader ServiceSource Employee Review

3.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

• great place to sharpen your teeth / learn the tech world • you have to earn your stripes to climb the ladder / promos are not based on tenure • impressive client portfolio - lots of unique learning opportunities across accounts and industries • upward mobility if you put in the work and listen • new c-suite is sharp, capable and experienced • social, hip, fun, young environment

Cons

• unfortunately the company is selfish and employees entitled beyond normality (largely the case, but not all) • often feel like clients/customers care more about you than the company does • everything boils down to $$$, but some things just aren't driven by financial ROI • the "Do what's right" motto consistently fell short • announced company growth prematurely to employees - company back in maintenance mode following lay-offs • leadership can't seem to get out of their own way to make good decisions quickly - red tape • constantly losing top talent for reasons within their control, like lack of: recognition, fair pay, performance reviews, mentorship, benefits, communication, perceived value • long time practitioners of lead by intimidation (however, there's been noticeable improvement recently) Verdict: it's a toss up and depends on the account, your boss and behavior of fellow teammates.

Explore other reviews about ServiceSource

5.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, flexible, good people and technical expwrience

Cons

Low pay, two managers, management changes and no internet reimbursement

3.0
Mar 20, 2025
Recommend
CEO approval
Business Outlook

Pros

If you don’t want to advance your career it’s a good place to be.

Cons

There are no raises for employees regardless of performance. There’s a high turnover with counselor and admin positions

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