Fun environment, management needs work. - Front of the House Smashburger Employee Review

4.0
Jan 7, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay was decent, the crew I worked with was a lot of fun to be a round, the job was self-explanatory.

Cons

My hours were always changing each week, one week I'd work 10 hours, another I'd work 20. The managers did a really bad job of making sure food got to customers by continuously bumping items that hadn't been delivered yet. When the items were bumped, they disappeared from screens in the kitchen, so the food was never made.

Explore other reviews about Smashburger

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively flexible schedule... coworkers were great too

Cons

Very demanding as you are usually the only person performing in one area. Mgmt is typically reluctant to help.

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